ZipRecruiterReviews 581

Randy helped me to "pause" our account, as we were finished with hiring. Randy was amazing and took care of my request quickly. Thank you ZipRecruiter!

Shawana helped me with optimizing my job posting. She suggested I add screening questions and told me how to check resumes.

Randy helped me to "pause" our account, as we were finished with hiring, hopefully for a good long while! Randy was fast, courteous online and took care of my request quickly. Thank you ZipRecruiter!

I needed assistance in editing keywords for my job ad and Randy provided step by step instructions in how to accomplish this and it worked! Thanks again for your help.

Randy was very helpful and got back to me quickly. He provided the info I needed. I find the reps at Zip are very pleasant.

In sending out my job ZipRecruiter attached the incorrect salary to a posted job causing us irreparable harm in filling this position. Erica saw the potential harm and did the best she could in trying to repair this problem.

Randy was very helpful and did exactly what I needed so I could start receiving resumes! Great job! The chat box is an excellent feature

I had a question regarding some information I needed to find on some candidates that applied to my job. Randy was who I spoke with. He was professional, courteous and knowledgeable about what I asked.

Our company recently upgraded to a different "quasi-premier plan" and both David (Acct Rep), as well as Erika (Custy. Support) have been super helpful and walked me through how to maximize our upgraded choices. Their timeliness and follow-up are outstanding. I could not ask for better service; they were top notch!

I had problems with the invitation being sent to a new user I set up and I did Chat for assistance. Alexis was the one who helped me with my issues she did a very good job and got my problem corrected quickly. Very Good Service.

Anytime I use ZipRecruiter I have a positive experience. The online chat service is excellent. Randy was extremely helpful and gave me all necessary information to help me adjust my account subscription. My company continues to use ZipRecruiter and will do so in the future because of the excellent customer service.

10/4/17 9:10am EST
Randy assisted me in a chat today. I had inadvertedly closed my ziprecruiter account.
I send him a chat request to help me reopen my account, *******@gmail.com.
He patiently stayed with me until I was able to log back into my account.

Now I can continue my job search!

Thank You Randy!
Great customer service!

Stacia is a superstar, she quickly understood my problem and I was so impressed with how she responded to my urgency and quickness in resolving my problem.

Erika took care of my issue (refund for unintentional boost) with lightning speed and I really appreciate that level of service. Thanks again.

Tried Zip Recruiter today posted new Job Ad at like 10:00am had three resume in my in box by 4:30pm! Probably have a lot more tomorrow AM must job hunters look at night I think!

I contacted your Live Chat today regarding questions about signing up for your free trial. The rep was extremely helpful and knowledgeable! Answered all my questions immediately - 10 Stars!

Myra was very quick to assist me with an error I had made to boost a job. She was very thorough and had my issue corrected with minutes.

She was great and very helpful! I appreciate her help in such a timely manner! I never posted a boost before and had issues with the new credit card and she helped me with both! Thanks again!

Sam was very helpful in getting my information quickly and thoroughly. I appreciated his help and was able to do what I needed to do (email all my candidates at once).

Thanks