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Watch Repairs USA is a family owned company started with a simple idea. Was it possible to modernize an industry steeped in tradition? We knew the watch repair business was resistant to change. But we set out to improve the way people get their watches serviced anyway. Today, we are proud to offer highly skilled repair and restoration services for all watch models and makes. We combine our state of the art web platform with time-tested craftsmanship to provide a repair experience like no other.
Watch Repairs USA has a rating of 3.9 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Repairs USA most frequently mention timely manner and local jeweler. Watch Repairs USA ranks 10th among Watch sites.
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I have an eighty year watch that its value is more sentimental than its monetary value. Although it is possibly a collector's piece it is probably worth a few hundred dollars. Had tried many local watch repair store but no one was able to fix and address it until I reached out to you. Thank you
I was pleased with the experience. Additionally, the recommendation that future repairs would not be reasonable due to the value of my watch. I am very satisfied with the restoration.
Thank you for your nice review. I hope you enjoy your timepiece for years to come. V
After about 4 weeks, the clasp, which was the part that was broken, broke again.
I am sorry to hear about your repair being unsatisfactory. Please feel free to bring it back, we will repair the clasp complimentary.
Have a great day.
Well informed about repairs and Status updates and excellent service
Thank you for your nice review. I hope you enjoy your timepiece for years to come.
I sent my bracelet in for repair because no one here would repair it. I'm very satisfied with the repair and I can enjoy wearing my bracelet again.
Thank you for your nice review. I hope you enjoy your timepiece for years to come.
I liked that I was given quick updates on where my watch was in the process, as well as what was needed to fix my watch. It's now come back working better than ever.
Thank you for your nice review. I hope you enjoy your timepiece for years to come.
Finally decided to bring back >25yrs of Luminox watches back to life. I used to live overseas where watch Kiosks could do most routine maintenance including pressure checks and the like. But since being back to the states its such a hassle and expensive sending them back for a battery change. Eventually I'd muck up a watch just enough where it was unreliable. So I'd by another. I ended up with four watches in various states of disrepair! I sent off the carcasses and misc bones to Watch repair and they sent me estimates I was sure would turn out to be too low. But I received them back in perfect condition. Been using them for over a year now and am very pleased. They're still working fine and the best part. I'm wearing history I never thought I'd wear/use again. No, the best part is they're cleaned and in good repair and at some point when I stop ticking they'll go to my sons ready to wear.
Thank you for your nice review. I hope you enjoy your timepiece for years to come.
. Sent watch (Tissot) because it was losing time and winding stem would not fully seat Still loses time even though watch is on automated winder overnight and winding still doesn't fully seat.
The total time shipping, repairing and returned was excellent. Looked like new when I received it back. This was a 200M watch that I used for diving over the past many many years. I understand that You noted that I should not use this watch for any water activities due it's age, warn parts and knowing that no one can guarantee the repair for water activities. I agreed with you... With that said, I have been on 6 dives (open ocean) to 100 feet and many snorkeling trips with no issues what so ever.Excellent repair.
The watch ran for a few days then stopped and has not run since.
My Rado watch was in dire need of routine maintenance. Watch Repairs USA provided excellent, reasonably affordable and prompt service.
The website & service was easy to use. Prices are very fair and I would definitely recommend.
Did what repairs I wanted done. Price was reasonable for 100 year old pocket watch. Return shipping was fast and product was very secured for return shipping.
The shipping process was simple and secured with tracking both ways and my watch is working great afterward. Very happy and I would use the service again in the future!
Sent luminox watch for repair, bezel does not turn correctly, they were unable to get parts for repair even though they are a certified luminox repair center according to luminox. They were also unable to replace the tritium markers which is the selling point of luminox watches due to there inability to get parts. So all they did was to replace Rhonda movement and sent it back just as dirty as when I shipped it for over $400. I would not do this again
Hi Kenny,
Thank you for your review. I am sorry we were unable to repair the bezel of your Luminox Watch. We did share with you on your estimate that the bezel was not available, before you proceeded with the repair. We apologize for any inconvenience.
Have a great day.
I sent 4 vintage Hamilton electric watches to Watch Repairs USA to receive attention to battery changes and related repairs. They analyzed each watch and sent me an estimate for each and the total for all four. I agreed to the amount and about a month later received the watches in fine running order. I am very pleased with the results and Watch Repairs USA's service. I will use again.
Lee, clocksmith, completely overhauled and restored circa 1825 American grandfather tall case clock. Picked unit up at residence and returned on completion. Great job…works perfectly. Watch Repairs USA most highly recommend. Lee is a perfectionist. And owner is easy to work with.
I sent the watch in waited a few months for a repair and my tag huer has already stopped working
Very satisfied. Watch is like new again. Have had no issues with it continue to properly operate.
So it cost more to fix it than the original cost of the watch, but worth it for sentimental reasons.
Answer: They are a real company, just a horrible and unethical one
Answer: Watch Repairs USA is responsible to actually repair the watch and send it back. As of today Watch Repair USA has my money AND my Watch. It was sent on February 27,2020. Today is August 3rd 2020. I filled everything out correctly and got the first e-mail saying my watch and order was received. The 'STATUS'has remained unchanged for 4+ months as çheck back or we will send you an e-mail for the update. SO far NOTHING and no reply from the company to my e-mail inquiries. SO can't blame the customer for this. Sounds like THEFT to me!
Thank you for your nice review. I hope you enjoy your timepiece for years to come.