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LensablReviews 6,233

4.0

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From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


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Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Great glasses
September 29, 2025

Finally I found some stylish glasses that fit my big noggin for a great price. Love this place.

Date of experience: September 19, 2025
California
1 review
0 helpful votes
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Excellence service
September 28, 2025

Fast and professional. Highly recommended. Thanks!

Date of experience: August 18, 2025
Virginia
1 review
0 helpful votes
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It was fine. I live on a lake and love the floating sunglasses.

Date of experience: September 18, 2025
Arizona
1 review
0 helpful votes
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Easy to order
September 28, 2025

Easy to order and not a long wait time and I needed help I called and got clarification. I had ne problem with the replacement lens they kept cracking because the drill mounts were drilled at angle and should have been straight and my frames was lost and never found.

Date of experience: September 18, 2025
Michigan
1 review
0 helpful votes
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Wrong prescriptions sent to me in the past instead of verifying the rx

Date of experience: September 18, 2025
New York
1 review
0 helpful votes
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Frame repair
September 27, 2025

Frames were replaced at a small cost in a timely manner. Very pleased.

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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Everything went smoothly. No problems with your business model. My issue was that the progressive for reading was very small. I constantly had to lift the glasses to see at the reading level. Hopefully, since these are sunglasses, I will not find this issue with this order.

Date of experience: September 17, 2025
Michigan
1 review
0 helpful votes
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Perfect sunglasses
September 26, 2025

From the first contact through the day I received my glasses it was smooth and easy. No problems at all! My glasses are absolutely perfect. I can see clearly both near and far and I have to say… I look amazing.

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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The best sunglasses I have ever had
September 26, 2025

I belong to a running club and some friends told me about Goodr and the availability of prescription lenses. I was in need of a new pair of sunglasses for driving/running and decided to give them a try. I have been running in 90 - 100-degree weather with high humidity. These glasses perform as advertised and then some. They do not slip and surprisingly do not fog. I am so impressed, I just ordered another pair with transition lenses for everyday wear. I just wish there were more frame options.

Date of experience: September 16, 2025
Virginia
2 reviews
0 helpful votes
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Prescription didn't work
September 26, 2025

I did not have a good experience with Leasabl. When the glasses came, the prescription was not right - very blurry. Unfortunately, I was away when the glasses arrived and unable to meet the deadline to ask for them to be fixed... so I spent quite a bit of money on something that is unusable.

Date of experience: September 16, 2025
Illinois
1 review
0 helpful votes
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I Am So Pleased And Excited!
September 26, 2025

I found these frames that I loved online and I was afraid I would never find anyone to put my Rx lenses in them…and then I found you guys! You didn't "just" do the lenses, you sent me the best lenses/pair of glasses I have had in many years! I can't even express how thrilled I am. You guys rock! I just sent you another frame to do for me with confidence that I'll be just as happy with them. Thank you soooo much!

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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Perfect & easy
September 26, 2025

I love the options & quality that Lensabl provides, with such an easy and smooth process. This will be my third time using Lensabl

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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After warranty expired, lenses had strange spider web cracking. They on on the glasses take a look. I don't know how this could have happened

Date of experience: September 15, 2025
Missouri
1 review
0 helpful votes
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The service is top notch. The glasses and lenses are the best I have ever had and the price is awesome! From the ones I bought new and the lenses I had replaced... AMAZING. Thank you!

Date of experience: September 15, 2025
Michigan
1 review
0 helpful votes
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TOO many emails at a font unreadable to me. I had to use my glasses AND a magnifying glass to even read the post. Emails from different persons are confusing. Some did not have an email that I could return a reply. Also DO NOT KEEP referring me to your web sites with your rules: just state them in simple sentences.in your email. I have ordered prescription lenses from Hong Kong ( the best experience) and from New York with better results. I chose your company from a rating on the internet, but this has been a bad experience for me. Understand that I am ordering lenses because I am older, have vision only in one eye, and slower processing altogether.

Date of experience: September 15, 2025
Michigan
1 review
0 helpful votes
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Works great love it
September 25, 2025

Previous experiences went very well would use the service again and will in the future

Date of experience: September 15, 2025
South Carolina
1 review
0 helpful votes
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Great service.
September 24, 2025

My first order was pleasant enough to make me come back

Date of experience: September 14, 2025
Michigan
1 review
0 helpful votes
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It always takes longer than expected to receive my lenses

Date of experience: September 13, 2025
Texas
1 review
0 helpful votes
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Love these glasses and the price
September 23, 2025

With the price of these sunglasses I am able to have several pair without breaking the bank. Cute styles, colors and lenses. Please offer more frames!

Date of experience: September 13, 2025
Illinois
1 review
0 helpful votes
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Customer service dropped the ball
September 23, 2025

I never received my package and when I reached out I was informed that I had to contact the delivery people because they marked it as delivered. The response basically came off as not our problem anymore.

Date of experience: September 13, 2025