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The company has a mixed reputation, with some customers praising the quality of its journalism and the depth of its articles, which many consider essential for staying informed. However, significant concerns arise regarding customer service and billing practices. Numerous reviews highlight issues with unexpected rate increases, difficulties in canceling subscriptions, and unresponsive support. Delivery problems, particularly with print editions, are frequently mentioned, leading to frustration among long-time subscribers. Overall, while the content is valued, the company's customer service approach and billing transparency require substantial improvement to enhance customer satisfaction and trust.
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If the paper does not want to be seen as an out of date, out of touch, sexist newspaper run by old white men they may need to stop acting like old white men.
I really like WallStreet Journal for their approach! They create amazing posts about big companies, as well as common people like I am about. They share useful ideas and money-saving tips for everyday life. Like them 5/5 for sure!
I am a current subscriber and have been reading the WSJ for decades, and not just from a business point of view. It is the only publication that presents current affairs in a intelligent, concise and often thought provoking manner on a consistent basis for me.
Good selection, fast, and cheap. Good service too.
Maximum Satisfaction thanks again i ll order again
Cool magazine. I always read it when I want to know the news. This is one of the oldest magazines and, over the years, it becomes only a lush.
I subscribed their service while they have the $12 for 12 weeks deal, but i never received the physical newspaper and the online account only worked for 1 week. Then when they try to renew and charge my for a whole year, i raised this issue. The solution is they can't make up the whole previous year but they extend my subscription for another 6 months, this is acceptable.
But my key point is, they didn't avoid to communicate, they are proactive and quickly responding, and they provide solutions for you to choose. So I really recommend them if you do need to subscribe business related newspapers.
They customer service deserves a applause with they proactivity and quick action.
Thanks
Following the Pewdiepie controversy (which wasn't a controversy until the wsj made it into one) I lost all trust in the wsj. For example, pewdiepie was dressed up as a nazi to poke fun at how the media portraits him, and they, ironically enough, used that as an argument for Pewdiepie being a white supremacist. Through this case of taking things out of context, I personally can no longer trust the wsj and hope to see their demise for the improvement of journalism.
I have read and enjoyed the Wall Street for many years. In my opinion, it is the finest news paper available. The stories are are always timely and well researched. The publish opposing viewpoints daily to give readers the opportunity to better understand complicated issues.
This is one of my favorite business paper. It has a way of letting one know where a good investment is. I would highly recommend this to everyone.
I've been a subscriber for years and they're one of the only news sources I really trust.
I really like reading the WSJ for its news stories but some of the editorial content is really biased and offensive. I don't understand why the business and consumer reporting is so good but WSJ seems to have no control over the editorials.
Actually I'm a business news seeker. Its my favorite news site, the way information are presented, its very convenient, its like i need to see it once in a day. Great Service, Highly Recommended.
I am usually seek to know business news and wsj.com is one my choices. The website updates every news around the business area and some common knowledge for the common people as well. Obviously, it's a good site to refer for stocks and other business news.
I like to keep up with current events, new technology, what my stocks are doing and this is the only paper I'll read. We call all the other papers mullet wrappers. The other papers like the New York Times are too slanted politically for our tastes. Their is nothing like honest journalism. People NEED to see both sides of the issues. I like to hold, feel and cutout (good articles) and the online addition just doesn't cut it for me. I often will find an article that's relevant for my kids, they don't have the time to read the Wall Street Journal cover to cover) so I send them articles they can use in their daily lives. Best paper in the market!
I love this website, it's very informative. Especially if you're a business owner. It keeps you up to date with all the latest business trends