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Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 7th among Home Decor sites.
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Covers&all was great to work with. They understood what I needed and easy to communicate with in answering my questions of what kind of cover works best with our table.
Ordered according to dimensions on website. Paid Oct. After about 10 emails and phone calls, cover arrived and it's too big and Dimensions given didn't seem to matter as cover is oversized. Last 6 covers = great experience. This time=not so much.
Hi Clayton, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
My Covers and All custom cover is well constructed, accurately put together and fits perfectly. I appreciated receiving drawings of the cover before they fabricated it. Excellent service.
Hey Justin! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Some initial issues with the website and processing of the payment but after that the communication was excellent and the final product is a great fit. The material appears to be durable and I am very pleased with the product.
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found the site difficult to navigate. I ended up with multiple items in my cart and then had difficulty paying. Your customer support representative was not friendly. I would like to hold further judgement (recommendations) until I receive the product.
Good quality products. Air bags work great under great quality furniture cover. Umbrella covers have been really good as well
Hey Dianne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased this to keep the snow & rain off my deck as I BBQ & Smoke meat all year round. Initially there was a misunderstanding regarding D-rings which was quickly resolved to my satisfaction. I will deal with this company in the future
Hey Jim! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have a fire table that is not typical, Covers & All worked the design using a picture of my table until we had something that worked perfectly.
Thank you, Michele, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
These were the 4th and 5th covers that I have ordered from Covers & All. Each one has been very well constructed, after careful consultation between the designer and me. I am very happy with the products. My 2nd cover was a custom Big Green Egg and table cover. After 4 years, it is still in perfect condition and protecting well. The short time between order and delivery is amazing. Very highly recommend!
Hey Sandra! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have a sofa and 2 chairs covered with the waterproof covers that are just about a year old. Over the summer water did leak through onto my cushions causing some mold and water marks. I contacted covers and all with photos of the damage and the covers were replaced immediately. Unfortunately it is now winter and everything has been put in storage so I won't be able to test the replacements until spring. I am most pleased with the courteous and speedy response. Fingers crossed this set will do its job.
Hey Neil! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
La toile est parfaitement ajuster et la toile est très solide et même plus que je pensais
Hey Alain! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've, pleasant experience, Product arrived on time as requested,. Very pleased with the way my instructions were followed, would've preferred to deal with design team personally
Hey Wallyl! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good service, excellent cover. Found the measurement instructions a bit confusing - length, width opposite to what seemed natural, but triple checked. We get some harsh weather during the winter so we are hoping the cover stands up. So far so good.
Hey Wendy! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They are a third of the price of at least two orher places that I priced, and much easier to deal with. Responded right away. Will definitely use them again if I have a need for anything else. Thank you
Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Des changements étaient nécessaires après la commande. On a bien pris compte de ma demande qui a été traitée rapidement et efficacement.
Hey Fortier! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Previous order for more complicated shape was with some non-critical issues. Provided upon request kid of Drawing wasn't analyzed correctly at first trying, and few more clarifications, notices and so on was required for proceeding.
Hey Alex! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The ordering site is easy to understand and I was very impressed to have a representative contact me after I had placed the order, to doublecheck on the measurements before the production could begin
Hey Deborah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent quality, delivered before estimated date, second purchase from this company. One note ~ the draw strings at]the corners are difficult to cinch but, otherwise perfect. Will purchase again.
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was able to get exactly the shape and size we needed to protect our patio furniture. The chat bot was super helpful.
Hi Joanne, Thank you for your wonderful feedback! We’re delighted to hear that you were able to customize the perfect cover for your patio furniture and that our chat support was helpful throughout the process. Your satisfaction is our priority, and we truly appreciate you taking the time to share your positive experience.
I ordered some tarps and we thought they were made in Canada as their website does not state that they are made in INDIA. When placing the order, we saw that we were able to pay for an expedite fee which would have them here on Monday October 13. After placing my order and getting the confirmation email with the ETA on it, I had noticed it said that our products would arrive on the 16th of October. I emailed customer support and they showed me some other expedite fees I could pay to have my order on time. I paid another $32 for the expedite fee. Later on in the week I saw that the ETA had not changed from the 16th yet, despite paying the extra money. I contacted customer support again and I was told that the last customer support person who had given me the expedite options was wrong and that they were not able to meet the dates I need. I requested a refund for the expedite fees and they told me I would get an email confirming the refund. I never got that email or the refund. I had messaged them to tell them this and I was ignored.
Hi Lizzy, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The production of the covers wasn't commenced until Covers&all and I were in complete agreement on the measurements. They double-checked everything prior to making the covers. The covers arrived here in Canada very quickly, and were perfect.
Hey Michael! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey William! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!