EaseMyTripReviews 567

Very very unhappy with this company I've purchased tickets to Bangkok and it was in pending status for many hours, after I called them, they wanted more money to be able to send the confirmed tickets across to me and I stated I don't want to send any more money, they then offered me different price and tried to haggle. I rejected this I'm so upset and unhappy with this. Withholding tickets and extorting more money from customers, I want a full refund I doubt I'll get it! It was 40 pounds cheaper on Google than the other airline third party companys but ends up being alot more once they take your money and extort you for more!

Please could you tell me why you haven't supplied all the data that you have on my file after booking with you. This is been requested several times and still you will not forward the information that is required to complain about the wrong ticket you booked and the ticket that you without notification so when I arrived at the airport I didn't have a ticket. You are always very good at increasing the price after the ticket was booked. This is what you did to me. You totally ruined my honeymoon due to the stress of your lies and failure. You always say that it will be solved in 10 minutes to three hours. You know for well that you've got no intention of rectifying these problems. Again I request all the information held on me. If I was a customer I would use A reputable company with good customer service who don't cheat and lie. Everybody is giving poor reviews have the same complaints. Use at your own peril.

Worst scam! Avoid!
Paid for my flight at the price advertised on the web search to be contacted 4 days later that I had to pay an extra £193 × 2 due to the fact that the airline changed the price of the flight. I have called the customer service number only to be told that they would not talk to me over the phone with the pretext of the connection being poor which is absolutely not the case. They contacted me on WhatsApp and began negotiating the amount of the extra fee that they insisted me to pay which I refused and asked for the cancellation of my booking. Thieves that are out to make money on the back of customers that look for a brief break by booking a holiday which now is ruined. I have taken this issue with my bank and hope for the best. Never trust third party agencies as their only interest is to delve into people's pockets. DO YOUR RESEARCH!

As written below
They advertise a low booking cost then raise the price after 3 days and attempt to refuse a refund. Booking reference EMTUK*******

💢💢💢Don't Use! 💢💢💢💢💢💢 THEIR ANSWER. Now they say that they want to help by calling an Indian number, they cut me off after 20 minutes of waiting.
They have details. Call me. Booking number EMTUK*******
Read before you book.
You book then they ring you back after taking payment and ask for more money. If you don't pay the will just cancel and keep your money. So beware. If they promise something they will not do it and say that person has been sacked. Still will not refund. Meg Robin Rushing Pawan Shane Ronny have all promised and lied constantly. When you ask for them the simply say that they are unavailable or the agent cuts off or you get cut off when they say that they are going to connect you. When we booked we were promised that the name and passport number would easily be changed in the married name free of charge. When we forwarded the information to them by WhatsApp and email. They promised everything deliver nothing. Three weeks of daily calls several per day. They Rob you. Blackmail you. You Have Been warned💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢 Date of experience: 13 March 2025 Reply from EaseMyTrip 9 May 2025
Dear David, We are eager to assist you and kindly request you to share your contact number and booking details via direct message, so we can address your concern at the earliest. For immediate assistance, you may also reach us at +91 ******* *******.

Never book ticket through ease my trip. If anything happens flight cancelled or anything, then you are on your own. They will not refund your amount. They will not even try their bit.

Modern scammers absolutely a scammer the worst people ever you booked the flight they ask from your mum money every day and that two days or three days before flight they threaten you with a cancellation

Mental Harassment after Demise of my mother
Re: Bank Refund Transfer Rejection For Booking ID - EMT******* Dear Poonam Ma'am,
Good day, Following up on our telecom a while ago, please find below the account details & cancelled cheque as requested. Beneficiary Name: HARDEEP BAJWA
Account No: **************
Account Type: Saving
HDFC Bank Ltd
SCO 117-118
Sector 43-B
Chandigarh- *******
RTGS / NEFT IFSC: HDFC******* It goes without saying that once I am done with my transaction / having secured my refund, I will be deactivating my "EASE MY TRIP" account. Your company's name should at any cost not be "EASE MY TRIP" as you guys have only made things worst & last few months have been nothing but frustrating. I / we have been subjected to endless harassment and that too after the untimely demise of a family member, my mother Late Mrs. Hardeep Bajwa on 08th December 2024. Dealing with your company and the following representatives: 1) Simran Gusain
2) Megha Singh
3) Shivam Singh
4) Sunidhi EMT
5) Muskan M & various others with whom I had to deal with during the numerous calls that I made whereby every time I had to explain each and every thing repeatedly and made to wait for countless hours listening to your stupid promotional messages or musical ringtones. Not having one person nominated to look after the case have only made things worst for a customer like me and the best is you guys asking for a feedback every time! How dare you guys have the audacity to even ask for a feedback where most of you are to me simply on a company's pay roll & doing nothing short of a $#*!ty service. I have nothing but only curse, bad wishes and may you all "burn in hell" for the way you have dealt with me that too after a personal loss. Dealing with your company & above representatives have been nothing short of "HELL" of an experience" whereby the subject case has been handled totally unprofessionally. I have on my part learned my lesson & have already started booking my flights directly with the carrier be it Air India or Emirates etc. I have pledged not to ever book flights or any other services from your company and for that matter with any such company as all this has left a very bad taste for me. You guys are only effective till the time everything is ok and things remain as per schedule. God forbid if one has had a misfortune or a mishap / altercation in the booking made through your company, you are hell bent upon making your customer run from pillar to post and take your own sweet time in dealing with cases. While paying for the ticket, the total amount was debited in one go from this very same account and there were no hiccups during the transaction. Now I am made to understand that there is some issue as the cheque that has been deposited for refund is not "legit"… really? Will you for once please stop playing games and get on with the act of refunding the money. For a paltry sum of thirty two odd thousand rupees, you guys are only sucking my blood! Please have a heart & let go! For once, I appeal you to facilitate my refund and spare me of this CURSE of dealing with you all. Kindly do the needful and I swear on God thereafter I have nothing to do with you or your company. Attaching various documents as requested. You will never have my regards! Capt. Mankaran Singh Bajwa
WhatsApp: *******550
Current Mobile No: **************
Date of experience: March 16,2025

Do not permit reschedule or cancellation through site. Even after submitting correct otp multiple times, it doesn't permit manage booking. The airline site says do it through agent. Both doesn't work. Cheating people by selling refundable ticket with additional charge

I recently made a hotel booking whose terms and conditions stated that cancellation would have been free up to 3 days before arrival and nowhere was written that reservation was prepaid. Nevertheless, without informing me and without writing it anywhere during the booking process, they immediately charged my credit card and of course I received the charge in my currency, Euros. I then cancelled a few days later, within the deadline, but was not refunded the entire amount I was charged because they do charge and refund in Indian rupees and make you lose money in the conversion to a different currency. I strongly suggest not to book with them.

Misguiding and misleading statements on your webpage. You love to fool your loyal customers and this was never expected from EMT. Is this a new method of earning money?

I booked a ticket and the money got deducted. The ticket was not booked and they said it would be refunded in 24 hours. After 5 days of waiting, I emailed them and they asked me for the transaction details. After that, there was no response. After a few days, I called their customer care and they said they had escalated the case and the refund would be there in 24 hours. Again after a few days of waiting, there was no sign of refund. When I called them again they said that there was an issue with the airlines and would be issued in 24 hours. They said if I did not get the money back, keep calling every 24 hours. I wrote a review in Google Playstore and suddenly they found a solution and sent a mail that the refund was initiated. They called me and I was not available so they started calling all my relatives for whom I booked the tickets earlier and told them to ask me to take down the bad review. There is no data privacy in this company. They have done this earlier also with me and called my family members to ask me to take down the review and replace it with good ones. They do not want to improve their service but just ask for good reviews. I now have an impression that probably most of their reviews are bought and fake ones. It was an eye-opener for me when I came to this kind of forum and found repetitive complaints from their other customers.

I am writing to express my deep frustration and disappointment with the service I've received. Despite repeatedly calling and requesting a room upgrade, nothing has been done. What's even more upsetting is that I was told by your team that an upgrade wasn't possible, which is untrue according to the hotel itself.

The constant delays and misleading information have caused significant inconvenience. I expect better transparency and responsiveness, and this experience has been extremely disappointing.

Very bad very bad very bad very bad very never buy from. This website they will take money from you and they will tell we did not received that's why

We had booked a hotel in Aurangabad (Maharashtra) through your company's mobile app. It was clearly visible on the app that the booking was for one night, after which we okayed the booking, but after making the payment, you informed us that the hotel was booked only for a few hours, which shows that we have been cheated. When we later enquired at customer care, we were not helped. We are very hurt by this and will not make any booking through you in future and will also share our feedback on Google.
EaseMyTrip app gives wrong guidance and makes fake bookings. This app should not be downloaded.

ROBBERS! FRAUDS! They steal customer information fro MakeMyTrip.com and keep spamming left-right-center over Whatsapp. You block one number and then you receive from another. Wonder where they get our personal numbers from! I've never registered or used their service and NEVER WILL given the annoying spamming they do!

Have been using MakeMyTrip for over 10 years now and they have NOT ONCE spammed me, total respect to them for this and only gives me more confidence in using them for all my future transactions without a worry of being spammed with irritating discount or other related offers, which I have never been interested in to begin with.

I'm not sure if this flooding of such marketing offers over people's mobiles really helps them as for myself, I blacklist such spammers and make sure I do not use their services even if they are the last ones left on earth.

EASEMYTRIP.com & EASEMYTRIP.co.uk are fraudsters. They takes your money by advertising cheap tickets on their website, but won't issue a ticket for 3 days, then will send you an email with an excuse that the booking has been rejected by the airline. But won't issue a refund for 10 days and will use your money for free.
UK staff is the worst, especially Jyoti Rawat. She only replies once in 3 days and doesn't reply when you ask for a proof of refund.

No customer service support for holiday bookings. Agents are very irresponsible. I booked a holiday package and when I reached at mentioned hotel it was not booked. Even the other hotel they booked was the worst hotel they have provided. Customer care no. Doesn't works. No feedback and complaint process. You gets response from bots. Never book holidays feom easemytrip.

They're poor agency not refund the booking i will complain to Dubai policy They're poor agency not refund the booking i will complain to Dubai

Worst company ever
It's the worst company ever. I booked a flight for 635 pounds, and the next day, I was told that it would be an additional 649 pounds to confirm. I reluctantly paid, went to check in, and they canceled the booking. I explained to British airways what happened, they rebooked for same flight next day, scam travel agency vindictively contacted British airways and got that cancelled too. They won't answer their phone or emails. Filing fraud claims with my bank and I will win. British Airways weren't helpful at all as they said there was nothing they could do about the company canceling my flights. I will never return to England because of this experience of trying to get home and paying an extra $5000 to get home.

Your follow up about the regret this caused is lies, this was done with purpose, vindictiveness, and out greed.

I called *******043 at least 30 times just to be told I was next caller in queue to be hung up on every single time. The main person who did this to me specifically is:

Brandon
Senior Travel Sales Consultant – UK Operations
Tel: +44 3300 *******
Easy Trip Planners Ltd.
Registered Office – 309 HOE STREET, LONDON, ENGLAND,

Here is a quote from one of his emails:
"You have already paid £635, You are making the payment for the difference of £648 to Confirm it."

Further, I have a full chat transcript from British Airways stating that the "Travel Agent" canceled both the flight arrangements made on 3/17/2024 and the ones made directly by me to British Airways on 3/18/2024. This had nothing to do with them; it was just interference in my travel plans to further trouble me. You will hear from multiple banks and organizations about this once I return home. This is not over.

The positive reviews are also planted. "Jyoti Rawat" is an employee of the company as evidenced as part of some emails chains with them. Do not believe the positive reviews, they are planted by the company. This company WILL SCAM YOU.