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HiFiGoReviews 105

4.4

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HiFiGo Reviews Summary

HiFiGo has a rating of 4.4 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiFiGo most frequently mention customer service and priority shipping. HiFiGo ranks 41st among Discount Asian Products sites.

service
41
value
43
shipping
42
returns
17
quality
41

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GB
1 review
0 helpful votes
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Ibasso DX300
June 6, 2021

Thanks to HIFIGO for excellent service, great price & fast delivery!. Very pleased with the Ibasso Dx300 player too, certainly a class above my previous player, the "Fiio M11 pro". Sounds fantastic to my ears & a good match with my Dunu Zen iems.

Date of experience: June 5, 2021
India
1 review
0 helpful votes
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One of the best sites to purchase audio gears. Recently I ordered Dethonray Honey H1 DAC amp from them. I must say I am very much happy with their service.
Very fast shipping and excellent packaging. They will reply to each and every query.

Date of experience: May 28, 2021
Germany
1 review
0 helpful votes
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Great Customer Service. Fast shipping
May 24, 2021

I have purchased LZ A7 from Hifigo. It took one week to come to EU. Customer service was very quick and helpful answering my questions. Overall great experience and I can highly recommend Hifigo.

Date of experience: May 24, 2021
BA
1 review
0 helpful votes
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Highly recommend
May 17, 2021

Excellent site, good customer support, and high-quality goods. Highly recommend. All the products that I buy personally I buy from here because they are top in their game.

Date of experience: May 16, 2021
Mexico
1 review
0 helpful votes
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Excellent service fast delivery! The product is very good I am very satisfied! I recommend them, I will buy again!

Date of experience: May 8, 2021
Hungary
1 review
0 helpful votes
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Gustard H16
April 27, 2021

This is a very good quality headphone amp what is perfectly matching with Gustard X16 DAC. The ordered item arrived very fast from HiFiGo. The packaging was all right too.

Date of experience: April 26, 2021
Sweden
1 review
2 helpful votes
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Smsl su9 dac
April 13, 2021

I highly recommend this shop for buyers from Europe.
InCroatia where I live, all packages from China or USA go via Customs and they add around 30% of additional costs.
With "Option 2. Priority shipping with all tax & duty paid" I don't need to worry about additional costs.
I've ordered SMSL SU9 dac and I'm very happy about it. I recieved package in 9 days. Very fast shipping. It was my best shopping experience with a purchase from China.
Thank you! This site I hardly recommend!
Danijel

Date of experience: April 13, 2021
Bulgaria
1 review
0 helpful votes
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I am very happy!
April 9, 2021

I've got my order in 12 days! Didn't have to pay any customs duties. The product was very well packed and in perfect condition. Very good seller! I recommend the store.

Date of experience: April 9, 2021
GB
1 review
0 helpful votes
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Hifigo have been great to deal with - in every way. The value is exceptional on all items as is the support & excellent communication from Kangyi & the team at Hifigo. I have ordered from Hifigo on 3 occasions over the past 2 months, it has taken a maximum of 8 days for each order to arrive here in Scotland from China, very well packaged, all taxes/duties paid & items in perfect condition. Could not ask for a better service in any way whatsoever. A big thank you to Kangyi & all the team at Hifigo for providing a great shopping experience online - every time. 5 Stars 10/10 A+++

Date of experience: March 29, 2021
Spain
1 review
0 helpful votes
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Too good to be true
February 25, 2021

Second time buyer and really happy with service overall, my Shanling M8 took only 6 days to Spain which is a real record breaker. Besides, no customs fees nor taxes to pay, so I'm a happy bird and surely will buy again from this shop, I cannot recommend it enough as prices sometimes are hundreds of euros cheaper than other online stores in Europe. Super.

Date of experience: February 25, 2021
Philippines
2 reviews
1 helpful vote
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Great Support and Thumbs Up!
January 20, 2021

Got the item in 6 days China-Philippines. Really great support and replies often. Lots of HiFi goods you cannot get anywhere else. Ordering is convenient as it converts to your preferred forex. Recommended site!

Date of experience: January 19, 2021
Germany
1 review
0 helpful votes
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Hi - ordered a cable and Moondrop Blessing 2 from HiFiGo. Order arrived quickly and for EU customers the no fees shipping is a real blessing ;)
I was a little disappointed in the finishing on the wood face plate of my Blessing 2 (there is a bit of a ridge that sticks out - and the screens fell off immediately as well) and was offered the chance to return for a new one or a small rebate (felt this could have been higher but understandable).
HiFiGo team is great though. Highly recommended.
Best,
Simon Adams

Date of experience: January 7, 2021
Germany
1 review
0 helpful votes
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Great Customer Service
January 6, 2021

HIFIGO has one of the best-supporting team/customer services I´ve ever met. You may fully rely on their support. Therefore the pleasure of purchasing in HIFIGO is great!

Date of experience: January 5, 2021
Hungary
1 review
0 helpful votes
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Perfect service
January 2, 2021

Fast and helpful support, The package arrived perfectly, good tracking, The DAC working good, The tax and any cost was paid.

Date of experience: January 1, 2021
Romania
1 review
0 helpful votes
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Smsl Su 9
December 31, 2020

I bought a Dac Smsl Su 9 from HIFIGO.
If he arrived in 2 weeks, I living in Romania, all customs duties being paid, the consultants from Hifigo, showing professionalism and understanding, although I bothered them all the time.
Congratulations Hifigo.
You're the best
Smsl su 9 is a best buy, with a refined sound, a well-defined 3d scene. Quick short bass, warm mediums, and highs... a very refined delicacy.

Date of experience: December 30, 2020
Denmark
1 review
4 helpful votes
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They did not feature my 3 star...
December 28, 2020

They did not feature my 3 star review on the fiio q5s tc, i wonder why... "cough china" anyway be careful when buying from here

Date of experience: December 28, 2020
France
1 review
0 helpful votes
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I had a wonderful experience with the support and products sold at HiFiGo. Not only did they adjusted my order at last minute (very quickly), they also provided me useful recommendation when I had a question about my DAP. I will definitely come back for my next audio purchase :) (customer from France)

Date of experience: December 24, 2020
NL
1 review
0 helpful votes
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Bought a SMSL SU-9 DAC and am very happy with it, great quality device. Had a small issue, caused by overlooking something in the manual. Sent them an email and got a fast response with a solution.

Shipping was also great, fast for the holiday season and no additional taxes/custom fees as promised on their website:)

Recommended shop!

Date of experience: December 24, 2020
Sweden
1 review
0 helpful votes
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I've bought 2 items now in HIFIGo. Their prices are a great value, but they also have an amazing support team!
I love that priority shipping is completely free with paid taxes and duties when buying a product valuing at over 100$.

I have nothing to complain about.

Date of experience: December 17, 2020
Italy
1 review
0 helpful votes
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Just bought them a freshly made Q5S, they answered my questions about shipping and timing very fast, and the item arrived exactly when they told me it would have arrived. Great support, great price and overall great choice of items!

Date of experience: December 16, 2020

From the business

HiFiGo was founded by a group of HiFi enthusiasts with the aim of creating an online store that has everything you need in one place.
For us at HiFiGo, music has always been a passion and an integral part of our lives, and we wanted to offer affordable and high-quality audio equipment to everybody who wanted a higher quality sound at any budget.
We believe high-quality audio should be affordable and attainable to everyone, not just a select few. We offer the best audio equipment from DACs/AMPs, IEMs, Headphones, portable audio players, to dongles and cables.
We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place.
Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.