Car Computer ExchangeReviews 1,025

It was fine. I dont feel like all the follow up e mails wanting a review are really needed, they are annoying. If I receive your product in a timely manner, it works as it should and follow the enclosed Instructions and return my core to you, that's enough. If I have a issue I will receive out, if you fail to provide a good product or service I will not purchase your product in the future.

Coordinating of shipping and customer service was great. The website was acting up in the day of processing. I didn't realize it, but a representative called first thing the next morning and immediately notified and corrected the multiple purchases

Ordering was very easy and straight forward. Communication on order fullfilment and shipping could be better. I received serveral automated emails after the order was placed that had no relevance to the order. However, I never received a fullfilment or shipment email. If I had received these notifications, I would not have had to call and this would have been 5 stars.!

Ordered my PCM for my Grand Cherokee Laredo on Dec. 7th received it today on Dec. 17th.
Followed the instructions that came with the PCM installed in less than a One Hour.
Fixed the Problems I've been experiencing with my Jeep.

I paid extra for expedited delivery took 9 days. Order came Fed-X. Control seems to work ok. Longer time frame then I expected.

It was easy to order the PCM. Came to my door in a few days programmed for plug and play. It worked perfectly. Came with shipping label for the core return.

I ordered an ecu in late September and i got to me quickly. The customer service rep answered all my questions and was patient.

Called about problems with my PCM. They said they could replace with plug and play PCM. Sent PCM and received it in 3 days. Very fast turnaround. Installed it and it is working great as of today, 12/5/2025.

Easy to purchase- did not realize that with the purchase of my PCM that I had to remove the old PCM to provide an accurate serial number. Once I found the unit in my truck, it was not hard to remove.

I found a service for the exact part number of my TIPM on their website. I ordered the repair and sent the part to them. They e-mailed me after they received it and stated they are unable to repair this model. They did send it back to me and I am currently awaiting a refund. I think the part should be removed from the web site if the service cannot be performed.

I sent old email back right away and wish I didn't. Car is having worse issues now and will not start now and I can't change back to old ecm.

I received my part in a timely manner. It was painted black had some dust in the connectors that had to be cleaned up. When I first plugged it in Jeep acted funny for a second. All my dashlights are flashing had to turn it off and turn it back on everything. Reset, been running great since

Everything went very smooth, from talking to customer service to printing out the shipping label to the delivery of the PCM.

I need a little time to finish fixing the other problem before I install the computer it might be more than a week I'm trying to figure it out please I will send the old one back thank you

Shipping was problematic as it was delayed. If on time would have saved me $117.61 in rental car fees. Not you fault rather the carrier's

Awesome experience, great customer support and cooperation with assuring that i get the correct product i needed for my vehicle

I received my new computer and installed it. It didn't work. Spoke to your tech department, who were very friendly and accommodating, and they suggest to have the key programmed to get the computer to work. It didn't. Brought to my mechanic ant a local shop and he said it should just plug and play. Spoke to my engine specialist and he said it should plug and play as well. The old computer still works but I'm getting 6 codes when I drive it. I will return it, but I was hoping to have a new one sent out asap. That wasn't an option, so I have to purchase another one - so I can have a new one reach me quicker. You should have started a new computer for me and waited for proof of the return before you ship a new computer.