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GettransferReviews 716

2.9

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 3rd among Moving Service sites.

service
614
value
383
shipping
182
returns
127
quality
438
This company responds to reviews on average within 2 days

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Spain
1 review
0 helpful votes
Follow Play G.
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This service has been shown to be straightforward, reasonably priced, and dependable, with good communication from the provider when necessary. I highly recommend this service.

Date of experience: September 2, 2021
Italy
1 review
0 helpful votes
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Easy to book
September 2, 2021

Easy to book online via their website or app. The driver reached out to us ahead of time and confirmed our trip. A quiet and professional gentleman. The car was clean, the driver even took the liberty of helping us with our bags when we arrived at the hotel. I will definitely use their service again!

Date of experience: September 1, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Thank you very much, we appreciate and love it!

Israel
1 review
0 helpful votes
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Didn't get refund
August 27, 2021

I was charged for a transfer months and a half before it was made, on the day of the transfer it is a trip from city to city and I was charged a very high amount on the day of the transfer the driver canceled my transfer I contacted the company several times they wanted me to pay more money for the same transfer when I refused.! A few days have passed they are not willing to give me the money back they are using Corona as a crisis of their company but still working as usual and charging full money before the transfer was made! $ 372 they do not refund me the amount I charged for one fee! There is no one to talk to and for them they have decided that they will return the money to me on return trips with them! Not interested and I finished my trip I want my money!

Date of experience: August 27, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user,

We apologize for the inconvenience this may have caused you. Please send your transfer number to info@gettransfer.com. Our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. We always aim to provide our users with the best service.

Spain
1 review
0 helpful votes
Follow Eva F.
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We used Gettranfer in Majorca. We booked a large minibus for a family of 8. It comfortably accommodated all of us as well as our luggage! The minibus had 15 seats, all in all. The booking and the confirmation process were straightforward and fast as well. Gettransfer is hassle-free and I will certainly use it again.

Date of experience: August 26, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Eva, thank you! We’ll do our best for you!

France
1 review
0 helpful votes
Follow Esme F.
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Excellent customer service. Because my vacation was cancelled, I had to cancel my airport transfers as well. Gettransfer offered me a discount on my subsequent transfers, with I appreciated, but I preferred a refund this time. When I requested it, it was swiftly refunded to my bank account. If only all travel agencies provided the same level of outstanding customer service as gettransfer.

Date of experience: August 25, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon, we appreciate every your feedback, thank you!

GB
1 review
0 helpful votes
Follow Zara M.
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We will undoubtedly use GetTransfer again. We enjoyed using it in Antalya and it was a very memorable experience. We highly recommend GetTransfer.

Date of experience: August 23, 2021
Israel
1 review
0 helpful votes
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We used gettransfers from Corfu Airport to Ikos Dassia (and the return journey). They were on time and efficient. The vehicle on the way to the resort was with air conditioned and it was very effective.

Date of experience: August 23, 2021
Spain
1 review
0 helpful votes
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Good
August 23, 2021

I have no issues about the service at all! The drivers are very polite and professional. Taxis and similar services are more expensive than Gettransfer. I constantly use Gettransfer when travelling between cities.

Date of experience: August 23, 2021
Italy
1 review
1 helpful vote
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The trip was more than excellent. However, the online booking caused me some inconvenience since I am 70 and not particularly tech-savvy. It took me three attempts to complete the booking since it required my credit card information.

Date of experience: August 22, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon, Thank you, every review makes us better!

Canada
2 reviews
2 helpful votes
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Excellent customer service. My fight was rescheduled, and Gettransfer instantly gave me a new carrier at no additional cost! They've been exceptional in every possible way. I was so delighted to use their service and I would highly recommend them.

Date of experience: August 19, 2021
Italy
1 review
0 helpful votes
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We were prepared for the typical insane driver in Rome, knowing their fondness for speed. :( But we got a very professional driver. The car was also clean. We were very pleased with the service. We hope to meet our driver again next time!

Date of experience: August 19, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Megan, Thanks, we'll be waiting for you again.

Germany
1 review
0 helpful votes
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Thank you very much!
August 16, 2021

We were very worried and afraid that we would be late for our train. We communicated with the driver and described our complete plan and that we were in a hurry. We headed out just in time and the polite driver stopped at the right place. The driver was considerate and very patient. Thank you very much!

Date of experience: August 16, 2021
Italy
1 review
1 helpful vote
Follow Malik S.
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We requested a transfer in Greece from Athens to Lefkada. We registered in the morning and in 2 hours the car came to pick us up. Filling up the form was pretty easy. We received 10+ quotes from various drivers and we chose the cheapest one. I was given the driver's name and contact info and got a call within 30 min from the driver. Everything went smoothly, and the driver arrived on time. I would definitely use this service again!

Date of experience: August 14, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon.
Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
Follow Monica R.
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The overall safety and driver expertise appeal to me. Transfers for RIGHT NOW helps me very much and makes my life easier. Keep up the excellent work.

Date of experience: August 12, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Monica, Thank you very much, we appreciate and love it!

Switzerland
1 review
0 helpful votes
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When Gettransfer used to pick you up from the airport, you inputted your flight number and time and the pick up worked very well and the driver would track your flight. Now this feature has been removed and you just input the time. I arrived in Geneva last week and the flight was 50 mins late and the driver was gone. I had to pay Euro 110 to Gettransfer (who just quote their terms and conditions now) who wouldn't refund my money and I also had to get a taxi home. I have used Gettransfer 125 times, but the removal of the flight arrival feature makes an airport pick-up completely pointless if you are very slightly delayed.

Date of experience: August 12, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon,
We are very sorry to hear about your problem.
Please write us your transfer number in a reply comment or at info@gettransfer.com so that we can deal with your problem as quickly as possible and refund your money.

GB
1 review
0 helpful votes
Follow Peter B.
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The best service, always on time. I've been using GetTransfers over the past 2 years and have never been disappointed. My go-to service when I need quality transportation.

Date of experience: August 11, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Good afternoon, Thank you, every review makes us better!

Spain
1 review
0 helpful votes
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All is ok)
August 11, 2021

I don't usually leave reviews but I've used this service several times and I've never been disappointed. I can't even recommend one driver because they're all great. Gettransfer is the best in Croatia.

Date of experience: August 11, 2021
GetTransfer m. — Gettransfer Rep
over a year old

Dear Sad, Thank you very much, we appreciate and love it!

Spain
1 review
0 helpful votes
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Great prices
August 10, 2021

I have found this service to be straightforward, great prices and reliable. Their customer service is quick and very professional in answering all my questions. I would highly recommend this service to anyone visiting Cairo.

Date of experience: August 10, 2021
Poland
1 review
0 helpful votes
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No bad!))
August 10, 2021

Perfect service. They are my favorite car arranging platform when traveling to different places. You can even book a VIP car for a single trip or for the whole day at an amazing hourly rate.

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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My favorite service
August 10, 2021

Used the GetTransfer service twice in Antalya, and I'm unsure why the ratings are so low. Our vehicles were already waiting. They had arrived on schedule and had patiently waited even though we were running late! Thank you GetTransfer! I will certainly use you again!

Date of experience: August 8, 2021
GetTransfer m. — Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.