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Intelius Reviews Summary
Intelius has a rating of 2.6 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Intelius most frequently mention credit card and background check. Intelius ranks 28th among People Search sites.
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When you google "reverse phone look-up," intelius.com adverstises the look-up is free. When you click on to get the information, there is at least a $. 99 charge for a single look-up. The only information that is free is the probable location and it states, "land line." I have done my own in these reverse look-ups and it came back in a city not where I live and land line, so what it states is not necessarily true.
Purchased a information report. The report did not include information that was promised. When contacted, the company acknowledged that the information was not provided but claimed that it could not provide the information or refund the cost. Did offer a credit toward future purchase. Fat chance I'll waste my time with that.
The information provided was inaccurate. I will be watching my bill to make sure no other charges are billed.
I was trying to find a distant relative. My husband put his card number into the billing information. They were only supposed to take 95 cents. They took ALL the money he had to his name. On top of that, the phone number they gave me didnt even work. Please don't trust this site.
I thought I was paying a one-time charge of $19.95 to get background info on a person. Instead I subscribed to an identity protection package that I did not want or need! This site is very deceiving, but the worst thing is, they will NOT refund any of the money for your monthly "subscription" to something you don't even know about. Don't ever give your credit card number to Intelius!
Watch out for Intelius - I used Intelius to get a phone number of a person I needed to call and they offered this search for $0.95 ( half off)... little did i know that I was actually subscribing to their monthly indenity service ( had no idea, it wasn't obvious) probably some of that small print.
Any was I called them and the said that they would stop the subscription, but the $19.95 they took out of my checking account was their's and they were going to keep it. I said that I was willing to pay full price for the phone number I wanted ($1.95) and they could reimburse me $18.00... but they said no too bad you signed up for it so we are keeping the money.
Watch out for Intelius!
INTELIUS uses 'trickery' in their people background search - Reviews were pretty good for Intelius so I gave them a shot at a quick address background check. I put in my credit card number and other related info and clicked 'continue' and the next page in BIG letters at the top said in bold, Thank You your order has been successfully completed. Now the rest of the page below is total advertising and you have to figure out what to click or you will be charged by the advertiser '24Protect Plus, $19.95 a month. The link you want to click on is small and indescreet in the lower left and very decieving. WATCH OUT FOR IT... Intelius is aiding in the deciet of its customers.
From the business
Intelius helps you find the people, background, and phone information you are looking for with our easy, and secure online search.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members