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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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7,578 reviews

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New York
1 review
0 helpful votes
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Date of experience: December 2, 2025
California
1 review
0 helpful votes
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It was easy to order and I received my bed within 2 weeks. No smell on the bed and it inflated really quickly. Overall great experience!

Date of experience: December 2, 2025
Wisconsin
1 review
0 helpful votes
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December 10, 2025

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Date of experience: November 30, 2025
North Carolina
1 review
0 helpful votes
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This is a good product with fair pricing. It has worked very well for me. Has met all my requirements and options. It's just that the install was ridiculous and so was the removal. While this is not directly through winkbeds, they are responsible for whomever they contact and contract out to do this service.

Date of experience: November 28, 2025
Washington
1 review
0 helpful votes
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November 30, 2025
Updated review

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Date of experience: November 20, 2025

November 30, 2025
Previous review

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Date of experience: November 20, 2025
Illinois
1 review
0 helpful votes
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Seemless buying experience and fast delivery. Price is right, too! We got the Luxury Firm - it might be a little too firm but we're still getting used to it after about 2 weeks. The guarantee is excellent, so if we must, we can exchange or return it.

Date of experience: November 19, 2025
Texas
1 review
0 helpful votes
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It was a full size bed and so I had to have a friend...
November 28, 2025
Updated review

It was a full size bed and so I had to have a friend help me - but putting it all together did not take much time at all, and it was totally ready to sleep on the first night -- it was and IS great!

Date of experience: November 18, 2025

Already had a Winkbed and Loved it
November 11, 2025
Previous review

Already had a Winkbed and Loved it.

Date of experience: November 1, 2025
Pennsylvania
1 review
0 helpful votes
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This mattress looks like it was made in a rush. There are loose and misaligned fibers and materials all over the place. I can feel the pocketed coils poking out from the sides. For the price, this mattress should look good on the outside. My back started hurting soon after getting it. They take no pride in their manufacturing. I submitted a complaint, followed up with pictures, and never heard back again. I would not recommend this company as a whole and I plan on returning the mattress as soon as the 30 days have gone by.

Date of experience: November 17, 2025
Maryland
1 review
0 helpful votes
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November 27, 2025

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Date of experience: November 17, 2025
Florida
1 review
0 helpful votes
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Had a defect with the bed and without hesitation Winkbeds...
November 26, 2025
Updated review

Had a defect with the bed and without hesitation Winkbeds replaced and fixed it. Overall an amazing experience and now I'm sleeping amazingly!

Date of experience: November 16, 2025

The beds you guys have are amazing
November 9, 2025
Previous review

The beds you guys have are amazing. I've been sleeping great and I had a problem and you fixed it! Thank you guys for your great service.

Date of experience: October 30, 2025
Tennessee
1 review
0 helpful votes
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We had a great experience with wink
November 25, 2025

We had a great experience with wink. After trying the luxury firm, my husband decided he needed something firmer. I couldn't find my email receipt but they were prompt to respond and get me an invoice to try the firm one instead.

Date of experience: November 15, 2025
California
1 review
0 helpful votes
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Winkbeds are great
November 23, 2025

Winkbeds are great. And recommend them if you are in need of a medium or firm bed (which most people want). Just don't count on getting an ultra-soft model if that's what you need.

The company is sincere about you being happy. They exchanged my first bed without any hassle and let me know the first mattress was classified as a 4.5 and the second a 4. They offered to pick them both up for a full refund if I wasn't satisfied after 60-days. Love the company standing by their word, but unfortunately, I'm sending both mattresses back. With that kind of service and the quality of the bed itself, I do recommend you try them.

Date of experience: November 13, 2025
Tennessee
1 review
0 helpful votes
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I had a very specific criteria for my senior mom who had been sleeping in a recliner since she couldn't get in and out of a bed easily and had given up. The reinforced edges and medium firm allows her to move on top of the mattress without feeling stuck in it.

Date of experience: November 13, 2025
District of Columbia
1 review
0 helpful votes
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The website helped me decide between 2 different brands I was considering. The company also reached out to me to see if I had any questions. The $300 off offer was misleading as it was already worked into the price. The code didn't work to take more off. I don't like it when companies do that, but even so, the price I paid was comparable to that of other mattresses recommended by Wirecutter. And I am really enjoying the mattress. It is so much more comfortable than my old one.

Date of experience: November 12, 2025
New York
1 review
0 helpful votes
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Only thing I do want yall to add is maybe add an option...
November 20, 2025
Updated review

Only thing I do want yall to add is maybe add an option for them to bring upstairs since i live in apartment building with no elevators it was a super hassle to get up the stairs since im Out of shape and cant lift 100 pound mattress like that

Date of experience: November 10, 2025

Used Gemini to learn of what mattresses to buy
October 31, 2025
Previous review

Used Gemini to learn of what mattresses to buy

Date of experience: October 21, 2025
Washington
1 review
0 helpful votes
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It went well, it would have been nice if Wink had advised I would be contacted by Upload to install the mattress and remove the old one, as their email got lost in my trash since I didn't know to look for it. Otherwise everything fine

Date of experience: November 8, 2025
Virginia
1 review
0 helpful votes
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I will not be sending this back
November 17, 2025

I will not be sending this back. Purchase was quick and easy. Mattress showed up in less than a week and it is American made. What else can you ask for?

Date of experience: November 7, 2025
Florida
1 review
0 helpful votes
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Ordering was a breeze and the bed itself is fantastic. I'd forgotten how it felt to wake up without an aching back! The only complaint I have is about the company that was supposed to help assemble the bed and haul away my old one; either the appointment page never went through, or they didn't get back to me. I'd recommend hiring a local company for removal instead.

Date of experience: November 7, 2025
Missouri
1 review
0 helpful votes
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I was hesitant to purchase a mattress online without...
November 17, 2025
Updated review

I was hesitant to purchase a mattress online without trying it first. I found a website, naplab.com who gave Winkbed great reviews and then after a little more reasearch found a showroom not far from home that had the mattresses available to try out. After being able lay on the mattress it confirmed everything I had read and we purchased the mattress right after. I love that they are made in the USA.

Date of experience: November 7, 2025

Experience was great!
October 31, 2025
Previous review

Experience was great!

Date of experience: October 21, 2025
Illinois
1 review
0 helpful votes
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Shopping for a Wink bed was easy
November 16, 2025

Shopping for a Wink bed was easy. We went to Sandman Sleep and Bob Blaul helped us compare the two beds we were considering. No pressure and we got the bed just days after ordering.

Date of experience: November 6, 2025