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Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 3rd among Moving Service sites.
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The carrier was extremely helpful but he was sad that our 5 month old was unhappy in the car for the majority of the journey. He was happy to help us with the luggage.
Gettransfer is an excellent service for airport transfers and collection. I have used gettransfer many times and in various countries and each time the transfer service from airports to hotel/ accommodation return is superb, on time and professional. Highly recommend, good value and great service.
Driving skills of our carrier were very safe and professional. And at the end of the trip, he even wanted till we entered our apartment building before driving off. I would highly recommend them, as this was my first and very good experience with tham.
Rafael, we appreciate every your feedback, thank you!
Really nice drivers, had a good conversation with them and they told us about the rules, local food, places to go. Overall this is a perfect company to order your transfers from. Next time I will definitely use them again. Thank you for making our vacation perfect.
Dear Ethan,
Thank you, every review makes us better!
Excellent company for transfers in Portugal. The driver was early and waited for us at the main arrival exist with a clear display of my name. JOSEPI the driver was very friendly, professional and helped us with all our heavy luggage. He was also willing to use his phone as a hot-spot for us to connect our phone on the way to our apartment.
We booked gettransfer for this year and had to cancel due to COVID-19. We have rebooked for next year and had no problems, only having to pay the 3 euros extra for a better vehicle. It is normal service during this exceptional time.
Good afternoon,
Thanks, we'll be waiting for you again.
Very pleased with my booking for a car to take me from Estepona to Malaga Airport this was the first time we'd used gettransfer and I found the booking system to be very easy, the price was competitive and the driver and car very well turned out and friendly. Highly recommended
Dear Liana,
Thank you! We’ll do our best for you!
Excellent service. Drivers arrived early and were happy to sit and wait until we were ready for both the journey from the airport and our return journey. Both drivers were polite and helpful. It all felt easy and efficient.
Thank you very much, we appreciate and love it!
Great service, easy to use booking. I like the fact you can input your own pickup time for your return journey to the airport which is great as the queue at check-in can be longer at the moment.
Thank you very much, we appreciate and love it!
Used the service from Palma airport and couldn't fault any part of it, the driver was waiting with a sign just outside the arrivals, he was on time, the vehicle had air con and was spacious. On our return, the pick up was on time which is always the concern as it was at 06.55 but great service.
Dear Daisy,
Thank you very much, we appreciate and love it!
13-09-2021
I was in Rome and trying to book a transfer. I had problems with my credit card and needed to be in touch with customer support. Good business shows itself in this area. In the end I was able to pay for the trip – the driver and support worked perfectly.
Keep up the good working Get transfer.
Thanks, we'll be waiting for you again.
Found gettransfer when looking for transfer from Malta airport to the hotel in St Julian's. Easy to book, received an email with the booking voucher in a timely manner. Upon arrival we easily found the driver and had a smooth journey to our accommodation. Driver was friendly. A nice welcome to the island.
The driver met us on time - very nice to get that message!
We got to the hotel quickly and comfortably, the streets in the old town were very narrow, but the driver masterfully drove us to the door. Thank you, Maria from Greece
We appreciate every your feedback, thank you!
Normally I am never a person who writes reviews on the internet, but considering the help I got I had to do it! This was a fantastic service. I will definitely book through Gettransfers again.
Good afternoon, thanks, we'll be waiting for you again.
We've got fantastic service in our transfer pick up from Volos airport and return journey. Our driver was punctual and really helpful in both routes.
Highly recommend GetTransfer.
Since I discovered GetTransfer, I never take a taxi anymore. It's almost 25% cheaper and more comfortable. I would say nothing could be better and thanks to GetTransfer!
Thanks, we'll be waiting for you again.
Booked a car in extreme and nervous conditions, 2 hours before departure. I waanted to see more offers and options for the price. But as a result we chose something in the average according to the rating and cost. In the end, all super - made it to the plane, the driver was very nice.
We booked a transfer instead of taxi in Spain (from La cala de Mijas to Malaga Airport). I had some questions before the booking and I received a quick help from Customer service. The booking itself via the webcite went very smoothy.
Dear Paul, thank you! We’ll do our best for you!
I booked a transfer for parents via website. The process was not complicated. The driver was very nice and professional. Everything went smoothly. My parents were happy with the trip
Dear Ana, we appreciate every your feedback, thank you!
I used Gettransfer app for the first time and was a little bit nervous about that. But at the end the service exceeded all my expectations. The driver arrived 10 minutes early and told me do not rush, because Gettransfer allows free waiting time of 15 minutes
Thank you, every review makes us better!
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
Dear Lora,
Thanks, we'll be waiting for you again.