AmazonReviews 11,118

I like Amazon, very reliable, user friendly, and over the years it has built a strong reputation for itself to where now, I check amazon.com before making many purchases (whether I end up buying online or at a retailer will usually just depend on price).

Actually what reminded me to post this was a new article I just came across that rated Amazon as the "most trusted brand in America:"

http://gigaom.com/2010/02/22/amazon-the-most-trusted-brand-in-america/

Nothing for me to exactly rave about, but I figured I should at least give them a shout out for doing great work.

I have been an Amazon.com customer for over 2 years now, and I've had pretty much good experience overall. I really like their "Magazine Subscription Manager", it's way cool and you can see all your mags, the renewal dates, and then get the best deals (sometimes as low as $5 for a full year!). I pretty much buy all my books from Amazon (with a few exceptions). You just have to be sure that you order like $25 minimum each time you buy things to get the FREE shipping, or that will cost you a lot of money over time. Also the CD's are reasonably priced if you buy your music that way. Overall a good experience, I would recommend them.

I shop amazon for many many things. I'm always amazed at what you can find. The prices are always lower than what you get in stores. Of course, you HAVE TO BE CAREFUL about third party sellers. I see reviews saying they are never shopping at amazon again because of a third party seller ripping them off. RESEARCH THE SELLERS and make sure you have contact information! I, fortunately, have never had a problem, and have bought plenty from third parties. But I'm always careful and hesitant. Amazon as a whole has great product, great prices, and great customer service. Especially from their own selection instead of third party. A buyer always has responsibility. It's the same with any website.
I have refunded things and never had a problem. I've gotten my money back quickly and without delay or problem.
If you're looking for something cheaper than what the price is in stores, chances are amazon has it. Great deals on books, dvds, blu-rays, and plenty of other things as well.

Back in Sept I bought some boots for my son from this website. They offered free next day shipping so i thought i would go for it even though i never heard of this site before. I received my item three days later and also received the wrong ones even though the invoice matched what i am gotten. I didn't want to make a big deal and the boots i got where still cute so i was going to keep them till i realized that they where defective. They had a skull print all over them but it was smudged all on one side. I took them back and also noticed that they have a match policy and found the same pair of shoes $10 cheaper and still in stock on another website. I filled out all the info but never heard back from them. Then Three months later I received an Email from them claiming that they refunded me and are now going to take the $39.95 out of my account. First off, I didn't even have that account anymore but since I closed it less than 60 days ago, Amazon/Endless was still able to charge that account. I wrote them back telling them that They had no right to take it out and whatever mistake they made was on them. They wrote back saying they would fix it and two days later they charged the $39.95 plus they did another $39.95 the next day. I had one of those stupid banks that charge $34 in overdraft plus and extra $5 for the next 8 days or so. Amazon/Endless has yet to resolve this and I am only glad that I no longer have that account so its now the banks problem and not mine.

Amazon have a bad way of treating valued customers who constantly buys products from them, if you have a problem they won't respond or give you your money back, i bought an item from warehouseseller who uses amazon.com to sell products, their product was garbage and didnt work and amazon.com say they sent my refund to a closed account, how dumb can they be when i told them it was closed, but my bank says they have no record of this and its been more than 30 days and now amazon.com won't respond, but i bet they respond to my lawyer

What wouldn't I buy on amazon?! This is the first place I stop before purchasing anything. In my experience, amazon has pretty decent customer service if you can find the phone number. There were several times that the item I purchased dropped in price and I was able to get a credit for my next purchase. I purchased amazon prime this year and I'm hooked. Most of my packages come in exactly 2 days! For all the negative reviews of specific amazon sellers, although I haven't had a negative experience, I urge them to try to stick to products which have 'sold by amazon.com' in the description. Make sure to post a negative review for the seller on amazon, because I believe amazon kicks them off after several bad reviews.

Wow, what can I say about Amazon? Will Amazon conquer the world? Will they drive all local merchants to the brink of disaster and extinction? Will all commerce as we know it become nothing more than warehouses of goods? Well at least in my mind that is what has happened as I use Amazon for almost everything. Invariably, when I go shopping for something at malls or even discount centers I rarely find what I am looking for so what do I do? I get on Amazon and sure enough, I find it; usually much cheaper than what I would have paid at a local store. If you think about it, Amazon is like the biggest virtual shopping mall in the world!

This site stinks, the very first time I ordered a book from Castleshannon, I used a Amazon Gift Card and the balance was charged to my credit card. I never received it. So I e-mailed Amazon and they said not our fault contact Castleshannon, I tried and tried these people never responsded they did however charge my credit card. Amazon would not give me my gift card amount back or help me in anyway! FIRST AND LAST TIME SHOPPER. It is a bad site,,, STINKS, STINKS!