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Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
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Professional, punctual, and courteous drivers. Thanks to Peter and Alexander for our conversations which helped to make the traffic jams more bearable. I highly recommend gettransfer and their drivers.
I had to make a change at the last minute and was able to contact the driver directly on Whatsapp. The ride was comfortable and way better than other companies I could mention.
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
The driver got stuck in traffic but called me to let me know. In the end it wasn't too bad, he was maybe 5 mins late. The return trip to the airport was flawless.
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
After running the marathon in Milan, I used Gettransfer to take me back to my hotel because I really could not walk another step! No problems. The driver even offered me a bottle of water and asked me about about the event.
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
I was surprised that it was pouring down when I got to Dubai. Thankfully I'd already booked a transfer and my driver drove very safely in difficult weather conditions.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Our driver was extremely polite, helping me with my bags, opening my door, and ensuring I was comfortable throughout the journey. It's nice to see such respect and care. Recommend both the driver and the overall service.
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Our flight actually landed 30 minutes ahead of schedule. I switched my phone back on to let the driver know but already had a message to say he was there! If only every journey could go that well!
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I book through their app and usually receive offers that won't break the bank. Highly recommend them if you ever need to get to and from an airport or just want a ride in an unfamiliar city without any hassle, knowing you aren't going to get ripped off.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Their flexible cancellation fare was a lifesaver when our plans changed unexpectedly. Excellent customer service refunded our money within a day, no problems at all.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Smooth ride, friendly driver, and reasonable fares. What more could you ask? Gettransfer went above my expectations and made my journey comfortable and stress-free. I highly recommend them.
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
I enjoyed a fantastic transfer in Seville. The fare was very competitive, which was the main reason I chose them. But the driver was friendly and engaging, which helped to make the journey more interesting, especially for a first-time visitor to the city.
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Kudos for your communications! When I had a question on my booking, the customer service team came to my rescue immediately. Thanks to their quick and helpful response, the issue was resolved in no time and I could enjoy my trip without any hassle.
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Travelling with family, I need things to be simple and fast. That's exactly what gettransfer gave me. The option to ask for car seats for kids is brilliant. Without exception, the drivers were understanding and patient, even when my little one decided to throw a tantrum!
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
Booking a ride for a night out in Madrid with friends couldn't have been easier. The spacious and clean vehicle was perfect for our group. The driver was jovial and accommodating and helped with the feel good factor.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Booking was quick and easy and the ride itself was very pleasant. The driver was professional in every way and the fares were more than reasonable. Would recommend.
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We used Gettransfer to take us from Schiphol airport to central Amsterdam and back. It was a highly positive experience. The drivers were on time and spoke excellent English
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I appreciated the ease of booking and the transparent prices. I book, I pay, and that's it. No need for cash and no extra fees, just straightforward and reliable transport. 100% recommend.
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Fantastic service for families. The driver provided a child seat (as we requested) and was very patient and good with our kids. Highly recommended from happy passengers!
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
Despite the high demand, I got a ride quickly, and the pricing seemed pretty good in the circumstances. The driver was familiar with the event logistics and dropped me off in the best possible location to avoid crowds.
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Easy to book and a good choice of cars. Our ride was smooth and comfortable. The vehicle was exceptionally clean, and the driver got us to the airport with plenty of time to spare.
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Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card