business logo of FlightNetwork

FlightNetworkReviews 3,053

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
How would you rate FlightNetwork?
grey star
grey star
grey star
grey star
grey star

FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Holly M.
Unfollow Holly M.
Share Review
Report Review

Surprise pricing
November 24, 2025

Overall the search and booking was good. I appreciate all fees were reflected up front. However, I was NOT happy to go through the entire booking and in the space of 10 minutes the price had gone ups $160? Not happy with that.

Date of experience: November 14, 2025
New Hampshire
1 review
0 helpful votes
Follow JACQUELINE C.
Unfollow JACQUELINE C.
Share Review
Report Review

Tricked into this website
November 22, 2025

I thought i was booking directly on Aegean airline and paids for a flex ticket with a seat assignment. Moments later I realized my mistake. No seat is assigned, and when I go on the Aegean website, it says my itinerary is not available anymore. What the heck? I tried to cancel within minuted but I would be charged a $45 cancellation fee.

Date of experience: November 12, 2025
Maine
1 review
0 helpful votes
Follow Carson I.
Unfollow Carson I.
Share Review
Report Review

Your payment site offered me an upcharge for a window seat or an aisle seat on my Cape Air flight. The problem is every seat on every Cape Air plane is a window seat and an aisle seat. This upcharge is dishonest and unfair to everyone who doesn't know this.

Date of experience: November 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow Phyliss G.
Unfollow Phyliss G.
Share Review
Report Review

I wanted to apply my SAGA Points to this trip, which I was told by an Icelandair Agent that I would be able to and $$$ would be deducted from my flight. There was no place on the form to do this. Can you assist/

Date of experience: November 11, 2025
Connecticut
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

It is very easy to book the flight and it was a quick confirmation of the flight even with my credit card verifying the purchase first.

Date of experience: November 11, 2025
California
1 review
0 helpful votes
Follow Evaldo J.
Unfollow Evaldo J.
Share Review
Report Review

Too many questions small charges for flights delays, SMS updates, premium services, luggage safety, etc, all these questions seem to indicate a lot of issues with your flights and luggages. It took a long time to read all of the details and in the end, it made me more concerned about your services.

Date of experience: November 10, 2025
Georgia
1 review
0 helpful votes
Follow Kristen B.
Unfollow Kristen B.
Share Review
Report Review

This company is a JOKE
November 20, 2025

They OUTRAGEOUSLY overcharge you to give you awful customer service. You're basically paying $100 / ticket upcharge for them to go to the airline website and "book" you random seats on a flight. Even if you're booking a flight that would allow you seat selection if you booked on the airline, you don't get that through this website. Any changes that you want to make have to be made through the airline website and they use some fake email address so good luck looking it up without waiting for over an hour on this SCAM customer service line to get the confirmation number. Use them if you want to pay a significant upcharge for a huge headache.

Date of experience: November 10, 2025
Alabama
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

Difficult booking system for a first timer. I think you need to clarify on
advertised pricing that the price does NOT include a seat.

Date of experience: November 10, 2025
Colorado
1 review
0 helpful votes
Follow Gary A.
Unfollow Gary A.
Share Review
Report Review

Not so good.
November 20, 2025

This is not a user friendly site. I guess it will take daily practice.

Date of experience: November 10, 2025
California
1 review
0 helpful votes
Follow Marcus Q.
Unfollow Marcus Q.
Share Review
Report Review

You added a $75 charge at the end when I attempted to pay. This is a misrepresentation of the original advertised listed price. This is false advertising. This made me feel like your site had taken advantage of me. Will not shop with you again.

Date of experience: November 9, 2025
Brazil
1 review
0 helpful votes
Follow Jane F.
Unfollow Jane F.
Share Review
Report Review

Simplesmente incrivel
November 19, 2025

Foi um experiencia tranquila e de sucesso.
O que faz diferença em nossas vidas é ter esse acesso e esta facilidade em obter passagens, sem dor de cabeça tampouco precos exorbitantly. Muito feliz. Obrigada.

Date of experience: November 9, 2025
Wisconsin
1 review
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Too many a la carte options
November 18, 2025

Too many a la carte options. No option to put in KTN. Got kicked out several times so now I am unable to sit with my friends who were also booking.

Date of experience: November 8, 2025
Washington
1 review
0 helpful votes
Follow Melani O.
Unfollow Melani O.
Share Review
Report Review

The website pretended to be the actual airline, which has a 100% refund within 24 hours of booking policy. Whern I relaized I'd purchased through a third party I tried to cancel but was told I'd lose ~$50. What a scam.

Date of experience: November 8, 2025
California
1 review
0 helpful votes
Follow Antonina g.
Unfollow Antonina g.
Share Review
Report Review

I had a disappointing experience with FlightNetwork. I booked a flight and realized within two hours that my reservation wasn't showing on the airline's website at all. The airline confirmed it wasn't registered in their system, which meant I wouldn't be able to check in or manage my seat online — I would have had to go to the airport counter just to get my itinerary.
When I checked directly with the airline, I found the exact same flight 45% cheaper, and the airline didn't charge for seat selection, unlike FlightNetwork. I immediately called FlightNetwork (less than two hours after booking) to cancel, but they still charged me a $44 cancellation fee.
Their pricing feels misleading, and their customer service offered no real help. I wouldn't recommend using FlightNetwork — it's more reliable and less expensive to book directly with the airline.

Date of experience: October 26, 2025
Illinois
1 review
0 helpful votes
Follow Prakash W.
Unfollow Prakash W.
Share Review
Report Review

Good mmmmmmmm mmmmmm m, mnnhhhhjk amomum kkhgd hhffb jhgfdfjk jhhggnjjk nnbbvgjkkkk nnbbjjjjhgg

Date of experience: November 7, 2025
New Jersey
1 review
0 helpful votes
Follow Luca U.
Unfollow Luca U.
Share Review
Report Review

Its always an upsetting experience to see how airlines are charging fees for things that should be included in a flight, such as lost baggage tracking and SMS updates.

Date of experience: November 7, 2025
Missouri
1 review
0 helpful votes
Follow Mark N.
Unfollow Mark N.
Share Review
Report Review

After I entered my payment with agreed flight ticket cost, the price increased by 35.00. Feels like bait and switch and unethical

Date of experience: November 6, 2025
Italy
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

I tried to book a flight before and the website adjusted my date to a different time. I did not double check but that led to me missing my flight and I never received an email about it. Now I had to pay an addition $2,700 for my flight. This will be the last time I use this service since you refused to offer any type of compensation.

Date of experience: November 6, 2025
California
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

I booked the ticket immediately after selecting the option. By the time I got to the end of booking the price had magically increased by $350. That has to be illegal. It's so $#*!ing ridiculous. Talk about getting off to a bad start.

Date of experience: November 5, 2025
Virginia
1 review
0 helpful votes
Follow Lydia L.
Unfollow Lydia L.
Share Review
Report Review

There are way too many hidden fees!
November 15, 2025

There are way too many hidden fees! Why do we have to pay so much extra for seats and baggage? Those costs should be built in.

Date of experience: November 5, 2025