HiFiGoReviews 105

I found this webshop, and after read some reviews I dediced to buy here. The prices are good, the service too. I got my DAC in 10 days. All went smoothly. Recommended store.

Will now be my forever go-to supplier of anything audiophile. Superb all round service. Great website. Easy ordering. Every device you'd want in stock. Trustworthy and super quick delivery. Delivery time to UK estimated at 7 to 10 days but every item ordered has arrived in under a week. My DAP failed within 3 months of purchase. Contacted customer support and received helpful and efficient responses within a few minutes. Returned DAP as per comprehensive instructions and received DAP back 3 weeks later fully repaired. UK to China, repaired and back in my hands in 3 weeks. Incredible!

I've used Hifigo on a number of occasions. I've been happy with the service every time. Prices are good, there's a great range of products and delivery to the UK is quick and hassle free. I applaud that they have a free post option with duties paid, taking the worry out of buying an imported product.

Hifigo shipped the phone promptly and informed me with timely updated tracking emails. The phone arrived in a sturdy and beautiful package.
5 stars!

Great group of people who act quickly and get me my products fast. I have had no issues, and have ordered multiple things from them.

I'm sure others have had good luck with this company out of China. I checked the reviews myself. But I ordered 4 TRS 3 lead cables, they sent me 2,2 lead speaker cables. Buyer beware!

My favorite audio products are in HiFiGo.
Excellent customer service and fast and safe shipping. All major audio brands are here at competitive price. Recommended trade 100%

Clean website with huge selection. Fast shipping and kind, helpful support. I can recommend for everyone.

Good prices, short delivery time, good selection of China-Fi to choose from :)
Bought a Gustard DAC and SMSL amplifier and couldn't be happier with my purchase.

I bought a DAC unit "Dethonray Honey H1". The item arrived a little over three weeks later. But after initial excitement about it, it was clearly defective and did not have an audio output. After many attempts to contact customer service they offered to return it but in order to do so they will deduct 1- Shipping fees $50.2- Restocking fees 20%. 3- Republic of china import tax 20% 4- processing fees 10-20%. In summary they wanted to deduct close to 80% of the product value.

Simply, there business practice is shady, fraudulent and clearly not the most customer service oriented.

The shop like manny others web shops, with bunch of great and quality stuff.
Yes - untill you need some help from Customer Support!
No one ever has been able to find the package lost in transit in third county (think that no one even tried and i'm a buyer every 5-7 days for the last 6 years+!). But Hifigo CS has done it in a day. I'm impressed how the solved the problem. And have no words for the way these people comunicate with his costumer, respond is quick, each costumer is "valuable costumer", no matter how much you spend. The are very kind and humble, some of my friends can learn from these nice people!
Hifigo keep going like that, recommend the shop and the sellers.
Thank you again, Mislav

Excellent service. Swift response, helpful, excellent products, high quality. Very good. They offer what you need.

I ordered "fiio btr5 2021" from Hifigo store. Responsive and kind costumer service. Excellent shipping and the package was well-packed. Thank you

Amazing
Excellent service. I suggest the company, which offers a dedicated fast shipping service for Italy without tax ad costume duty issues

I have ordered at least 6 times in the last 6 months. All my orders were received within a space of 1 week. I had to return an IEM due to one earphone being intermittent. However return was streighforward and service great. I can recommend them highly enough. They also give loyalty points so you get discount on your next order. Keep up the good work.

I live in Australia. I have purchased several items from HiFiGo and orders have always been dispatched quickly and arrived without any issues. A great online store to buy audio gear I can't purchase locally in my country.

Great seller and equally good product. Can't really fault the service. Highly recommended. Arrived well before expected date.

Loving my HiBy R6 2020 New version.
I recently bought a HiBy R6 2020 New Version Full Balanced Android 9.0 MQA MP3 Player from Hifigo. I couldn't have been happier!…

Great communication and service from HiFiGo. Made the purchase experience very smooth. Will shop there again definitely.

What a nice shop.
These guys are attentive, supportive and comprehensive.
The prices are on the best of the market and the service is really unmatched.
120% recommendable!