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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 2,130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, shipping options and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
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Chegou tudo em condições 😁A encomenda chegou rápido. Obrigado pelo serviço e espero contar com o vosso profissionalismo no futuro 👍🏻
I couldn order a gift for my wife becaue they didnt delivered outside of the UK. Forward2me was suggested by my friend and it was super easy to set up and track my order. Definetly will use nex time
Thank you, Attila-Zsolt, for sharing your experience! We're glad the process was smooth and that easily tracking your order made a difference. We look forward to helping with your shipments next time!
Good response times when needing help with shipments. My shipments have been arriving on time thanks to support getting hs codes updated for clearing customs.
Thank you, Jacob, for your kind words and for highlighting our team’s efforts in updating HS codes to ensure timely shipments. We’re committed to providing prompt support that makes your experience smooth and reliable. Please don’t hesitate to reach out anytime you need assistance.
I spoke with Nica regarding some concerns I had with my parcels and GST. She was extremely helpful and she was sure to keep me up to date with my parcels right up to when they were scheduled to be shipped from the warehouse. 5 stars for Nica and the team at Forward2me
Thank you so much, Robert, for your thoughtful review and kind words about Nica and our team. We appreciate your feedback and are glad we could support you every step of the way. Please don’t hesitate to reach out if you need anything else in the future!
I've read bad reviews online, but for me it worked for the one item i needed to buy. Shipping was certainly expensive, but what do you expect with these tariffs and it coming from Europe.
Thank you for sharing your experience, Luke. We understand that international shipping costs and tariff complexities can be frustrating, so we're glad it helped with your order — we're always working to find better pricing and service speed to serve customers like you even more effectively.
Having realized I needed to change my delivery address from one country to another having already authorized it, Nica, who was processing my packages, kindly sent out of her way to help me with getting it changed behind the scenes. The process could have been filled with complications, but Nica ensured it was trouble free. Always nice when this happens!
Thank you, Matt, for sharing your experience—Nica is truly an asset who takes pride in making things easy for our customers. It’s great to know that your address change was handled smoothly; we appreciate you recognizing the effort. We're here whenever you need assistance in the future.
This was my first time using a forwarding service. My items were combined and repackaged well, and the process was simple and easy.
Hi Joel, thank you for sharing your experience. We're glad the process was smooth and that your items arrived as expected—your feedback encourages us to keep delivering straightforward and reliable service. We look forward to supporting your shipments again soon!
Due to complications with one of my packages that did not appear for over a month, I experienced a lot of uncertainty, delays, and additional concerns. However, I want to give special thanks to Nica from customer support for her exceptional kindness, understanding, and assistance.
Even though forward2me normally does not offer local UK delivery, Nica made an exception and arranged a shipment to my friend's address, waived all storage fees, and helped resolve everything quickly and professionally. Communication was excellent, clear, and very supportive throughout the entire process.
Everything was finally resolved without any issues, and the package was successfully delivered.
A big thank you to the team — and especially to Nica. Highly recommended
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
So I just contacted Forward2u after I was reading reviews regarding there great customer service and how promptly they answer e mails etc... I tried there what's app as it's 2am right now and I'm getting used to the clock as I'm from Britain but moved to the states recently. Any way JHE responded to me very promptly. She helped answer all my questions and was very patient and polite with me, l'm a novice to all this I'm trying to start a little online business hopefully growing to a E-commerce business.she was wonderful explaining to me how the logistics work she made it super clear and went above and beyond to make me understand! Thank Jhe once again!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jhe❤️
I have used Forward2Me repeatedly and will continue to give them my business. They are professional, quick, and rapidly responsive to customer inquiry.
Thank you, Hannah, for your kind words and continued trust in our service. We're delighted to hear that our responsiveness and professionalism meet your expectations, and we look forward to supporting you with your shipments for a long time to come.
This was the first time I used Forward 2 Me and from beginning to end the process was super easy! The shipping was quick too.
Thank you for the kind words, Nicole—I'm glad your first experience was smooth and shipping was quick! If there’s anything we can do to make your next shipment even better, please don’t hesitate to reach out. We look forward to assisting you again soon.
This was my first experience with Forward2me and Joyce from the UK warehouse made it a smooth and wonderful experience. She was very helpful and quick to answer any of my questions. I truly appreciate her professionalism and the time she took helping me.
Thank you, Eric, for sharing your experience and kind words about Joyce's assistance. We're glad your first interaction went smoothly and appreciate your feedback as we continue improving our service. We look forward to helping you with your future shipments.
Although I had to pay a little extra for repackage, the books I ordered arrived in perfect condition. I would use their service again! Thank you!
Thank you, Kalina, for sharing your experience and for your kind words about our packaging. We appreciate your honesty and look forward to assisting you again with care and attention to your shipments!
The box was delivered with ripped plastic packaging that had a large rip which let water enter it during shipping. The insides of the box was completely soaked with water. It was an advent calendar with 24 small boxes with gifts inside each box.
Hi Brandon,
Sorry to hear about your experience, our claims team already process the request and we believe this is already resolved.
Kind regards
Ordered advent calendar, slow response from support, misleading times of delivery (10-12 days instead of 2-3), 3-5 days for repacking led to failed christmas gift - didn't delivered it in time promised
Thanks for the feedback.
During peak seasons, such as the holidays, our processing and shipping times can take longer than usual due to a significantly higher volume of orders. This includes additional time for repacking and quality checks, which can unfortunately extend beyond the standard 2–3 days.
We understand this may have impacted your plans, and we truly appreciate your patience and understanding during these busy periods.
Your shipment is undergoing customs clearance.Please note that the customs clearance process may begin while the shipment is still in transit to the destination. In this case, a non-standard customs entry is required, which can add additional processing time before the package can be delivered.
The whole process was excellent! My package went right through and was given to FedEx inbetween 24 h. All steps were tracked and documented via email. So one always knew where the package is. Highly recommended if the sender does not send to the EU.
Hi Stefanie, thank you so much for sharing your experience! We're delighted everything moved smoothly and that the tracking emails kept you in the loop. Your recommendation means a lot to us!
I've been using Forward2Me for several months to ship purchases from US retailers to Moldova. The process is straightforward - I order items to their Delaware warehouse address, they consolidate my packages, and ship everything via FedEx. Their online dashboard makes it easy to track incoming packages and manage shipments. The staff has been helpful when I had questions about customs forms and shipping options. Delivery times have been reasonable considering the international distance. Overall, a solid service for anyone needing to forward packages from the US to Eastern Europe.
Thank you, Alexandru, for your thoughtful review and for choosing our service for your shipments to Moldova. We're glad to hear the process has been smooth and our team has been helpful. We appreciate your feedback and look forward to continuing to support your shipping needs.
This is my first time using this service and l'm very satisfied. The items delivered were exactly as listed on the UK market, and nothing went missing during shipment to my country. Recommend
Wira, thank you for sharing your experience with us. We're glad everything arrived safely and matched your expectations—looking forward to being your choice for shipping in the future!
I was nervous to use this service at first. But it was so easy to understand and use. I have gotten a couple of my friends to use it also
Hi Monica, thank you for sharing your experience and for recommending our service to your friends. We're glad to hear things went smoothly, and we're here anytime you need help making things even easier in the future!
Simple. Easy. Clear. Concise. And it all worked smoothly. Easy to follow website. Package delivered in good time. Will use again.
Hi Mark, thank you for your thoughtful feedback and for acknowledging the smooth experience. We're glad to hear things were simple and timely, and we look forward to making your next shipment even better. Let us know if there's anything we can do to make your experience exceptional!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sergio, thank you for highlighting the quick delivery and good condition of your shipment. Your trust means a lot to us, and we’re committed to maintaining that level of professionalism every step of the way in the future.