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BannerBuzz Australia Reviews Summary
BannerBuzz Australia has a rating of 3.8 stars from 345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention fast delivery, good quality and customer service. BannerBuzz Australia ranks 16th among Printing sites.
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I received the "placemats" I ordered, and I am extremely disappointed. What arrived is nothing more than sheets of paper — something I could have printed myself at home from a ream of paper. A placemat, by definition, is a durable table covering intended to protect surfaces. I was expecting proper plastic placemats, not flimsy paper sheets. I am devastated to think that I have paid nearly $300 for what amounts to overpriced paper. Your product description is misleading at best. You need to be much clearer in how you present this item, because what I received does not remotely qualify as a placemat.
Fabulous product. Arrived on time too. Very happy. Thank you
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was blow away with the speed of communication and your support with my artwork, being that what I provided was of insufficient quality to be printed so large. Thank you for recreating the artwork at no extra charge. The cheque is excellent quality - bright, clear lines, sturdy and will definitely fill its purpose of reuse for our fundraiser for many years to come. It is 100% better than I anticipated. 🤟
Hey Lucretia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good service, fast delivery, amazing product.
Hey Thomas! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The soccer team made it into the Grand Final and we needed banners for the support crew. This company had it made and delivered on time and the product was amazing and such great quality. Team won too so well worth the waving of the banners!
Hey Sonali! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My requirements were fully met, plus BannerBuzz provided improved designs to my original submission.
Hey Mel! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The changes that were required to our design were dealt with quickly and the final result looks great
Thank you, Tracey, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Our banner looks amazing. Its great quality and set up and pack up is a breeze. The service was great and the short turn around time was met. Would definitely order from Banner Buzz again!
Hey Briana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've used BannerBuzz a few times now and have always been happy with their communication and attention to detail. They make sure you understand how your images will look when printed. I needed specific measurements on some vinyl stickers and they fit perfectly.
Hey Linda! Thank you so much for your kind words! We’re delighted to hear that our communication and attention to detail have met your expectations. It’s great to know your vinyl stickers fit perfectly, and we truly appreciate your trust in BannerBuzz. We look forward to helping you with your future projects!
Hard to use app. Very clunky and hard to use. Phone contact was good..
Hello John, we are sorry for the inconvenience caused to you. While we have tried our best to make the website easy and provide efficient service to every customer, we understand that there is always room for improvement. Please be assured that we will carefully consider your feedback to further enhance the customer experience. If you have any other concerns, please feel free to contact us.
After many emails to and from, the end product was pretty basic. Unclear picture. Not overly impressed.
Hello Kathy, we are sorry for the inconvenience caused to you. Upon checking the order details, we can see that the provided artwork was low in resolution, and our team shared the artwork proof with the same information. The order has been processed based on the approval of the artwork and comments. If you have any other concerns, please feel free to contact us.
This is the second time ive ordered flags from Banner Buzz and their customer service is top tier, great quality items and fast delivery. Highly recommended!
Hey Hai! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The colours were so dark that the brightest red was closer to black and I was extremely disappointed in the "help" I received
Hey Zene! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Initially, the experience wasn't easy. If you don't drop everything the second their email proof arrives, they pretty much dump (close) your (paid) job straight exceedingly quickly. Then you can't find the job to take action. They foolishly send a review request when the job had not been done! However, I will say, that once I rang, they were on it and customer service was good. The job is finished, received and I'm happy with the results. They didn't ask, but I've upgraded by rating to 3 stars. Experience harder than it should have been, but results (and pricing) were good.
Hi Don, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced with the proof approval process. We have informed our design team to send you the final proof, and you will receive it shortly. We’re also sorry that you received the review request before your order was completed - that should not have happened. Your feedback is valuable, and we’ll work on making the process smoother for future orders.
Only got shipped the hardware. No banner arrives although having seperate tracking numbers both day delivered and I never received the banner
Hi Leeana, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Very easy process and affordable prices. Shipped to Brisbane Australia in a week.
Hey Tristan! We are delighted to hear that you are pleased with our product, ordering process, pricing and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The table cloths arrived after the expected delivery date and it missed the event.
Hi Ella, Thank you for sharing your feedback with us. We sincerely apologize that your tablecloths arrived after your event. As mentioned on our website, priority shipping has an 89% chance of same-day dispatch and an 11% chance of dispatch on the next business day. Your order was shipped within this timeline but we understand how disappointing it is to miss an important event. Your feedback is valuable and will be shared with our team to improve our communication and help set clearer expectations for future orders.
Hi Kevin, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused. We reviewed your case and can confirm that two separate orders were placed for different products, and comments were shared accordingly for each order. We are sorry if there was any miscommunication along the way. Your feedback is valuable and will be shared with our team to improve communication and make the process clearer for future orders.
A obvious mistake that designers decided to leave in on my banner, Disappointing they couldn't pick up on it.
Hi Chris, Thank you for sharing your feedback with us. We sincerely apologize for the oversight you experienced. As mentioned on our website, we do not make spelling or sentence corrections on customer-provided artwork because each design is unique and customers often have specific requirements. This is why we send a proof for approval, so customers can review and request any changes before printing. Your feedback is valuable and will be shared with our team as we continue to improve the process and make it clearer for future orders.
BannerBuzz makes ordering items really easy. Their great team of designers have worked with us when what we thought would be good, was not going to be. They were a great help. The products we ended up with have always been great.
Hey Meredith! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am grateful again for the great service from BannerBuzz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kelly, We’re sorry to hear that the placemats did not meet your expectations. We appreciate your feedback and take it seriously. Our product description is intended to provide accurate details, but we understand that the material may not have matched what you anticipated. We will review the description to make it clearer for future customers. Thank you for sharing your experience.