Distinctive GemReviews 171

I just purchased a ring from the company (stone and setting individually plus assembly), and could not be happier with the end product. Jonathan and Vicki pay massive attention to the details and ask specific questions to make sure that every aspect of the ring is exactly as you want it to be, and the end result is truly stunning. If you're anything like me and my fiance then you will be absolutely thrilled with the end result, and the prices are beyond reasonable especially for the quality of the end product. Definitely make these people your first stop if you are shopping for quality jewelry and engagement rings!

Jon and his team are *wonderful*. I sent a picture of a ring I had fallen in love with to show Jon what kind of cut I had wanted and he nailed it! It is such a beautiful and perfectly cut diamond and the customer service was amazing. The communication was great and made me feel like a treasured customer, not just another name to get money out of. The setting is beautiful as well and really compliments the stone, the prongs are perfectly aligned to the facets and flush so there's no snagging. I won't hesitate to be a return customer for any future diamond needs-I don't think anyone else can do it better!

So, from the start, my fiancée and I were against buying from the "big box" retail stores at the mall. I came across Distinctive Gem and their work through a Reddit recommendation. I decided on a lab grown diamond and the hearts and arrows cushion cut just stood out to both of us. Long story short, I reached out to Jonathan and he made the process so easy and was there to answer any questions I might have. I was hesitant to buy a stone/ring sight unseen (I saw images, but not in person), but the process was so simple and I was not let down once I had the end result in my hand. Excellent work and am definitely returning to purchase the matching wedding band!

Distinctive Gem is the best place to buy diamonds period. Jonathan was so nice and patient with me. I ordered a ring and less than a week later he got it made for me, and right in time for Christmas Eve! I couldn't have asked for a better experience, he really does make miracles happen. I can't thank him and everyone else at Distinctive Gem enough. The Hearts and Arrows Cushion Cut is gorgeous. My fiancée loved it! Do yourself a favor and buy from them, you won't regret it!

I've long wanted an AVC, going on a decade. I've been watching Jon's videos for years and I was so beyond happy when he started cutting lab diamonds. I could afford an AVC! Start to finish the experience was excellent, Jon and Vicki were responsive and friendly and the diamond - gorgeous. Just like I knew it would be. Buying with Jon takes a lot of the worry out of buying a diamond online. His proprietary cuts are designed for optimal performance and I knew I would get a well cut stone, and I did.

Jon was an absolute pleasure to work with. He is very knowledgeable and informative when it comes to diamonds and will will create personal videos to showcase the particular diamonds you would like to see in different lighting and will explain every detail of the diamond. On top of being informative, he is very helpful when discussing settings and ideas you would like to implement on your setting. He made an amazing ring for me and my soon to be fiance and I could not be more pleased. His wife, Vicki was also very helpful with any all questions regarding packaging, shipping, the diamond box and helping in whatever issues that may occur throughout the process. I recommend Jon and his wife Vicki 100%.