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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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Finally I found some stylish glasses that fit my big noggin for a great price. Love this place.
Fast and professional. Highly recommended. Thanks!
It was fine. I live on a lake and love the floating sunglasses.
Easy to order and not a long wait time and I needed help I called and got clarification. I had ne problem with the replacement lens they kept cracking because the drill mounts were drilled at angle and should have been straight and my frames was lost and never found.
Wrong prescriptions sent to me in the past instead of verifying the rx
Frames were replaced at a small cost in a timely manner. Very pleased.
Everything went smoothly. No problems with your business model. My issue was that the progressive for reading was very small. I constantly had to lift the glasses to see at the reading level. Hopefully, since these are sunglasses, I will not find this issue with this order.
From the first contact through the day I received my glasses it was smooth and easy. No problems at all! My glasses are absolutely perfect. I can see clearly both near and far and I have to say… I look amazing.
I belong to a running club and some friends told me about Goodr and the availability of prescription lenses. I was in need of a new pair of sunglasses for driving/running and decided to give them a try. I have been running in 90 - 100-degree weather with high humidity. These glasses perform as advertised and then some. They do not slip and surprisingly do not fog. I am so impressed, I just ordered another pair with transition lenses for everyday wear. I just wish there were more frame options.
I did not have a good experience with Leasabl. When the glasses came, the prescription was not right - very blurry. Unfortunately, I was away when the glasses arrived and unable to meet the deadline to ask for them to be fixed... so I spent quite a bit of money on something that is unusable.
I found these frames that I loved online and I was afraid I would never find anyone to put my Rx lenses in them…and then I found you guys! You didn't "just" do the lenses, you sent me the best lenses/pair of glasses I have had in many years! I can't even express how thrilled I am. You guys rock! I just sent you another frame to do for me with confidence that I'll be just as happy with them. Thank you soooo much!
I love the options & quality that Lensabl provides, with such an easy and smooth process. This will be my third time using Lensabl
After warranty expired, lenses had strange spider web cracking. They on on the glasses take a look. I don't know how this could have happened
The service is top notch. The glasses and lenses are the best I have ever had and the price is awesome! From the ones I bought new and the lenses I had replaced... AMAZING. Thank you!
TOO many emails at a font unreadable to me. I had to use my glasses AND a magnifying glass to even read the post. Emails from different persons are confusing. Some did not have an email that I could return a reply. Also DO NOT KEEP referring me to your web sites with your rules: just state them in simple sentences.in your email. I have ordered prescription lenses from Hong Kong ( the best experience) and from New York with better results. I chose your company from a rating on the internet, but this has been a bad experience for me. Understand that I am ordering lenses because I am older, have vision only in one eye, and slower processing altogether.
Previous experiences went very well would use the service again and will in the future
My first order was pleasant enough to make me come back
It always takes longer than expected to receive my lenses
With the price of these sunglasses I am able to have several pair without breaking the bank. Cute styles, colors and lenses. Please offer more frames!
I never received my package and when I reached out I was informed that I had to contact the delivery people because they marked it as delivered. The response basically came off as not our problem anymore.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!