BookOnlineReviews 9,279

Nicholas made it very quick and painless to book my hotel room. He was able to assist me in a timely manner and ensured I had everything prepared for a comfortable stay.

Muy amable y respetuoso aclaro todas mis dudas.

I wanted to book with the hotel directly. I called the number listed for the hotel and they answered. I asked if this was the I Hotel and they said yes. I booked and was first of all overcharged. Also, I was given misleading info about the pet policy and when I got there was forced to book a second room. All around terrible experience. Will never use this service or this hotel ever again.

Carlos Enrique helped book my hotel and he was efficient and got all my information right the first time! Great experience highly recommend!

I had tried to make reservations online, but after an hour plus of processing, I called the number indicated if need help. Oscar was helpful; however, the price was $77.00+ online, but when I called he said it was $124+, which I didn't then it should have been different. But we are traveling through Nashville to go home and have enjoyed staying at LaQuintas in the past.

Stayed for hospital patient, hotel was way better than expected, has a bar with good food and entertainment, and there are several bars. Restaurants, museums, and malls within walking distance, even though we were there for a bad family experience, the hotel made the trip comfortable and enjoyable

He charged double the room

Elsa Guadalupe was super helpful and attended to our needs immediately. Especially in this special Holiday Season Christmas Eve she was able to accommodate us with a room last minute. Above and Beyond Customer Service!

Our booking agent Osvaldo was very helpful and knowledgeable. He explained the deposit and grand total. He made the experience very smooth. Thank You Osvaldo! And thank you Quilette OceanSide Resort! We are looking forward to staying with you again.

I booked a hotel room with Nancy Esmerelda on a trip to visit family before Christmas. It was a last minute booking to stop over for the night and Nancy could not have been better - the booking was quick, efficient and she was really helpful and wonderful. Our hotel stay was seamless and we were all set to book in when we arrived just twenty minutes later.

I talked to Mark on the phone very pleasant guy. Hopefully my room is available. He was very pleasant and nice thank you Marco.

I made it clear that I was booking for this night, and the booking agent confirmed that I would be able to check in right away, but the hotel wouldn't let me check in and said the reservation was for the following evening.

Humberto was very helpful. Explained cancellation policy and I received the confirmation emails and texts right away.

She took care of my complicated reservation in a very timely and professional manner unlike three other people that I spoke to while driving to St Louis

When I was asking him about the extra fees (that were 50% of the room fees), he hung up on me and charged my card. I did not give him permission to charge my card.

The lady was very good I. Explaining and finding. She took my name down and didn't butcher it like what happens in most cases. She deserves a raise. And wish more people were like her.

Marsh lied by saying she was Hampton hotel reservation. She also lied about the initial deposit of $29 which would be refunded if reservation was cancelled. All the time she was acting as hotel reservation and never mentioned that she was a travel agency

I believed I was calling the hotel number. This person lead me to believe I was speaking to a hotel representative. I didn't know this was 3rd party until I called the hotel directly. Scammers!