business logo of Gettransfer

GettransferReviews 716

2.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Gettransfer?
grey star
grey star
grey star
grey star
grey star

Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 3rd among Moving Service sites.

service
614
value
383
shipping
182
returns
127
quality
438
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Czechia
1 review
0 helpful votes
Follow Rebbela H.
Unfollow Rebbela H.
Share Review
Report Review

4 stars
October 6, 2021

The carrier was extremely helpful but he was sad that our 5 month old was unhappy in the car for the majority of the journey. He was happy to help us with the luggage.

Date of experience: October 5, 2021
MD
1 review
0 helpful votes
Follow Lora S.
Unfollow Lora S.
Share Review
Report Review

Gettransfer is an excellent service for airport transfers and collection. I have used gettransfer many times and in various countries and each time the transfer service from airports to hotel/ accommodation return is superb, on time and professional. Highly recommend, good value and great service.

Date of experience: October 5, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Lora,
Thanks, we'll be waiting for you again.

Italy
1 review
0 helpful votes
Follow Rafael T.
Unfollow Rafael T.
Share Review
Report Review

Good!
October 5, 2021

Driving skills of our carrier were very safe and professional. And at the end of the trip, he even wanted till we entered our apartment building before driving off. I would highly recommend them, as this was my first and very good experience with tham.

Date of experience: October 5, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Rafael, we appreciate every your feedback, thank you!

Italy
1 review
0 helpful votes
Follow Ethan V.
Unfollow Ethan V.
Share Review
Report Review

Really nice drivers, had a good conversation with them and they told us about the rules, local food, places to go. Overall this is a perfect company to order your transfers from. Next time I will definitely use them again. Thank you for making our vacation perfect.

Date of experience: September 28, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Ethan,
Thank you, every review makes us better!

Romania
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

Excellent company
September 24, 2021

Excellent company for transfers in Portugal. The driver was early and waited for us at the main arrival exist with a clear display of my name. JOSEPI the driver was very friendly, professional and helped us with all our heavy luggage. He was also willing to use his phone as a hot-spot for us to connect our phone on the way to our apartment.

Date of experience: September 24, 2021
Portugal
1 review
0 helpful votes
Follow Don G.
Unfollow Don G.
Share Review
Report Review

Very good
September 24, 2021

We booked gettransfer for this year and had to cancel due to COVID-19. We have rebooked for next year and had no problems, only having to pay the 3 euros extra for a better vehicle. It is normal service during this exceptional time.

Date of experience: September 23, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon,
Thanks, we'll be waiting for you again.

Spain
1 review
0 helpful votes
Follow Liana H.
Unfollow Liana H.
Share Review
Report Review

Highly recommend
September 21, 2021

Very pleased with my booking for a car to take me from Estepona to Malaga Airport this was the first time we'd used gettransfer and I found the booking system to be very easy, the price was competitive and the driver and car very well turned out and friendly. Highly recommended

Date of experience: September 21, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Liana,
Thank you! We’ll do our best for you!

Italy
1 review
0 helpful votes
Follow Dairo G.
Unfollow Dairo G.
Share Review
Report Review

Excellent service
September 20, 2021

Excellent service. Drivers arrived early and were happy to sit and wait until we were ready for both the journey from the airport and our return journey. Both drivers were polite and helpful. It all felt easy and efficient.

Date of experience: September 20, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Thank you very much, we appreciate and love it!

Florida
2 reviews
1 helpful vote
Follow Stephen D.
Unfollow Stephen D.
Share Review
Report Review

Great
September 19, 2021

Great service, easy to use booking. I like the fact you can input your own pickup time for your return journey to the airport which is great as the queue at check-in can be longer at the moment.

Date of experience: September 19, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Thank you very much, we appreciate and love it!

Spain
1 review
0 helpful votes
Follow Daisy M.
Unfollow Daisy M.
Share Review
Report Review

Great service
September 18, 2021

Used the service from Palma airport and couldn't fault any part of it, the driver was waiting with a sign just outside the arrivals, he was on time, the vehicle had air con and was spacious. On our return, the pick up was on time which is always the concern as it was at 06.55 but great service.

Date of experience: September 17, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Daisy,
Thank you very much, we appreciate and love it!

Canada
1 review
0 helpful votes
Follow Brenda P.
Unfollow Brenda P.
Share Review
Report Review

13-09-2021
I was in Rome and trying to book a transfer. I had problems with my credit card and needed to be in touch with customer support. Good business shows itself in this area. In the end I was able to pay for the trip – the driver and support worked perfectly.
Keep up the good working Get transfer.

Date of experience: September 15, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Poland
1 review
0 helpful votes
Follow Garry S.
Unfollow Garry S.
Share Review
Report Review

Driver was friendly)
September 15, 2021

Found gettransfer when looking for transfer from Malta airport to the hotel in St Julian's. Easy to book, received an email with the booking voucher in a timely manner. Upon arrival we easily found the driver and had a smooth journey to our accommodation. Driver was friendly. A nice welcome to the island.

Date of experience: September 15, 2021
France
1 review
0 helpful votes
Follow Jerrold L.
Unfollow Jerrold L.
Share Review
Report Review

Thank you
September 15, 2021

The driver met us on time - very nice to get that message!
We got to the hotel quickly and comfortably, the streets in the old town were very narrow, but the driver masterfully drove us to the door. Thank you, Maria from Greece

Date of experience: September 15, 2021
GetTransfer m. — Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Canada
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

Normally I am never a person who writes reviews on the internet, but considering the help I got I had to do it! This was a fantastic service. I will definitely book through Gettransfers again.

Date of experience: September 14, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon, thanks, we'll be waiting for you again.

GB
1 review
0 helpful votes
Follow Gabriel S.
Unfollow Gabriel S.
Share Review
Report Review

Fine
September 9, 2021

We've got fantastic service in our transfer pick up from Volos airport and return journey. Our driver was punctual and really helpful in both routes.
Highly recommend GetTransfer.

Date of experience: September 9, 2021
France
1 review
0 helpful votes
Follow Nunes A.
Unfollow Nunes A.
Share Review
Report Review

5 stars!
September 9, 2021

Since I discovered GetTransfer, I never take a taxi anymore. It's almost 25% cheaper and more comfortable. I would say nothing could be better and thanks to GetTransfer!

Date of experience: September 9, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Ukraine
1 review
0 helpful votes
Follow Karina M.
Unfollow Karina M.
Share Review
Report Review

All super
September 8, 2021

Booked a car in extreme and nervous conditions, 2 hours before departure. I waanted to see more offers and options for the price. But as a result we chose something in the average according to the rating and cost. In the end, all super - made it to the plane, the driver was very nice.

Date of experience: September 8, 2021
Czechia
1 review
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Share Review
Report Review

We booked a transfer instead of taxi in Spain (from La cala de Mijas to Malaga Airport). I had some questions before the booking and I received a quick help from Customer service. The booking itself via the webcite went very smoothy.

Date of experience: September 8, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Paul, thank you! We’ll do our best for you!

Spain
1 review
0 helpful votes
Follow Ana D.
Unfollow Ana D.
Share Review
Report Review

It is really good service
September 7, 2021

I booked a transfer for parents via website. The process was not complicated. The driver was very nice and professional. Everything went smoothly. My parents were happy with the trip

Date of experience: September 6, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Ana, we appreciate every your feedback, thank you!

Italy
1 review
0 helpful votes
Follow Holly M.
Unfollow Holly M.
Share Review
Report Review

Nice job!
September 5, 2021

I used Gettransfer app for the first time and was a little bit nervous about that. But at the end the service exceeded all my expectations. The driver arrived 10 minutes early and told me do not rush, because Gettransfer allows free waiting time of 15 minutes

Date of experience: September 5, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Thank you, every review makes us better!

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.