
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm a contractor and have been buying regular for around 5 years now from light up. They have very good products at a very competitive price. I usually buy of Kara H. In contractor sales. She is always in a great mood and a true joy to work with. She is extremely knowledgeable with the products and lets you know she is concerned with your order. If the one is out of stock she can usually come another product that will work. If I could get this lady a raise, I hope this review lets her boss know they have a great employee.
I was contacted by shipper, I gave my contact info to meet delivery truck. Shipper said that I would sent email with tracking info and approximate day of delivery. I received email with tracking info that did not work. No phone call from driver. Until 10 minutes before arrival at fire house. We are a volunteer fire dept so no one on site. I had to hurry to get to truck and unload. So your shipper dropped the ball big time on communication.
No changes needed. Awesome & easy to navigate your website.
No changes needed. Awesome & easy to navigate your website.
You had just what I was looking for at the best price I have found with free shipping. I had the old lights with ballasts and they were always giving me trouble in my work shop. These LEDS are just what I was looking for.
You had just what I was looking for at the best price I have found with free shipping..
Fast Shipping. Product was right what order. Good communications
After much research, I found what I needed at an affordable price!
After much research, I found what I needed at an affordable price!
I was looking for some LED Flood lights for my yard. Found some 13 watt bulbs on clearance for a great price!
Have made purchases before with no issues, but this fixture was basically just thrown in a box with very little packing, the rear plastic creased and frame bent.
If i wasn't able to straighten would have sent back. The product works well.
Very easy to order, shipping was fast, and prices were great. Very pleased with quality of the lights. Thank you!
So easy to find and purchase! Thanks Can't wait for them to arrive!
Since I got two LED panels the total was $114 which was over $100 and therefore I got free shipping. Ordered on Saturday, they arrived Tuesday, and I installed them both by Wednesday. They work well.
Shipping took longer thank expected - thankfully we were not in a rush for these items! We did appreciate that we were not billed for the items until they shipped.
I paid extra for the faster shipping and it still only came through as the original date for free shipping. It gave a notice that it would be slower delivery after making the purchase. It should have gave notice before making the purchase of faster shipping. Disappointed with that and am still waiting for a response back
Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks! UPDATE! Lights came in. Great! Will keep this website on my favorites and buy again! Thank you so much!
Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks!
I place the order and I receive it and a few days
That was a quick delivery. Tank you Light up.
I have 26 4ft fluorescent fixtures between my barn, garage, and basement. Several of those were completely burnt out. The LED bulb 20pack at $2 a bulb were listed as "warm bright" 3500k and I was a little leery of them not being "white" enough but they are sure bright enough to not care if they're blindingly white.
They had what others didn't, and still the best price. Great communication, too.
Thanks for the cost effective, energy efficient bulbs. We can all do our part to help solve climate change by updating to LEDs. Also, use your voice to advocate for action by Congress at CCLUSA.org
Thanks for the cost effective, energy efficient bulbs. We can all do our part to help solve climate change by updating to LEDs. Also, use your voice to advocate for action by Congress at CCLUSA.org
Dear Jesse, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!