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Custom Offsets Reviews Summary
Custom Offsets has a rating of 3.5 stars from 462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Offsets most frequently mention customer service, wheels tires and fast delivery. Custom Offsets ranks 8th among Tires sites.
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Sent me the wrong parts to my lift kit(control arms) had to buy new ones from the shop. Cost me an extra $400
My wheels came within 5 business days, the delivery system worked around with my schedule and no damage to the wheels or tires. Couldn't be more happy.
Thanks for the feedback, Anthony!
Thanks for the feedback, Mike!
Wheel offsets would be nice to filter additionally by a range since there's 40 options.
Also I don't recall hub spacers being an option, really should be for hub centric setups.
Thanks for the feedback, Andrew! We appreciate it!
Wheel offsets would be nice to filter additionally by a range since there's 40 options.
Best aftermarket store I found on the web that had what I needed when it mattered. I'm enjoying my new rims and they are sick AF
Thanks for the feedback, Walter!
I ordered wheels and tires and an ICON suspension kit. Wheels and tires came in. (one set of wheel weights fell off one of the rims - so Im gonna have to get that re-balanced) Suspension system from ICON is WAY behind and I knew that coming in. So all in all, Im happy with my wheels and just waiting on the suspension. CO has nothing to do with ICON so Im not blaming anyone. Every suspension mfg. Has back order problems thanks to our current POS in the whitehouse... Lets go Kid Sniffer. (Brandon)
Thanks for the feedback, Null! We appreciate it!
Quick delivery! East buying experience. Recommend 100%
We're happy to hear that, Bill! Thanks for the support!
Alright experience besides tires on reverse and one rim was chipped and scratched couldn't tell until I unpacked every tire last one had the damage and it's my spare
Ian - we are extremely sorry your tires were not mounted correctly, and for the slight damage issues you had to deal with on your wheels. We want to make sure we're doing everything we can to resolve this, so please reach out to our customer service team and they'll work with you to get these matters addressed. Thanks!
Excellent site and customer service over phone. Friendly, upbeat, hand answers and good advice.
Thanks for the feedback, Ron!
She is amazing and went over and above taking care of me and my son.
She is a keeper. Tough to find people like that today!
Thanks for the feedback, David!
The lug nuts that were sent with the rims did not fit and it had me scrambling all over town for ones that did. I'm still trying to find out how to send the wrong ones back. Please contact me.
3 stars now
4-5 if they help me with the return items.
Kevin - We apologize you were sent lug nuts that would not fit your wheels. Please reach out to our customer service team via email or phone, and they can help get those returned. Thanks!
Wheels showed up on time. Custom offset is the place to go for wheels, you can see what many different wheels look like on your particular vehicle.
Thanks for the feedback, Cody! We appreciate it!
Looks and functions as should. Honestly didn't want to put the spacers on the truck cause the machining looked so good!
We're happy to hear that, Christopher! Thanks for the feedback!
Thanks for the feedback, Doug!
Custom Offsets is an outstanding company. They go above and beyond to make sure their customers are well taken care of!
Thanks for the feedback, David! We appreciate it!
Good service on time delivery no problems at all. Very satisfied and will be doing farther business in the near future
Thanks for the feedback, Bruce!
Easy and quick response times. Best customer service.
Thanks for the feedback, Theresa!
Product quality is excellent
6-8 weeks was almost 9 but other than that all good
Thanks for the feedback, Keaton!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Calvin - we are extremely sorry you received incorrect parts for your lift kit and understand why that would be frustrating. If you haven't already, please reach out to our customer service team and a member of our team will work with you to get those issues you referenced resolved. Thanks!