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Bathselect generally enjoys a strong reputation for its high-quality bathroom fixtures, with many customers praising the luxurious design and ease of installation of their products. The customer service team is frequently noted for being responsive and helpful, contributing to a positive shopping experience. However, some customers have expressed concerns regarding service delays, particularly in delivery, and issues with order accuracy, including billing mistakes and return policies. Overall, while Bathselect is recognized for its impressive product offerings and customer support, there are areas for improvement in order fulfillment and order management.
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Bath Select offers great quality plumbing fixtures for less than competitors. They shipped fast and had quick solutions when I had a problem with an item. Great customer service. Highly recommend.
Bath Select had everything I needed when I shopping for products for my home. I'm very happy with the customer service and the products I bought for them.
This is just what I needed to help accentuate my bathroom. It really makes my bathroom look so much better! The bathroom hardware is nicely made and good quality too. Easy to set up and start using.
If you're looking for new hardware for your bathroom this is the place to go! You will find many that you can use and need to make it your own I recommend this great quality and service. Highly
Recommend for your needs.
I bought the most beautiful shower set and bathroom faucet from BathSelect. It was pretty easy to install. My husband and I installed it with little trouble. I feel like I am at a luxury hotel every time I take a bath! I would highly recommend this company!
4+ Months after I ordered a faucet for a commercial project, I have not received the faucet. They kept giving me and endless 2-3 week lead time, which was providing me false hope. I ended up ordering from another company, who overnighted the faucets free of charge and I received them in mint condition the next day. I requested a refund a month ago and they still have not processed the refund! They should be shut down. Completely inept company who appears to be DOING FRAUDULENT WORK, as TAKE YOUR MONEY AND DO NO PROCESS RETURNS! DO NOT DO BUSINESS WITH THESE GUYS!
BathSelect has the best selection of bathroom fixtures. They have the nest prices of anyone that i looked at. They even have amazing delivery options available to you when you do finally figure which one is best for your bathroom.
Love this shop! If you're looking for new or upgraded hardware for your bathroom this is the shop for you! Weather your changing one piece in your bathroom or remodeling your whole bathroom you will find many unique and elevated pieces here! Highly
Recommend!
Just now
This place is so awesome to shop at. It has a variety of bathtubs and showers. It has affordable prices and goes the extra mile to help you when you want to replace your bathtub or shower. I would definitely recommend this place to buy all your bathtub needs.
Wonderful company! The customer service is wonderful and the products are always as described and meet my expectations 10 fold. I used them for personal items and also for gifting and every time a great experience
These pieces are beautiful and a wonderful addition to my bathroom. They seem very well made. Great customer service, too.
We ordered two shower panels without issue. When they arrive, one was completely damaged with the package opened. The panel was dented and the handle completely broken off. The packaging material seemed a little flimsy to contain a heavy shower panel. Bath select stated to send them pictures and the order number and they would review it and get back to us. We have not heard back from them. It has been over 2 weeks. It was easy to order a shower panel but seems that once they have your money it is game over.
Update: With persistence we now have a replaced shower panel. It was delivered within 2 days of promised date.
BathSelect has been amazing! I have bought from them two separate times and everything was more than perfect! I would not hesitate to order from them again!
They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.
I'm glad that I decided to do a bathroom renovation during this virus. This shower head is awesome I feel like I am at a spa. Also it was so easy to install. I would recommend it to anyone
I bought this faucet to use in my laundry room utility sink. Very good quality and looks much better than the older white plastic faucet it replaced. I love the chrome version of the Fontana faucet.
Really great company with excellent customer service. Very knowledgeable of there product and has excellent customer service skills. Would recommend this company and brand any day.
In 2017 I order BT6107DORB the shower arm missing parts. Just now installing so i am not sure if the parts missing are my fault or did not come, when i call cust service 1st got answering service told they would contact me within 24 hours. After 4 days i submitted an online email. After called them again 3 day online answering service. Still waiting.
This company has beautiful products and amazing prices! The customer service was absolutely excellent, they answered all of my questions and helped me find the exact things that I needed.
Answer: We have found many selections of shower set at reasonable price. Most of their products are available in stock so if you are under tight schedule perfect site to order as there is no need to wait
Answer: SCAM COMPANY 100%. WILL NOT RETURN CALLS OR EMAILS.
Answer: An answering service answers the phone, but they cannot actually do anything to help you. Only tell you that someone will call you back, but they don't.
Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com