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2.8

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ZNO Reviews Summary

ZNO has a rating of 2.8 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZNO most frequently mention customer service, artisan state and photo book. ZNO ranks 15th among Photo Printing sites.

service
16
value
16
shipping
14
returns
9
quality
14

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Canada
1 review
5 helpful votes
Follow Kelly G.
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Horrible
April 24, 2019

I haven been ordering since 2013 all my albuns i am photographer and this year I decide to order a press book they advertise a hard cover but is a cheap thing that don't look like the photos they post and also all images look unclear and fussy like low res. They won't refund me me or so anything. I have been referral to many clients and friends I totally regretted. Customer service is just horrible as pride went up and quality went down.

Date of experience: April 24, 2019
New York
1 review
0 helpful votes
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1
April 4, 2019

They change again and again to be membership and take in money from account without permission!
Products is good. But service and cooperation with customers is 0!

Date of experience: April 4, 2019
Canada
1 review
0 helpful votes
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I love how they always have sales but this time, they offered free shipping and a 15% off site wide. This is great on top of their low prices.

Date of experience: April 4, 2019
Canada
1 review
0 helpful votes
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I love getting their photo books throughout the year since they always have great sales, which makes it much more affordable than their original price tag. I like the matte finish to their photo books since it makes them look very expensive although I did not pay much for it. I have yet to try out the other finishes but so far, I am very satisfied by their matte finish.

Date of experience: March 26, 2019
Canada
1 review
1 helpful vote
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I love how thick the lay flat photo book's photo paper(substrate) are. They are very good quality-I literally feel like I can get a child to scratch and beat at it and it will still look perfectly fine.

Date of experience: March 3, 2019
Canada
1 review
0 helpful votes
Follow yi z.
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Great posters
February 18, 2019

I love ordering posters from them because they have the lowest prices and the best quality. They have a wide selection of sizes, from regular photo prints to ones that are 30x40, all under the price of $50. Their shipping is also super fast, takes about 1 week.

Date of experience: February 17, 2019
Florida
1 review
2 helpful votes
Follow Jaime K.
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I've been making books (about 20) over the past year. At first they were reasonably priced around 30-35 dollars for each with whatever promo was going on. Since I was such a regular I bought in to their maker plan. Since then I've paid $45/book +10 shipping on each. Now I'm stuck in the plan for 6 months paying more than I ever did before I got the plan. Unfortunately since these books are a series I have to continue to use this company to achieve consistency and to make them look nice for my child to have later in life. If I knew then what I know now I would definitely find another company to use. The quality of the books is fine and I love the binding puts dates and my daughter's name on it, but honestly in the long run I feel ripped off.

Date of experience: February 16, 2019
Canada
1 review
0 helpful votes
Follow Yolanda A.
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I love their app and website so much. I like how through their app, I can send photos and photo gifts all made right from my phone to just about anywhere in the world with ease. This is the best gift app ever.

Date of experience: February 15, 2019
Canada
1 review
0 helpful votes
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I love their canvas cards
February 14, 2019

I really like getting their canvas cards as wall decor because they are very thick and sturdy and they are a lot cheaper than the average wall art piece. Also, they hold up really well because as I went through my move, I took them off the wall and transferred them to my new home and they still look as great as new.

Date of experience: February 12, 2019
Canada
1 review
0 helpful votes
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Their products are great
February 10, 2019

I have placed multiple orders from them already and all of them were quite expensive other than the first one(I just tried out their free little black book). I have never had any problems with the delivery and quality of the products.

Date of experience: February 8, 2019
Canada
1 review
0 helpful votes
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Best flush mount albums
February 9, 2019

They have the best flush mount albums! I love how many options they have open for the user to choose: such as their covers, templates, colours, layout... The quality is very good and I use their website for my clients' wedding albums.

Date of experience: February 7, 2019
Canada
1 review
0 helpful votes
Follow Eason Q.
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I tried out their $5 little black book as I was scrolling across Facebook and their photo books were a lot more durable than the average photo book. After the free trial, even though the original price is $30 dollars, it is still very much worth the price.

Date of experience: February 2, 2019
Canada
1 review
0 helpful votes
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Fantastic quality
February 2, 2019

For an average price of 20-30 for their products, they do a great job in making the products. From the precisd cutting of the edges, vibrant colors, and retention of my HD pictures, I would definitely give them 5 stars.

Date of experience: February 1, 2019
Canada
1 review
0 helpful votes
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I am a professional photographer and I use Zno for all of my projects because they have a good variety of high end and lower end products, which works well with all budgets. Regardless of the type of product, all of my clients were very satisfied with the quality of their special prints or photo books. I also really like their website since it is very easy to use and their pre-made templates are also great as well.

Date of experience: January 29, 2019
Canada
1 review
0 helpful votes
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Both their app and website are very convenient and easy to use. Their plan is amazing, no rush in deciding when to use your credits, gives you time to really create a memorable item that can be given as a gift or for yourself to keep. Due to the fact that I am a photographer, signing up for their plan definitely saved both myself and my clients a lot of money. They also provide a lot of varieties to choose from for your photo prints and the quality is so awesome! At first I thought I'd just give the free book a try but I ended up getting a plan and ordering more items, immortalizing more beautiful memories.

Date of experience: January 15, 2019
Canada
1 review
1 helpful vote
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I used their $5 little black book deal to create a custom family photo album that is MUCH more durable than the average photo album. It arrived in about a week and it was in beautiful condition. It has board book type pages, so we can even let our toddler look through it, and he loves pointing out pictures of himself and looking at the book with us! The one issue I had was that the photos were a bit blurrier than I expected, but that very may well have been due to the fact that they were uploaded from an iPhone. Either way, it's a great, inexpensive gift option for the ones you love, even at full price! They are always having sales as well so even after the trial, I still paid less than full price by using their discount codes which they email to their users.

Date of experience: January 10, 2019
Canada
1 review
0 helpful votes
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I buy their calendars every single year. They have the cutest designs (little moments calendar) or classics photo calendars like their standard poster calendar. They retain the definition of the pictures and the photos are very vibrant.

Date of experience: January 1, 2019
Canada
1 review
0 helpful votes
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Fantastic quality
December 29, 2018

I am surprised by their quality since I got my little black book when they were only $12. I didn't get the hardcover but the cover was still made of impeccable quality.

Date of experience: December 28, 2018
Canada
1 review
0 helpful votes
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I got their flush mount album for Christmas as a gift from my best friend and I love it. The photo book feels very sturdy and I am not sure if the layouts are from this company or if my bestie used another website for that but it looks amazing!

Date of experience: December 26, 2018
Lithuania
1 review
1 helpful vote
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Such a great company!
December 7, 2018

Wow, I love my crystal cover leather wedding album. It's just perfect. The quality is amazing, very thick sturdy pages, black gilding, great lustre photo paper.
The customer support is very helpful and responsive to messages.
I wish you included Lithuania in your shipping destinations. Now I need to use third party services to get my albums.
Also, they offer big discounts and you can combine them with planner plan. Great way to save money. Keep it up, Zno!

Date of experience: December 6, 2018