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ZipRecruiterReviews 581

3.9

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ZipRecruiter Reviews Summary

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

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Texas
1 review
0 helpful votes
Follow Crystal G.
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Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG

Date of experience: August 31, 2024
NL
8 reviews
1 helpful vote
Follow Huginn A.
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I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities.
It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.

Date of experience: June 6, 2024
North Carolina
1 review
2 helpful votes
Follow K.M. G.
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A scam for phishing
September 21, 2023

Do not use this website. No jobs contact you only scam calls and phishing. They sell your information to make money.

Date of experience: September 21, 2023
Texas
1 review
0 helpful votes
Follow Byron K.
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We ran an add with ZipRecruiter and cancelled the add before the 30 days was up because to of the horrible candidates we were getting. However, unless you delete your existing account, they will keep charging you a monthly fee. This was an account that I had with them prior to posting an employment add this go around. SCAM. I DO NOT RECOMMEND THIS COMPANY, DUE TO IT'S LACK OF ETHICS AND INTEGRITY. This is NOT how a company should do business. TOTAL WASTE OF MONEY! I truly believe that this company uses A.I. And just out to take your money.

Date of experience: August 29, 2023
Florida
9 reviews
13 helpful votes
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STAY FAR AWAY!
August 22, 2023

I am disabled so I would prefer a remote job the problem is, EVERYTHING IS A SCAM! Companies either ask you for money to work or they just don't want to answer questions and make themselves suspicious! I have been on here for 2 years searching and I am stopping today because I just found out, Ziprecruiter is selling ALL my information to other scam "companies" and how do I know that? My mom called the police because a "company" I have never heard of or applied to sent me a check so they could steal my information! The cops even said "This is a scam! People who are on Ziprecruiter all report this company to us". Well, Thanks for the scare and the scam Ziprecruiter! I am so happy I can spot a scam and I didnt give out personal information.

Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
Follow M R.
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Devious marketing
July 26, 2023

Zip recruiter will sell you a single job posting for aorund 500.00 and you will get poor results. Then they start to up sell.You can end up spending 2-3K to get what you intially paid for. Very devois practice. Not an honset company.

Date of experience: July 26, 2023
California
2 reviews
13 helpful votes
Follow Loretta W.
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Lot of Scammers
June 28, 2023

I tried Zip Recruiter; it was very frustrating using it to find a job. This sight has a lot of Scammers on it.
I did not feel comfortable using it.

Date of experience: June 28, 2023
Florida
1 review
0 helpful votes
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Gets out there
June 8, 2023

My personality job recruiter, only sent me jobs that I'd be interested in, making my job search so much easier.

Date of experience: June 8, 2023
California
3 reviews
0 helpful votes
Follow David K.
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Is this ZipRecruiter.news, ZipRecruiter.news, ZipRecruiter.news. The only worse ads are Kars For Kids. Along with Jason Evens. OVER 90% have never read a sales book. We know, we know, we know.

Date of experience: May 19, 2023
Florida
4 reviews
11 helpful votes
Follow Mary D.
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Years ago, our company left ZipRecruiter due to lousy customer service, but we gave them another try today, in hopes they'd improved their processes and their people. But we were AGAIN sorely disappointed. After placing 2 of my 5 ads today, I was prompted to 'verify our company,' which I did with a phone call, as requested. But hours later, I received ANOTHER prompt to do it AGAIN. Already exasperated with having my time wasted, I was treated to an obnoxious, pompous twit named JAMES. FOUR times, he told me to 'refresh my screen,' as if I were an idiot or a feeble child. His condescending tone was beyond unprofessional, but he THEN became THREATENING when he told me that 'he could just CANCEL my account' if he wanted. (BIG TALK for a useless, customer service mouthpiece!) Of course, I told him to CANCEL IT. Someone needs to clue James into the fact that it's solid companies like ours that PAY HIS PAYCHECK. Frankly, we've been in business MUCH longer than ZipRecruiter, and it is not by accident. WE ACTUALLY HAVE STANDARDS, TRAIN OUR PEOPLE, & OUR CUSTOMERS COME FIRST. If ZipRecruiter hires ignoramuses like James, it is inconceivable that such a company can help OUR 35-year company to hire ANYONE. ZipRecruiter has extremely LOW STANDARDS for their own employees. Don't bother with ZipRecruiter. There are plenty of other PROFESSIONAL options out there!

Date of experience: May 11, 2023
Canada
1 review
2 helpful votes
Follow CHRISTIAN B.
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Very deceiving and deceptive billing
I too have had a very bad experience with zip recruiter. Their billings practice is very deceiving and deceptive. They have this box that you have to accept "daily subscription" that you think is for the ad you are running. Then the candidates that they send you don't meet the criteria that you asked for. You get frustrated and pull the plug on the ad. But then you realize after you keep getting billed for $504 that they deceived you and you are still getting billed even though you no longer have an ad listed. Warning do not sign with zip recruiter

Date of experience: November 19, 2022
Colorado
3 reviews
1 helpful vote
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I took ZipRecruiter up on its "free" offer for employer job postings. I received a majority of responses from unqualified candidates. Of the "qualified" responses, I was neither able to get responses to my calls/emails nor candidates to show for an interview. When I spoke to their customer service I was told, "no refund and no appeal process." I will NEVER use them again and advise all employers to steer clear!

Date of experience: October 17, 2022
Illinois
1 review
1 helpful vote
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Useless as a job seeker
September 27, 2022

Job results are completely irrelevant to search terms used. Searching job openings for buyers, and it displays everything from CDL drivers, to fast food, to medical professionals. They email me "great match" results for positions that don't have any similarities to the experience provided in my profile. Worst site I have ever used as a job seeker.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
Follow Oliver A.
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I returned to the ZipRecruit platform looking for new work after about a 2 year hiatus. I logged in and updated my profile and attempted to apply for a job.

I received an error, however, that my current email needed to be updated to proceed. Not sure why, I changed it to a backup with the intention of reverting it back to the original email (I didn't want potential employer messages sent to my backup). Although when I tried to switch it back, the platform sent me an error message that my professional email was invalid, even though I had just signed in with it.

I reached out to their support department and they were dismissive of my claims, telling me that I needed to reset my browser's cache and cookies and that's all that could be done. I wasn't very happy with being brushed off and made another request, this time having my ticket reviewed by the internal team. After a few days, I was told that my problem could not be resolved and that I would have to live with using my backup email, despite their platform forcing me to change it. So now my resumé and my cover letters direct communication to my professional email, but ZipRecruiter points to a janky backup email.

I'm not inclined to use the Zip Recruit platform now because it will supply my backup email for communications which is not where I field new work opportunities.

Not happy that my profile was forced to be incorrect.

Date of experience: September 9, 2022
Texas
1 review
3 helpful votes
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What a scam!
September 9, 2022

Zip Recruiter is such a scam! They lure you in with "Post jobs for free" and you think the first one is free. After not getting quality candidates, I stopped logging in. Oh, I did get a few candidates from India for a job in Kansas. Then they start charging your credit card $18.00 per day. I racked up $1500 in charges before I realized what was going on. Their customer support team is like a brick wall. Why would an honest company bury this kind of thing in the fine print?

Date of experience: September 9, 2022
Tennessee
1 review
2 helpful votes
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Over priced
September 8, 2022

Zip-Recruiter is absurdly overpriced for the paltry and unqualified candidates that are received. I paid almost $700 to get 18 applicants for an entry level position. Only 2 were even remotely qualified. The rest were from across the country or completely unqualified. Very disappointed.

Date of experience: September 8, 2022
South Carolina
1 review
0 helpful votes
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Bait and Switch
August 26, 2022

I've been a multi year user of Zip Recruiter and have found it to be a fair value overall. My issue is that when you upgrade your service to try something new for a month and decide to go back to your former plan your former plans pricing increases. I was on a 4 job posting plan and paying $377 and change monthly, plus boosts etc. My guy at Zip suggested a new plan which I tried for a month, cost was $993. Really was not worth the upgrade as it just generated more garbage than normal to sort thru, went back to my old plan and now price is $480. I email my Zip guy twice, no response, I leave a Vm, no response. Finally chased him down to express my thoughts on the price change, nothing I can do I'm told, I had a disco7nt and now it's gone. This had happened in the past as well so it's a management decision not the CSR. I told him it's a sleazy practice, you can tell he's used to the feedback. This is basically a bait and switch tactic. Now the four job plan is going to $575 from the $377 I was paying. I was on auto pilot with the plan and now I'm taking a hard look at the value. Shame on you Zip Recruiter

Date of experience: August 25, 2022
Texas
2 reviews
2 helpful votes
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Run from ziprecruiter
August 22, 2022

We had a free trial they did not honor. Then told the monthly fee was 249 after the trail. We cancelled after 15 days because we did not find the quality of applicants we anticipated. Then we were billed 349

Date of experience: August 22, 2022
New Jersey
5 reviews
7 helpful votes
Follow L S.
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A company this big and successful should not be sending hard copy mailings to people who don't want them. I gave my info to their company once and then didn't use them and i get constant hard copy mailings. They have zero concern for the environment. I don't do business with companies that do this.

Date of experience: August 19, 2022
Brazil
1 review
1 helpful vote
Follow Agnieszka D.
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Be aware of low conversion of applicants!
August 16, 2022

The conversion of clicks is so low for what that you pay, £99 for listing is a robbery!

They do not have claimed traffic and people seeking job which they do advertise, apparently they have huge base, 2 clicks for the whole time is a laugh.

Don't waste your money on job posting here, free options do have more conversions.

Date of experience: August 16, 2022

From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.


ziprecruiter.com
Founded in 2010
Santa Monica, CA, United States