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GettransferReviews 716

2.9

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
614
value
383
shipping
182
returns
127
quality
438
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
Follow Miranda P.
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Cool!
April 8, 2024

My driver contacted me as soon as my booking was confirmed, even though the trip was a week away. Unexpected and most reassuring. The price is about the same as in other apps. The trip went great, clean car and decent driver. Definitely recommend.

Date of experience: April 6, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Germany
1 review
0 helpful votes
Follow Charli Q.
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Loaded down with bags and with aching legs, we booked a ride from Dubai Mall back to the hotel. The car had enough space for all our bags and the helpful driver made sure everything was put safely in the trunk. It was like a personal delivery service at the end of a hard day shopping!

Date of experience: April 6, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Switzerland
1 review
0 helpful votes
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Nice
April 6, 2024

Zero hassle, complete comfort, totally reliable. Booking an airport transfer was simple and the car arrived in perfect time. It meant we could look forward to seeing Madrid rather than worry how we'd get from the airport.

Date of experience: April 4, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Romania
1 review
0 helpful votes
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Very good!
April 5, 2024

This is the third time I have used GetTransfer and once again the service has been excellent. Actually in this case I had to cancel my trip due to my flight being cancelled, and I received a refund very quickly.

Date of experience: April 4, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Washington
1 review
0 helpful votes
Follow Nami D.
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The booking confirmation and updates were sent quickly, so I could relax knowing that my transfer was confirmed. The driver also contacted me on Whatsapp the day before to confirm the transfer.

Date of experience: April 2, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

GB
1 review
0 helpful votes
Follow Bary L.
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It was as if I had gotten into a brand new car. Fresh smelling, the seats were clean and the interior was well-maintained making for a comfortable and relaxing ride. Good driver too, professional and punctual.

Date of experience: April 2, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
Follow Derci R.
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We were very happy
April 2, 2024

We were very happy with our transfers to and from the airport. Everything was simple, the communication very clear, the drivers very punctual and very nice. I will not hesitate to use gettransfer again for my next trip.

Date of experience: April 2, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Canada
1 review
2 helpful votes
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SCAM!
March 28, 2024

Driver never arrived, when I called he said since he wasn't paid, he wasn't coming. The transaction had already cleared my credit card and i had received the confirmation email from Gettransfer.com. He refused to reach out to them and said he would only come if we paid him (again!) In cash. Total scam

Date of experience: March 28, 2024
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com

Canada
1 review
0 helpful votes
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I'm satisifed
March 24, 2024

Used this Gettransfer to get from the airport and it was the best experience! The driver greeted me politely with a sign, helped me to carry my lugage, and drove me to my hotel quickly. Highly recommended!

Date of experience: March 23, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Texas
1 review
0 helpful votes
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Many thanks!
March 24, 2024

Gettransfer exceeded all expectations. The driver met me at Gatwick airport, took my suitcase to the car, and then drove me to my hotel quickly and comfortably. An excellent service and thoroughly recommended.

Date of experience: March 23, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Poland
1 review
0 helpful votes
Follow Dana W.
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Thank you
March 23, 2024

On vacation in Rome we decided to treat ourselves and book a transfer from our hotel to the Vatican. The driver was very informative and polite. The car was well kept and comfortable. Thank you for a great journey!

Date of experience: March 22, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
Follow Garani D.
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The first driver was driving aggressively, constantly making sharp maneuvers. Driver on the return trip was perfection itself. Polite, calm. He helped me load my luggage and unload it at the airport. Only because of him 5 points.

Date of experience: March 21, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Austria
1 review
0 helpful votes
Follow Ronyl H.
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A fast and efficient service. The driver was very professional he was friendly. The car was in perfect condition. I regularly use Gettransfer for airport transfers and will continue to do so.

Date of experience: March 20, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

GB
1 review
0 helpful votes
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Excellent!
March 18, 2024

The car was in excellent condition: clean, with modern and comfortable furnishings. The driver was extremely polite and helped with the luggage, which is highly appreciated after a long flight. The prices were quite reasonable.

Date of experience: March 17, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
Follow Neci G.
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Very friendly driver
March 18, 2024

On time, very friendly driver, and a very upmarket car. My plane arrived late but the driver quickly contacted me to say he was there waiting. Will book again for sure.

Date of experience: March 17, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

South Carolina
1 review
0 helpful votes
Follow Lashay N.
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Nice
March 17, 2024

We were picked up from the hotel exactly at the agreed time. The driver carried our luggage from the reception, for which we thank him very much. Nice minivan. Strongly recommend.

Date of experience: March 17, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

GB
1 review
0 helpful votes
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Рave a nice trip
March 15, 2024

I booked with GetTransfer for my holiday in Istanbul to go from the airport to the hotel and back on the recommendation of a friend. Booking and payment online was totally straightforward, and the meeting place at the airport was clearly explained with pictures and instructions.

Date of experience: March 15, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

NL
1 review
0 helpful votes
Follow Mihal F.
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We booked the service well in advance of our holiday. Soon after booking and paying I received a confirmation with all the travel information. I immediately contacted the driver and arranged a specific meeting point. Everything worked out perfectly.

Date of experience: March 14, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Denmark
1 review
0 helpful votes
Follow Barbar B.
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I was very pleased with the whole experience and was also very grateful to both the driver and the customer support agent for their professionalism and excellent service. I will definitely book with them again.

Date of experience: March 13, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Belgium
1 review
0 helpful votes
Follow Berry W.
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We flew from Rome to Barcelona and the driver was waiting in the Arrivals hall despite a two hour flight delay! He had even texted to let us know he was monitoring the flight and would be there. The return journey was also fine. So impressed with everything, we will book again next time!

Date of experience: March 12, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.