website thubmnail of BathSelect

BathSelectReviews 232

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BathSelect?
grey star
grey star
grey star
grey star
grey star

BathSelect Reviews Summary

Bathselect generally enjoys a strong reputation for its high-quality bathroom fixtures, with many customers praising the luxurious design and ease of installation of their products. The customer service team is frequently noted for being responsive and helpful, contributing to a positive shopping experience. However, some customers have expressed concerns regarding service delays, particularly in delivery, and issues with order accuracy, including billing mistakes and return policies. Overall, while Bathselect is recognized for its impressive product offerings and customer support, there are areas for improvement in order fulfillment and order management.

This summary is generated by AI, based on text from customer reviews

service
91
value
88
shipping
86
returns
65
quality
88

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Aspen W.
Unfollow Aspen W.
Share Review
Report Review

Great
November 13, 2020

Bath Select offers great quality plumbing fixtures for less than competitors. They shipped fast and had quick solutions when I had a problem with an item. Great customer service. Highly recommend.

Date of experience: November 12, 2020
Michigan
2 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Great company
November 10, 2020

Bath Select had everything I needed when I shopping for products for my home. I'm very happy with the customer service and the products I bought for them.

Date of experience: November 10, 2020
New Jersey
2 reviews
0 helpful votes
Follow Donna A.
Unfollow Donna A.
Share Review
Report Review

As described
November 4, 2020

This is just what I needed to help accentuate my bathroom. It really makes my bathroom look so much better! The bathroom hardware is nicely made and good quality too. Easy to set up and start using.

Date of experience: November 4, 2020
Indiana
2 reviews
0 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Share Review
Report Review

If you're looking for new hardware for your bathroom this is the place to go! You will find many that you can use and need to make it your own I recommend this great quality and service. Highly
Recommend for your needs.

Date of experience: October 27, 2020
New York
2 reviews
0 helpful votes
Follow Kathryn C.
Unfollow Kathryn C.
Share Review
Report Review

Great quality items!
October 24, 2020

I bought the most beautiful shower set and bathroom faucet from BathSelect. It was pretty easy to install. My husband and I installed it with little trouble. I feel like I am at a luxury hotel every time I take a bath! I would highly recommend this company!

Date of experience: October 24, 2020
California
1 review
2 helpful votes
Follow Arpa B.
Unfollow Arpa B.
Share Review
Report Review

4+ Months after I ordered a faucet for a commercial project, I have not received the faucet. They kept giving me and endless 2-3 week lead time, which was providing me false hope. I ended up ordering from another company, who overnighted the faucets free of charge and I received them in mint condition the next day. I requested a refund a month ago and they still have not processed the refund! They should be shut down. Completely inept company who appears to be DOING FRAUDULENT WORK, as TAKE YOUR MONEY AND DO NO PROCESS RETURNS! DO NOT DO BUSINESS WITH THESE GUYS!

Date of experience: October 15, 2020
Michigan
2 reviews
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

Good Selection
October 13, 2020

BathSelect has the best selection of bathroom fixtures. They have the nest prices of anyone that i looked at. They even have amazing delivery options available to you when you do finally figure which one is best for your bathroom.

Date of experience: October 12, 2020
Germany
2 reviews
0 helpful votes
Follow Yvette S.
Unfollow Yvette S.
Share Review
Report Review

Love it!
October 11, 2020

Love this shop! If you're looking for new or upgraded hardware for your bathroom this is the shop for you! Weather your changing one piece in your bathroom or remodeling your whole bathroom you will find many unique and elevated pieces here! Highly
Recommend!

Date of experience: October 11, 2020
Kentucky
1 review
0 helpful votes
Follow Vicki S.
Unfollow Vicki S.
Share Review
Report Review

Good place to shop
October 9, 2020

Just now
This place is so awesome to shop at. It has a variety of bathtubs and showers. It has affordable prices and goes the extra mile to help you when you want to replace your bathtub or shower. I would definitely recommend this place to buy all your bathtub needs.

Date of experience: October 8, 2020
Florida
2 reviews
0 helpful votes
Follow Debra S.
Unfollow Debra S.
Share Review
Report Review

Wonderful company! The customer service is wonderful and the products are always as described and meet my expectations 10 fold. I used them for personal items and also for gifting and every time a great experience

Date of experience: October 3, 2020
Virginia
1 review
0 helpful votes
Follow S K.
Unfollow S K.
Share Review
Report Review

Beautiful and Functional
September 29, 2020

These pieces are beautiful and a wonderful addition to my bathroom. They seem very well made. Great customer service, too.

Date of experience: September 29, 2020
GB
1 review
0 helpful votes
Follow Jade P.
Unfollow Jade P.
Share Review
Report Review

Amazing
September 29, 2020

I love bath select it's my second time to use them, I would never use no one else, I would defently recommend

Date of experience: September 28, 2020
Florida
1 review
1 helpful vote
Follow Phyllis P.
Unfollow Phyllis P.
Share Review
Report Review

Arrived broken
September 17, 2020

We ordered two shower panels without issue. When they arrive, one was completely damaged with the package opened. The panel was dented and the handle completely broken off. The packaging material seemed a little flimsy to contain a heavy shower panel. Bath select stated to send them pictures and the order number and they would review it and get back to us. We have not heard back from them. It has been over 2 weeks. It was easy to order a shower panel but seems that once they have your money it is game over.
Update: With persistence we now have a replaced shower panel. It was delivered within 2 days of promised date.

Date of experience: September 17, 2020
Florida
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

Amazing products!
September 2, 2020

BathSelect has been amazing! I have bought from them two separate times and everything was more than perfect! I would not hesitate to order from them again!

Date of experience: September 1, 2020
Florida
1 review
1 helpful vote
Follow Linda s.
Unfollow Linda s.
Share Review
Report Review

They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.

Date of experience: September 1, 2020
Georgia
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Home Renovations
August 24, 2020

I'm glad that I decided to do a bathroom renovation during this virus. This shower head is awesome I feel like I am at a spa. Also it was so easy to install. I would recommend it to anyone

Date of experience: August 24, 2020
Georgia
2 reviews
0 helpful votes
Follow Cynthia R.
Unfollow Cynthia R.
Share Review
Report Review

Beautiful Faucet
August 24, 2020

I bought this faucet to use in my laundry room utility sink. Very good quality and looks much better than the older white plastic faucet it replaced. I love the chrome version of the Fontana faucet.

Date of experience: August 24, 2020
California
1 review
0 helpful votes
Follow Jenny B.
Unfollow Jenny B.
Share Review
Report Review

Outstanding
August 20, 2020

Really great company with excellent customer service. Very knowledgeable of there product and has excellent customer service skills. Would recommend this company and brand any day.

Date of experience: August 18, 2020
Indiana
1 review
1 helpful vote
Follow kay t.
Unfollow kay t.
Share Review
Report Review

In 2017 I order BT6107DORB the shower arm missing parts. Just now installing so i am not sure if the parts missing are my fault or did not come, when i call cust service 1st got answering service told they would contact me within 24 hours. After 4 days i submitted an online email. After called them again 3 day online answering service. Still waiting.

Date of experience: August 3, 2020
New Jersey
2 reviews
10 helpful votes
Follow Alanna H.
Unfollow Alanna H.
Share Review
Report Review

This company has beautiful products and amazing prices! The customer service was absolutely excellent, they answered all of my questions and helped me find the exact things that I needed.

Date of experience: July 24, 2020

From the business

Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com


bathselect.com
Fairfax, VA, United States