Second time purchased from in the style bought my usual size once again jeans are poor quality and too small these were supposed to be stretch skinny jeans tight around waist skinny on leg until it came to the ankle where it was all baggy top was ok primark quality but not primark prices too expensive for the material and sub standard item of clothing will never purchase from in the style again they do new collabs then put their prices down couple days later can see why they can't sell the cheap quality clothes for river island prices I love my fashion and honestly would rather wear primark then their clothes please avoid.

This place is horrible and there is no way of contacting them. I received my order all 3 dresses were the same size and one was huge, one didn't fit at all and the other was big. They all fit different and were cheap looking. One was paper thin and see through. So I returned them, I paid out of pocket for a return label $12.00, it has been 2 months since my package was received and signed for at their Carson CA location. I still have not received my refund and I have sent several emails with proof I sent it back. I lost a total of $150 on this. My hard earned money! What a horrible company!

I loved shopping from In The Style! Their clothes are mostly tailored towards cute day outfits perfect for brunch/a day out. The quality is really nice but fit was a bit weird on me (see my video for more details!). The website is super easy to navigate, and shipping was really fast :)

Id never ordered with ITS before so this was my first experience - items arrived in good time (i purchased the premier deliver) unfortunately all items were of poor quality/fitting. Their returns portal was down so i had to contact customer service to get the address details for the return. I returned items via royal mail 1st class with tracking (on the same day) which was successfully received by ITS the following day as per the tracking. I patiently waited 14days for the refund to arrive as per their refunds policy. When it didnt arrive, i chased ITS for an update. They apologised and said that there was a delay and to give them another 5 wokring days. 5working days later, still nothing, so i chased them again, to which they advise me to wait another 5working days. So another 5 working days later and still no refund. Its now been a WHOLE MONTH since i returned items to them and i still haven't received my refund. Thankfully I paid via paypal so iv now ask them to assist me with a dispute to get my money back. Though the customer service are somewhat quick to reply back to my emails to them (replied within 24hrs) their responses to wait further are very generic. Its simply unacceptable to be waiting for them to return money that is rightly owed to me when i as a customer have followed the correct protocols to ensure that their items were successfully returned in good time and in the same condition to which they were received. Save to say i would not recommend ITS nor used them again myself.

Ordered a jumpsuit from the Stacey Solomon collection checked my bank account in the style had taken 2 payments for 1 item emailed them straight away and was told to send a screen shot of my bank account showing the duplicated payment since then I have sent numerous emails which have not been answered.
The jumpsuit arrived it was absolutely awful! Cheap material something like you'd find in a market stall for a fiver! I returned it straight away and am no waiting for a refund and to be reimbursed for my duplicate payment!
No one from In The Style has even bothered to advise me if they are investigating! I have emailed asking for the customer service managers details yet still nothing!

Absolutely shocking company cheap 2nd rating tatt which is overpriced!

Stacy Solomon and all you other celebrities I hope you read this and end your contract with them!

Unfortunately, I have never received my order. Its such a shame to see so many peoples paid to speak about this brand, to trust them and give your money to receive nothing at the end. I've sent an e-mail, no one replied for 3 weeks now. I just give up..

I ordered clothes from the Stacey Solomon range in the restock, and they hadn't arrived until I spoke to someone from customer services; they said they would dispatch the next day for me. When my package finally turned up, which was supposed to be three items, only one thing was in the bag. The item that was in the bag (purple mini dress) was horrifically sized to me. I went for a size 6 petite as I had ordered previously from in the style, and size 8 was too big. Unfortunately, this dress was extremely short (even though I ordered petite as I am 5'2). The elastic sleeves were very tight, and the chest area was huge/loose, and any chance of me bending over the chest area/behind would show absolutely everything. Finally, the bow was just for show and didn't cinch anything in at all. I'm still waiting to hear back about my other two items, which will probably not fit anyway. Also, to add, I ordered from Stacy's first launch, and the lounge trousers I ordered came with a hole where the material hadn't been sewn up correctly. Finally, I ordered from Saffron's first-ever range, and the 2 hoodies I ordered were extremely thin plus, the yellow and pink one faded in the first wash.

Ordered leggings and a top got 2 pairs of leggings instead wring size! Been emailing for a week to try sort had to send photos and emailed about 10 times to be tike I have to send wrong order back then proof of order and if they still have what I wanted in stock I might get it! So rude so nasty DO NOT BUY FROM IN TNE STYLE will be asking yes Stacy as she is promoting this scam company how embarrassing fir there celeb collaborations

Take way to long for you to get your order every time I check the tracking it goes from 14 days in transit to 21 days in transit will not order from this company again if I ever receive my first order! If I could give 0 stars I could.

Really not great. Poor quality clothing and for an online company not only do you have to pay for delivery, they then change you a handling fee if you need to return! So I've lost £7 of my £39 order. Would not recommend.

Absolute joke of a company. Placed an order with them for 3 items. Received 2 which were completely different to what I ordered. Also were really poor quality. Returned within a few days. Received a partial refund weeks later even though I sent back everything I returned. Arguments are still going on 3-4 weeks later trying to get the rest of my money back. They also take a long time to get back to messages. Sure website says 48hr reply time. Maybe there busy coming up with more ways to rob people? I have had money taken from me for goods which were never received and had a load of hassle. 100% do not recommend and will never use again.

Purchased 2 items on Black Friday sale. Was not notified until AFTER dispatch of 1 item that allegedly the other item is out of stock. I checked from the time of order periodically until now and item and size IS in stock. Now sale is over I'm told that I must purchase it at double the price. Attitude of customer services is "too bad, it's in our t&cs". Will not purchase from ITS again. Adviser on chat smugly said "Should you have experience... you will know where to find this information" upon asking for the registered address to write my complaint to (referring to my understanding and experience of consumer law). Terrible customer service.

I sent an inferior item of clothing back to them had no reply to my emails had to get resolver to sort it out had a refund but in the style had a cheek to take £2.50 out of it for handling fee. It cost me £4.00 to send the item back. Item could not be worn as colour had run in the top and bottoms werent even finished off properly and they got a cheek to charge you for it thats a joke will never use them again sobe warned if you do buy off them and have to send back... only gave a 1 star because theres no zero