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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Texas
2 reviews
0 helpful votes
Follow Debra M.
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I am a 70 year old woman living in central Texas. I have purchased two products from City Beauty and am getting such marvelous results that I will only purchase City Beauty products from here on out. After the great results I had with the Body Balm, I had no reservations in purchasing their Uplift Firming Serum. I feel so much better about myself now! I can now say that I am enjoying life to the fullest!

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Very nice cream
July 7, 2021

Just started using the InvisiCrepe Body Balm over the past 2 weeks. The crepey appearance improves immediately with application. The effect lasts to a lesser degree as the day goes on but I have noticed a slight improvement in the texture of my skin over the past 2 weeks. I am excited to see if the improvement continues.

Date of experience: July 7, 2021
GB
1 review
1 helpful vote
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This balm has the most beautiful silky texture. It just melts into the skin and stays all day. The best body cream I have ever found and am beginning to see the effect it is having on my skin in just two weeks.

Date of experience: July 5, 2021
Massachusetts
2 reviews
1 helpful vote
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I had crepey skin above my knees on my thighs. After applying InvisiCrepe Body Balm for 2 weeks, the crepey skin is gone. I couldn't be happier!

Date of experience: July 4, 2021
Peru
1 review
0 helpful votes
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Invisicrepe
July 4, 2021

I have been using the cream less than a month, and I have already seen some change on my skin, specially on my arms.

Date of experience: July 4, 2021
GB
1 review
1 helpful vote
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It really works!
July 2, 2021

I am 74 years old, and I have crepey skin on my arms and legs. I was thinking of getting laser to shrink the skin, but tried the body balm with a few misgivings. However, I was totally wrong as my skin looks and feels 20 years younger. Amazing product. Well done City Beauty.

Date of experience: July 2, 2021
Washington
1 review
0 helpful votes
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InvisiCrepe Body Balm is very absorbent. I've not seen any less Crepe Skin yet but I intend to stick with it.

Date of experience: July 1, 2021
Texas
1 review
0 helpful votes
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Seeing results!
July 1, 2021

I've used the Invisaicrepe for a week and can really see a vast improvement. It must be used daily and I'm excited to see if it continues to improve the arms appearance. I already feel better about wearing sleeveless tank tops, so for that, thank you City Beauty.

Date of experience: July 1, 2021
Georgia
1 review
0 helpful votes
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Body balm
June 30, 2021

I have dry skin and It really is better than moisturizers and makes my skin feels so soft! Toss those other moisturizers out!

Date of experience: June 30, 2021
California
2 reviews
0 helpful votes
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Crepe skin balm
June 29, 2021

I have been using this for about a month or so. Skin looks better... but still crepe look. I am hoping it get better in time.

Date of experience: June 29, 2021
Canada
1 review
1 helpful vote
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Their products contain quality ingredients and are tested in their lab; The high quality of ingredients and the scientific research and quality testing make their products very effective; There is a 60-day guarantee or your money back warranty; I got my first product recently; Invisicrepe Body Balm and I was amazed at how well it worked with my first application; The product feels lovely and actually works as advertised; I was so pleased that I decided to make them my #1 Beauty Product Supplier for all my Beauty Needs!

Date of experience: June 29, 2021
Florida
1 review
0 helpful votes
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Body balm
June 27, 2021

Liked the feel of the creme the minute I put it on. After only a few days I noticed less wrinkles on my arms and legs. After a month my skin continues to improve

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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I have only been using this for two weeks and I do believe it is actually making a difference in the appearance of my skin. After I ordered, it arrived in a timely manner. I was surprised that the containers were larger than I expected, which was nice! I put it on every day. The instructions were clear. The communication with the company was great and no problem. I ordered two of the InvisiCrepe Body Balm and hope that when I am done these two I can be sure it is helping my skin before I order more. I put it on my neck and legs. It feels very hydrating and my skin feels so smooth and seems to last all day. Even after a dip in the pool! Sorry, I don't have any photos.

Date of experience: June 26, 2021
Arizona
1 review
2 helpful votes
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Strong fragrance
June 26, 2021

I ordered their invsicrepe balm and the fragrance was so strong I couldn't use it. They are making me pay the postage to send it back! I won't be ordering from them again!

Date of experience: June 26, 2021
Colorado
1 review
0 helpful votes
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Wonderful
June 26, 2021

Excellent skin care cream. Love the product. I am 68 and this cream has brought back short sleeves in my wardrobe.

Date of experience: June 26, 2021
Arizona
2 reviews
0 helpful votes
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Great moisturizer
June 23, 2021

Although I cannot give this a 5 stars because I still have crepey skin, I must say it helps make your skin look much better. Considering I am 68 years old and was not expecting a miracle, the first time I applied the balm it was an immediate change in the look of my skin. I no longer have the white dry lines all over my knees and legs. The balm is not oily and feels really good on your skin. You can see that the balm appears to go deeper into your skin. I love the balm…. Just don't love my (now much softer) crepey skin.

Date of experience: June 23, 2021
District of Columbia
1 review
1 helpful vote
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I am still using my first purchase of the line filler and am very impressed. It seems to tighten my whole face. It has only been a couple of weeks but the deep lines around my lips will take some time. Every day it looks better. I made another order today. Also ordered the ultra firming dry oil for my neck hope it works as well.

Date of experience: June 21, 2021
New Mexico
1 review
0 helpful votes
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Awesome Results
June 20, 2021

This cream is amazing. I am enjoying how my skin is responding. I will continue to use and loving the results.

Date of experience: June 19, 2021
Australia
1 review
11 helpful votes
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I ordered an item, decided next day I didn't believe it would work, decided to CANCEL, VERONICA LIED,& SAID IT HAD ALREADY SHIPPED, when in actual FACT, an email from them said it was being packaged, & would ship in 48 hrs.
FRAUDULENTLY, FOR MY MONEY, MAILED, after I had CANCELLED.
TOO MANY FRAUDS OUT THERE! THIEVES IN FACT!
I DEMAND MY MONEY BACK!

Date of experience: June 16, 2021
GB
1 review
2 helpful votes
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Silky skin
June 14, 2021

I just started to use this product and have noticed how silky my skin feels afterwards, I also have the face sculpture cream and love the lifting affect it gives I would recommend these products

Date of experience: June 14, 2021