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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I have used this site several time to purchase used books. I have always found excellent deals and saved myself a lot of money through this process
This a good workbook that was recommended by my child's teacher for Spanish 2. I am happy with the purchase. The book was new and delivered fast enough.
The textbook was the one I ordered and it arrived quickly. Returning the previous rental book was a simple matter of printing the packing slip and shipping label then taking it to the UPS store.
McGraw-Hill link to ecampus.com worked smoothly.
Ordered the book we needed and then was sent a label to ship it back when it was time. Just keep the box your book came in for easy returns. Works great... better than buying!
I was sent a new subscriber coupon code for 5% off my first book rental and the checkout would not take the code.
I was searching for a particular book for weeks and it was unavailable everywhere I looked. I found multiple copies here at a great price. Thanks!
The prices are always cheaper than most medias and I love getting the email reminder with the link for my rentals when they are almost due. Very organized and easy to navigate.
Ecampus has been a reliable company for me, so I have been a reliable customer! Your "coupon" of five dollars off always feels like a slap in the face. Like, once I got a thank you card with a five dollar target gift card. This feels the same. Almost, but not quite, worse than nothing.
I am unable to obtain a return label I have emailed requesting a return label and gone online with no success
Please email me a return label for the book understanding intercultural communication third edition by Stella Ting Toomey and Leeva C hung to *******@yahoo.com
To return your eCampus.com rental:
1. Sign in to your My Account.
2. Select Manage My Rentals/Returns.
3. Select Return My Rental for Free.
4. Select only the books you packaged in the box, then click Print Label & Complete Return.
5. Print your prepaid UPS shipping label and packing slip and drop your rental return off at any UPS location. DO NOT drop this package off at the post office.
I was skeptical my first semester with renting but this company has been nothing but helpful. Super easy to rent and return. 100% recommend- have been renting with this company for a year now and would recommend to anyone in school- much cheaper to rent than purchase through school and even amazon.
I had tried to order these books through a service based in England, but had to cancel my order because they could not obtain them. Using E campus, however, was as smooth as silk with a timely arrival and the books an excellent condition. Would definitely use them again.
So far it has been seamless and the pleasure. The final rating, however, will await receipt of the books in a timely manner and as described.
It was very easy to order and receive my book, but returning it has proved difficult, the email is unresponsive and the link i was sent is broken, making it unreasonably hard to return my book
To return your eCampus.com rental:
1. Sign in to your My Account.
2. Select Manage My Rentals/Returns.
3. Select Return My Rental for Free.
4. Select only the books you packaged in the box, then click Print Label & Complete Return.
5. Print your prepaid UPS shipping label and packing slip and drop your rental return off at any UPS location. DO NOT drop this package off at the post office.
I got refunded a order and it was hard to deal with
We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regards to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!
I have a college crefit card and have been having a hard time trying to get it to go through your website for some reason
I didn't want the book after ordering it because I found out my local library had it. After I cancelled my book order, it still arrived.
The renting process was easy to navigate.
I love that thisis an option- it wasn't my 1st time around in th e early 2000's. So much more economical! They came packaged well and returning was no fuss. This is now my 2nd semester ustilizing this service.
I have ordered using my same saved Paypal information. But twice now eCampus has "declined my order due to irregularities in payment information". What? No one will tell me what these supposed "irregularities" are! I have ordered in the past just fine, nothing is irregular. Sheesh. At least tell me what the problem is so that I can address it, okay?
The interface between your payment website and Venmo is incredibly difficult to manage. When you attempt to navigate to Venmo wipes out your order and you must completely login a new and start your order from scratch. Very frustrating.
I want to share positive feedback about my recent textbook order. The website was easy to use, the ordering steps were clear, and the book arrived earlier than expected. I appreciated the email updates throughout the process, which helped me stay informed. Overall, it was a smooth and stress-free experience.
I found everything I needed and cheaper than the school bookstore, it helps me save some money
CJ Raber had offered to individually source my previous order and coincidentally BCC's Book Representative contacted her the same time I was on the phone with her and told her not to send me my books! I don't believe it was a coincidence either while suffering from way too many coincidences like this one while attending Berkshire Community College.
I had to reorder 5 different books because the site cancelled the order out of nowhere due to a "billing information error" and you were unable to confirm my billing address. This was bananas to me because the other two separate orders I had placed after the first one were processed and shipped successfully AND were made after the first order and both orders had IDENTICAL information entered and the same card was used. Additionally, 2 of the books from the large order were, in fact, purchased and shipped successfully so I guess the billing information was okay for some of the books but not others even though it was all one lump order with the one set of correct billing information entered. I attempted to notify the site about this issue and they never responded, but unfortunately the selection available here is necessary since finding physical copies of a variety of poetry collections is just not really available elsewhere, and the prices are very reasonable.
We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regard to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!
This was helpful finding some books I wasn't able to locate at Powell's Books.
While the website said book wouldn't be available for 24hrs, it is a bit misleading because you can flip through the book once downloaded. Then I came back to it a few hours later and it wasn't available.
If you need any assistance with your order, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for being a valued customer! -eCampus
If I receive the book now it'd be great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being a valued customer! -eCampus