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1.5

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Webs Reviews Summary

Webs has a rating of 1.5 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Webs most frequently mention customer service, domain name and phone number. Webs ranks 599th among Web Hosting sites.

service
13
value
11
shipping
3
returns
4
quality
11

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Indiana
1 review
2 helpful votes
Follow Pat D.
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This company has a poor communication system. Email and live chat are it's only communication format and the people behind they scenes are unable to provide anything other than automated responses. Our group is wanting to transfer our domain away from this company and the EPP code does not transfer through Webs.com automated system. They have ignored our requests to contact the hosting company ENOMS who has the ability to manually send it to us, but needs webs.com permission. So in essence, Webs.com is holding our domain hostage and it is scheduled to expire in 4 days. The corporate headquarters in Maryland publishes telephone numbers, but when dialed, both ring as fax numbers. There is no way to speak to a live human being. We have been trying to resolve our issue for over a month and we are sick and tired of trying to deal with this inadequate company.

Date of experience: March 15, 2011
India
1 review
8 helpful votes
Follow Les M.
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Is there no authority who can stop these sites from using tick boxes. While using the web for purchasing or information you only have to miss ticking or unticking a box for someone to pass your contact details on. While it is easy to stop unwanted e mail it is harder to stop unwanted postal mail.

Date of experience: March 7, 2011
India
1 review
5 helpful votes
Follow Ganesh V.
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The site, no doubt, has a good support service. But once your free site gets reported for abuse (Even if t is not true), your site become frozen. You do not get reply from any support team. Even live chat people ignore you. You won't get any reply to your emails to them. At that moment, it would appear to be the worst hosting website.

Date of experience: June 21, 2010
Nebraska
4 reviews
22 helpful votes
Follow Brandon B.
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I have designed many church websites with this host. They are great, provide 24/7 online chat service and MANY different templates and backgrounds to choose from. Nice thing with this host is that you won't have to be set in stone with a certain template. Your site can be very dynamic with background audio, youtube videos, etc. Really for the price this has everything you could ever want for a web host. 5 stars!

Date of experience: April 28, 2010
North Carolina
2 reviews
18 helpful votes
Follow PhotosbyKeith -.
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This is a site that let's anybody build a web site for "FREE" yes totally "FREE"... You can have a site up and running within minutes and the best part is it's all free. Even if you already have a web site like I do, you just have to check this out you may even build yourself anther site just for the heck of it like I did... www.photosbykeith.webs.com not bad for a free site... I had it up and running within one hour... You can even have a store and sell stuff (like photos) and get paid thru Pay Pal

Date of experience: May 19, 2009