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World of Judaica Reviews Summary
World of Judaica has a rating of 3.2 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. World of Judaica ranks 2nd among Jewish sites.
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We find the products excellent and the prices fair. Be aware that delivery takes longer than expected
The selection on the website is beyond overwhelming. So many unique & interesting items. I got few things as a gift and it was such a hit! They also packaged it very safe ;)
World of Judaica has a great catalog of quality products. However, the shipping method makes delivery unnecessarily complicated. The USPS will not leave the packages in the mailbox (if they fit) or at the door. An extra step is required to sign a form and then wait for re-delivery.
I bought a menorah and it is better than I expected! Good quality and customer suppot! I will order again!
With the best prices and consistently prompt deliveries, World of Judaic is my go to sure for ordering class size amounts of items like tzitzit strings.
Good quality, very happy with piece. Gave to my husband as gift for our new home. Delivery was longer than expected but came in about three weeks.
There was some mix up with my order and when I contacted world of Judaica they were so helpful. I received my order quickly once we resolved the issue! Thank you for being so helpful!
Vendor, after I ordered the products I was hoping to get, notified me that said products were not available but charged my credit card regardless. A product was suggested as replacement, but no sales credit was offered to me for the amount of the original purchase, thus potentially charging me again. I immediately asked for a refund, and it happened a week later.
This was my first order from World of Judaica. I received my order in a timely manner, well packaged and as described. I am satisfied.
I've been ordering from here for 3 years now and I have always been very happy with everything that I've purchased. They have excellent customer service too! I would definetly recommend for anyone looking for original and unique gifts for those of the Jewish faith.
They were always responsive when I emailed them and I know dealing with intercontinental customers is not very easy. Receptive. Knowledgeable and work with the consumer
This is the best store I could find for Judaica products. It has an amazing range of products that I could spend days looking at and not see it all. The customer service team is the best bunch of people that I dealt with in all my experience purchasing online, they are kind and thoughtful, always doing whatever it takes to help when we need assistance. It can take a while to get an answer via e-mail, I have to say it, but I understand there is a lot of customer and orders, the best way is to reach them through Live Chat, they always answer quickly and are very helpful.
Highly recommended. Shoutout to Joely, Giuliana and George that provide the best service on chats!
I made my order almost 2 months ago and it is not here yet! I am not sure if they actually sent it or not as I found them to be liars.
This has been by far my worst online shopping experience ever!
The Shiping Policy is not something they regard as their obligation.
They don't have the items they publish on their website and think it is acceptable to let the customer wait for weeks until they organise the goods without even ask if the customer is able/willing to wait!
They rarely answer their emails. After I filed a complaint against them an Norton Shopping Guarantee, they contacted me and promised to refund the money. That was 11 days ago and I never received the money.
I guess the next step will be with the Israeli Consumer Council.
Save yourself the hustle of dealing with crooks and order from other sites.
Dear Hila,
World of Judaica thanks you for your feedback.
I see your order was placed on Aug 24. And shipped on Sept 06.
Unfortunately we do not control postal and custom delays that might happen during busy times of the year.
We have replied to your email and your Norton contact as well to inform you about the status of your package. It was shipped to Australia on Sept 10.
If you do not wish to keep the products we will process your refund once the package is heading back. If there are no updates from the postal office on the next week we will consider the order lost in mail and process your full refund as well.
If you do decide to keep the products we will be happy to offer you a special discount that was sent to you by email, as an apology for all the inconvenience you experienced.
Although we cant control the postal issues or eventual delays we want to make sure all of our customers have a good experience with us and we will continue to assist you in finding a satisfactory solution for your case.
Please let us know how you wish to proceed.
Rest assured we remain available to assist you on our live chat, email and toll free number.
We hope to hear from you soon and turn this experience into a good one for you.
Kind Regards,
World of Judaica
Everything arrived in tip top shape - wrapped safe enough to endure the trip across the sea! Beautiful jewelry and authentic items from Israel. Even when there a problem with billing - I received excellent and kind service and things easily got resolved.
I bought my son a shofar & a dridel, a Bible & anointing oil for my mum & for myself a necklace. They are all so very very beautiful and arrived quickly after ordering them.
I ordered a number of items from the World of Judaica. The price is right, the artistry is beautiful and it took a reasonable amount of time to get to Canada. I'm super happy.
I bought two Judaica items from them and both were delivered fast, in perfect condition... both are beautiful pieces. Can highly recommend the site/merchant.
First package arrived damaged but the company promptly offered a replacement or refund. Next package was perfect, great service, great company and a real bonus being able to purchase lovely gifts direct from Israel - this is a unique opportunity.
Very satisfied with service and overall customer experience. Their inventory is huge and has something for everybody. I will always check out their options before making my final decision. They always delivered what they promised.
From the business
Jewish Gifts & Judaica products are available online! Browse the Judaica store & find the perfect Jewish items and gifts. We have something for everyone! Browse now!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Daniel,
Thank you for your feedback.
As we sell over 3000 different products, although rare, out of stock products do happen and once our supplier indicated he wont be able to provide the product we immediately inform our customer and look for the best solution possible as we aim to provide a good experience to all of our customers.
Usually we look for a similar product that could work as a replacement, we give additional 20% discount on the value of the replacement as a form of apology for the inconvenience and we proceed with the order. Or as the case here, we can also cancel and refund the product or complete order.
I apologize we couldn't provide your product at this time, if you want we will be happy to contact you once its available, please let us know your order number and we will be happy to further inquire with our supplier about the product.
We hope to see you again as a customer with us soon so we can change your experience into a good one.
Kind Regards,
World of Judaica
Customer Care