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Yaheetech Reviews Summary
Yaheetech has a rating of 4 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech most frequently mention customer service, cat tree and good quality. Yaheetech ranks 4th among Department Store sites.
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I have called and left 4 messages. I have sent 2 emails. I have not received any response. We are missing a piece.
I purchased Cat tree and it is steady, it is perfect size for them, it is so cute and even cuter with my cats. And it's comfortable, my cats now only using this cat tree. When I was putting it up, my cats were playing with those accessories. It's a really good buy! The installation is not bad, just took a little bit more time for connecting cave with the bottom base. If you are looking for cute, comfy cat tree, I have would 100% recommend this item!
Thank you for your review and for choosing Yaheetech! We are so glad that you love our cat tree. Your satisfaction is our pursuit. We hope you’ll continue to shop with us and we will do our best to meet your needs!
Cat tree is steady, it is perfect size for them, it is so cute and even cuter with my cats. And it's comfortable, my cats now only using this cat tree. When I was putting it up, my cats were playing with those accessories. It's a really good buy! The installation is not bad, just took a little bit more time for connecting cave with the bottom base. If you are looking for cute, comfy cat tree, I have would 100% recommend this item!
I have had the chance to order so many different products from their company and I have been happy with them all.
This is my first cat tree and what a bar to set for the first purchase. It arrived quickly, was easy to unpackage (although the box is a bit heavy, you may need help to bring it inside) and each piece was wrapped securely to keep in good shape. The directions were easy to follow, and assembly was easy. It is very sturdy, and it comes with a wall anchor which I chose to use given the tree is so tall and the cats like to jump up and down. Cat tree isn't really the right description, we have begun calling it the cat castle because there are so many platforms and hideaways, scratchers, and toys. I have two cats, one is average size, and one is fairly big, and they can both fit comfortably in the walkways, platforms and 'scoop' style bed areas. They have both taken to it right away and I can always find them lounging on it. I am very pleased with this product and would recommend it to any cat owner.
Thank you for your review and for choosing Yaheetech! We are so glad that you love our products. Your satisfaction is our pursuit. We hope you’ll continue to shop with us and we will do our best to meet your needs!
I have ordered multiple items from this company and have been pleased with everything I've received. Shipping has been expedient and have never had an unsatisfactory experience.
I got a sofa bed and it was delivered without arm rest, I felt so bad after paying about 200£,I have asked to get the arm rest delivered but no reply
We apologize for the unpleasant shopping experience.Please let us know your order number and we will ship the missing parts to you ASAP.
Or please email us at info@yaheetech.shop or FB: Yaheetech for assistance.
Ordered a train case for my daughter. Said on site that there were "hassle free returns" train case came with a broken arm for the extending storage. I'm been going back and forth waiting for a refund for almost 2 months. No refund at this time.
Sorry for the inconvenience that caused to you.
After checking, we have arranged a full refund for your order and no need to return the item back, we will contact with you through email.
I recently discovered this shop and my experience was great! I was very impressed with their selection of products and they had exactly what I was looking for! The checkout process was fast and easy, I received my order quickly, and their customer service was very helpful. The packaging was excellent and all the items I ordered arrived in perfect condition. Overall, I highly recommend this shop and I am looking forward to buying more stuff!
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech product could satisfy our customers. We will try our best to provide high quality product.
Customer service was extremely poor. Only after several repeated attempts to contact someone, did I finally get a response from their representatives. Even then the communication wasn't clear and several attempts had to be made to get my issue resolved.
Sorry for the inconvenience that caused to you.
After checking, we have arranged a full refund for your order and no need to return the item back, we will contact with you through email.
It was and is terrible,I've e-mailed and called at least a dozen times,never get an answer or a call back you were paid according to my bank on July 2 and i have never received what I paid for,i can tell I'm very disappointed with this service and you will be hearing from me!
Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately.
We apologize again for the trouble that has caused you.
Received product in quick turn around time, much appreciated. The product was unfortunately, not the best fit for our decking needs. Immediately emailed and tried to reach customer service to return and how to proceed. (on the second day after it arrived)
Was told to send a picture of the shipment, I did and again explained my reason for return. Didn't hear back again from company. I emailed and tried to reach a live person to talk with; was sent to an automated messaging system. Would not recommend using this company again.
Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately.
Or feel free to contact us at info@yaheetech.shop or FB: Yaheetech.We will help solve your problem.
I love the product that you sent me. It was just what I ordered. Thank you.
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech product could satisfy our customers. We will try our best to provide high quality products.
We needed something to separate the pool equipment from our pool deck, and we couldn't put posts in the ground for a fence due to all the pipes. The planter/trellis was the perfect attractive solution for our situation.
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech product could satisfy our customers. We will try our best to provide high quality products.
I bought the potting table and it sat for a couple of weeks. It was not for me to assemble--it had a lot of pieces. But it is handsome. I got two compliments out of the two people who have seen it. I wish that the only drawer came with a roller. Other than that it is perfect for the average gardener like me.
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech potting table could satisfy our customers. We will try our best to provide high quality products.
Thank you so much for taking the time to provide such great feedback. Your satisfaction is our pursuit. Thank you for shopping at Yaheetech.
I have had nothing but great experience with this brand. I have been a customer since 2019 and i have biugh faux leather chairs, tree condo, bird cage and so much more from them. I have yet to experience any difficulty as they are always includi g description to let custoners ware of the size items. Therefore, i urge other customers to read before purchase. My last purchase aas a cat tree condo for my boys and it has been such a help since it allows thtm to scratch easily in the pods. I definitely reccomend this brand for cat items and home furniture.The furnitures are pretty easy to assemble and are of good quality
Thank you for your review and for choosing Yaheetech! We are so glad that you love our products. Your satisfaction is our pursuit. We hope you’ll continue to shop with us and we will do our best to meet your needs!
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech products could satisfy our customers. We will try our best to provide high quality products.
The chair design was as expected, however the fabric was not. I found the fabric too industrial in feel and appearance. I called the company twice and sent an email to arrange for return. I was never contacted to make arrangements to return. Now the time has expired and I have a chair boxed up to return. I will not be using the chair. I would like to return it and recoup my costs. Please contact me so that a return can be arranged. Regards, Camilla Roush
We apologize for the unpleasant shopping experience.We are willing to solve the problem in a way to your satisfaction.
We have contacted you via email,please check it out. And the return will be arranged for you as soon as possible.
Our two cats absolutely love the tree. The quality is great, and it is easy to put together
Thank you for your review and for choosing Yaheetech! We are so glad that you and your cute cats love our products. Your satisfaction is our pursuit. We hope you’ll continue to shop with us and we will do our best to meet your needs!
Right after I ordered our product, the customer service team reached out to me to let me know that they only had one left in stock and it was damaged. They did not want to send an inferior product to me and immediately refunded the money that I had paid. I very much appreciated their honesty and the quickness with which they dealt with the issue.
Thank you so much for this review, it means so much to read this to the customer service team.
Please don't hesitate to contact us if you have any more questions.
At first after looking at the tree i was going to send it back, but after i worked with branches for a while it looks ok for the money, you only get what you pay for.
Thanks a lot for your comment. We are delighted to know that you keep and like Yaheetech's product.
I've used my fire pit to burn old records and at the same time cooked some barbecued ribs.
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech fire pit could satisfy our customers. We will try our best to provide high quality products.
From the business
Yaheetech is a leading global e-commerce brand dedicated to offering quality products across our entire assortment.
Our slogan of “Make your life comfortable” is paramount to everything we manufacture, from the design & aesthetic to the enhanced functionality of our products. We are a creative, down-to-earth, and ambitious team who place a reverence for integrity, professionalism and quality above all else. We are now one of the top e-commerce brands within our sector and sell to customers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience that caused to you.
Please let us know your order number so we could check for you.
Please do not hesitate to contact us at info@yaheetech.shop or FB: Yaheetech for any assistance.