ZipRecruiterReviews 581

Morgan B. Was very helpful with my password. My password was not working and I was not receiving emails from ZipRecruiter to be able to change my password. Morgan was very calm and knowledgeable in assisting me with that process.

Very professional and courteous she helped me with a passwords change.
I appreciate the prompt courteous service.

I did a chat to cancel our free trial and Melody canceled the charge, extended the free trial so I could make changes after watching their Youtube video and a few suggestions she gave me. I am new at placing ads for a small company and this help was unexpected.

Somehow my add to hire for my business was taken down without my permission only a week after my purchase from Zip Recruiter. She empathized with me and she help me put my adds back in the system. She then told me that she would create a case for me to let me know what happen. Awesome Job! I was very upset and she made me feel that she felt my pain knowing I was opening my new business soon.

Called in because I received two emails about our free trial offer and when (and how much) we would be charged when it was over. Tara B helped explain the 2nd email was because of our posting a second job and out account was upgraded. Showed me where to look on their site to verify our actual charge.

I needed help logging in, and I was very happy to be assisted via live chat with Katie. She showed empathy and a friendly demeanor while making sure I wasnt left hanging. She even went through the system to send me the link herself. Wonderful customer service!

Morgan B. Was my rep today. She was very helpful and even called back when we got disconnected. She went out of her way to fix the issue getting supervisor approval!

This individual was very professional and helpful wioth showing me how to navigate the system. I give him a 11 out of 10 rating.

Leticia B. Was very helpful and knowledgeable. Very patient, friendly, and professional representative. She took the time to explain the ins and outs of ZipRecruiter and the many different options available to me as an employer.

Not only did Stacia answer all my questions, she/he also answered a few questions that I didn't even know I should have asked. Very succinct, clear, professional, and kind. Totally awesome. Thank you!

Was struggling for two days trying to figure out how to use ziprecruiter dash board! Thanks to Alice, she was awesome with giving me a 10 minute overview of how to get around and what everything was on my dashboard!
Very pleased! Thank you

Leticia when above and beyond with her customer service, research and follow up. I would highly recommend her if you need a representative.

I am a hiring manager for my company, and a now new job seeker seeking full-time employment and had problems with opening an account for job seekers; Erika quickly resolved that issue for me. It is this type of customer service that has made me a fan of ZipRecruiter for all my hiring needs. Without hesitation, I recommend this company!

We are pleased to share what great customer service we have received from Ziprecruiter. Leticia Barton is a pleasure to work with!
Infinity Sales Group
Boca Raton FL

I had contacted ZipRecruiter for assistance in taking over an Company account. Tara B was most helpful in assisting me to accomplish this task. All is working just fine now! Thank you Tara B!

Leticia B. Was very professional and willing to help me. It was truly refreshing to have someone such as her in our world of people that are unwilling or untrained on how to help. She could not have done a better job. Thank you Leticia!

Chatted with Katie B last week and she gave me instructions to refresh my job ad on the boards. Super helpful. Super easy. Thanks Katie B.! And thanks Ziprecruiter!

I had a great experience with Katie in customer service - she was able to resolve a log on issue that I couldn't get solved via tech support email. She was also very helpful in walking me through ways to use Zip more effectively. Very positive and helpful approach.

Mr. Dejuan Bennett listened to every? I had. He is truly a gentleman & scholar. He was patient, professional & not demeaning at all. He earned a Silver Star & a Purple Heart. U c I'm an Analog Guy living in a Digital World... he is the Man. Many thanks again!