AlibabaReviews 13,849

I have been speculating How Alibaba's Business progress since 1998 when I am aware of this website from my buddy working for TD Bank told me (when Alibaba is not going public in North America yet). Too many times I wanted to place an order but hesitant to buy due to "too many good to be true" indicators:

1 - There is no such thing as "Cheap" price because it was made in "Cheap Labour Country". Remember that, all Raw Materials they imported from Oversea are still being paid by $US!

2 - If you have a selective Item that you wanted to buy, you would compare the selling price to other Sellers (on Alibaba), then you will find out that the same Item can be sold up to 5 times of original price. This indicated the same manufacturer capable to produce the same product with many different Qualities to sale to different buyers. Walmart / Canadian Tire / Lowe etc... can always buy the same product with higher quality with Dirt-Cheap Cost. But not Individual like you or me.

3 - Alibaba system not capable to deal effectively with issues for Online Businesses such as Fraud / Warranty / Shipping / Trust... Because the way they do business in China previously is different from North America. Too many "Theft - Sellers" listed on Alibaba Website.

4 - Many more bad Observations I recognized from Alibaba Website but Can not list them all in this review. If you have any further question, Email me at: *******@gmail.com

Final Conclusion, Since 1998 until now, I am still hesitated to place any order with them. No order has been placed with them yet. If you want to order something cheap from them, then donate 1/2 of the money to the Earth Quake victims in Nepal first. At least, if you lost the money, you still feel happy that you had spent the other half in a more meaningful way. God Bless us all.

Ordered a replacement cell phone screen. Was sent a broken screen. The packaging was terrible. I had to pay for return shipping. Seller said he didn't get it back, and after 6 months "dispute process" they gave the seller the money.

I had pictures, proof, everything. Doesn't matter. They're there to rip you off.

My brother is a lead coach for his own non-profit soccer team for our city's local soccer league and he was told by his friend to order some jerseys for the team. He had no where to start when another friend of his suggested that he orders them from Alibaba.com.
It was worth to give it a try.
His first step was to contact a sports company that manufactures proffesional jerseys for professional sports teams. Hong Ye Sports was the company that my brother bumped into and he ended up contacting with the seller through facebook! He sent the inquiries and concept designs for his team jersey as exactly as described. It was perfect. They asked for $1,480 for both the sample costs and the real delivery because the seller said that they produce jerseys for the professional teams with a HIGH QUALITY material.
We all understood that.
As it was shipped, 15 days later it came on our doorstep at the perfect time.
2 kits of 24 jerseys- one home and one away- was in a perfect quality and shape as they were individually packed in clear plastic wrappers.
Perfect experience with the orders!
I recommend this company. Never scammed by them!: D
P. S: I was also thinking to buy fake Beys from there.

I paid £1000 on this site and never received any goods whatsoever
It is a big scam
I rang the company( Toymation) who say that the police and alibaba are aware that someone is using their company name fraudulently, yet Alibaba let it continue.
They would not do anything to help, would not refund my lost money. Would not reply.
You need to AVOID ALIBABA.COM like the plague, it is the biggest scamming site there is.

*Here below is quite some stories* I have purchased quite a big amount of genuine leather and I looked for suppliers in Alibaba. This guy, Muhammad Ali from BenSport. Had been gave my company a total nightmare. He promised to be deliver my goods within two weeks, end up dragged to 1 month++. Weather issues, tonnes of holidays, avoided all my phone calls, emails, Skype and etc.

The worst part of whole procedure is on the payment: 50% upon confirmation okay P paid that to him. 50% upon completion, I have not yet received anything from him and he wanted me to clear the payment as in 100% as I have zero item from him. The risk is 100% on my side! Fine! I paid! Because of this I wrote emails and oversea phone call him for several time with lame reply like: OK. Please clear payment. OK. We send you when received payment. OKOKOKOKOKOK ALL THE $#*! IS OKOKOKOKOK with no mean! And then come to shipment. Hell yeah genius. I told him i will pay for the shipment when he send me DHL invoice. He gave me his own invoice (I supposed he charged me from there as well!) and must received the shipment payment, he will sends to me.

WHAT THE $#*! I HAVE TO PAY FOR EVERYTHING! AND! HIS GOODS ARE POOR! ALL LEATHER IN SIMPLY CUTTING SIZE! NOTHING CONSISTENT!

Well, now i have spent a few thousand USD and bought something might not useable and superb experience from Alibaba.

Thank you so much.

THEIR PROMISE OF BUYER PROTECTION IS JUST A PROMISE WITH SOOO MUCH FLUFF BUT NO REAL SUBSTANCE. IT IS A WAY OF GETTING YOUR MONEY INTO CHINESE HANDS WITHOUT GIVING ANYONE REALLY WHAT THEY PAID FOR-BAD FORM BAD FORM

What it seemed to be a good and honest start turned out to be a sham.
I bought approximately $1,200 worth of Printhead, captop etc... for my Roland XC540
Payment transaction was thru Paypal.
First, She delayed the shipment for a few weeks to expire Paypal return policy.
Then when, I got the parts, they were mostly Chinese made, and didn't fit the original description of Japanese made. On her request, I emailed pics after Pics for her to see the disastrous results.
Then I realized she's just a common thief, She never honored her return policy, and I never got my money Back!
Customer Beware

Total Fraud... Stay away. I bought a watch strap for $39.95 labeled GENUINE LEATHER and it was plastic. They made me return it and pay for shipping or they would not refund. I never heard a thing after that except a request for more information and pictures. Total BS from these guys.
Total SCAM.

If you get cold feet after a purchase from alibaba. I did, after the vendor I dealt with told me they couldn't fulfill my order until after the spring festival (very professional). Then the unit I was buying was hot pink (not my color). So I asked the vendor please any color but pink. The answer I got was totally unexpected. "Because the unit is in production now the color is pink". In other words, your getting pink, " like it ". Naturally, I tried to cancel. With the cancel button they offer you. Seller will not approve the cancelation. Says, we'll ship as soon as possible.

For me, I wouldn't have placed the order if I knew they were out of stock. Furthermore, hot pink should be a color to choose, not forced to accept.

There is no protection on this site. If you want to cancel an order they put YOU to work to do it. Some of the sellers on this site are very shady I won't use alibaba again.

I saw an ad on google from a company called http://www.srlohas.com.cn/com Alibaba's name on top. I contacted of times. They sent me some samples, but as they were of products that need import license bought. I chose several models in the photo. I confirmed the models, I paid a little extra for a model glow in the dark. They sent me the proformance Invoce confirming. I Paid
When I received the model was quite different from the photo, low quality and a batch of a model were all damaged. A lot came with the logo of Disney, and in my country it is forbidden without a license, I didn't ask with the Disney logo and could have lost everything and had serious problems with customs. And what I paid for glow in the dark, does not shine. I filed a complaint on Alibaba and you know what they told me? If I could prove that they were not originals. I have not bought by original, bought the models that were in the ad on the internet. In no time they told me different pictures.
In other words, if you see a GOLD SELLER with ALibaba's name on the internet selling a product, you can't trust that you will receive the proceeds from the photo.
I don't speak English very well, sorry the mistakes, but I hope you can understand.
When I complained they know what the salesperson told me:
If I want equal to photo, I have to pay more.
Just that at no time was sent the models that I put below.
I didn't ask for originail, I WANTED the PHOTO MODEL.
Why don't they publish actual models on the interent? When you see a product on the internet and you buy, you expect to receive what you bought right?

I see a lot of complaints about people getting ripped off on Alibaba. I don't mean to be mean to you all, BUT HAVEN'T YOU EVER HEARD OF ALIBABA AND THE FORTY THIEVES? HAHAHAH... so then, what did you expect? You see something cheap on Alibaba and you run to her like a whore, abandoning reputable sellers in your own country. YOU'RE LIKE SHEEP LED TO THE SLAUGHTER. Get this in your thick head, when you buy from another country DIRECTLY, specially china, chances of you not receiving what you ordered, or scammed IS VERY HIGH/LIKELY! IF YOU DIDN'T KNOW THAT BEFORE - NOW YOU DO! SAVE YOURSELF THE TROUBLE AND MONEY AND DON'T BE TEMPTED BY THOSE RIDICULOUSLY LOW PRICED ITEMS(THE BATE) ADVERTISED ON ALIBABA, THAT YOU THINK YOU CAN FLIP AND MAKE A MILLION DOLLARS FROM. THE ONLY ONE MAKING THE MILLIONS IS ALIBABA. As a matter of fact, this is the latest news on Alibaba working their way in to USA, with their eyes on BILLIONS. Research it on google "Alibaba Sets Sights on Diverse U.S. Markets".