MirrawReviews 2,410

I had a terrible experience with Mirraw India. When I placed my order, the website clearly stated that the item was returnable within 7 days. But when I tried to return it, they flat-out refused and claimed the product was non-refundable—completely ignoring their own stated policy. On top of that, the quality of the material was extremely disappointing. The product I received looked nothing like the images on their website. It feels like a bait-and-switch: they lure you in with nice photos and then send you something totally different. This was a complete waste of money and time. I feel misled and scammed. I strongly urge others to avoid shopping here. Their return policy is not trustworthy, and the quality is unacceptable.

Wish I read review here. They cheated lied and kept lying about timeline don't buy you will not get it

The joke "when you order off wish" Mirraw absolutely fit in to this category. I ordered a suit for £78. I was way too big absolutely NOTHING LIKE THE PICTURE I wanted to return it and the said "No as it was a custom order" they have basically taken my money sent an off the peg cheap suit and then told me I cannot return it. PayPal dispute open to see if I can be helped. DO NOT BUY FROM THEM

Mirraw will try and rob you blind. I wanted a blouse/choli to be 47". They would only do 44". For an extra 3 inches of material, they wanted me to buy 2 of the same outfits so they can merge them. That just doesn't make sense. They have very poor customer service. Avoid this place unless you want to do PayPal disputes

Terrible, terrible, WORST SERVICE EVER! Their product is of poor quality and does not match with how they display on their website. PLEASE DO NOT USE THIS WEBSITE AS THEY ARE DECEPTIVE! I ordered 4 items (A,B,C,D). Item (A) was no longer available and they pressed me to find a replacement which I did and it was $7 over and they wanted me to pay the difference even though they caused me inconvenience and I had a 15$ coupon for spending $125. At the end they refunded me for item (A) after 3 weeks. Item (B,C) were delivered very late and were of poor quality and did not justify the price tag. I received a delivery confirmation email for items (B,C) being delivered and ordered completed. Now I had not yet received item (D). I get an email saying that I needed to return item (D), the email contained steps on how to return with the return label. They also went and added item (D) to the previous delivery confirmation email of items (B,C) which were delivered. This all happened in one week. I responded to them and they send me the same message. I was so frustrated and responded again breaking down the entire situation. They responded saying I was refunded but not how much and they didn't even explain as to what happened to item (D) or why was it falsely added to the previous delivered confirmation email of items (B,C). I'm still in the middle of this process and it has been very exhausting. They deleted my review I left on their website and I 100% believe that they are buying good reviews!

They are big cheaters,i ordered a dress from them and i request for standard stitched...but they sent me dress with diffrent fabric and material from the one i saw and i chose...and thier rules isnot refundable...

Bad experience, very low quality and bad service. Talked with customer care. No help.they should focus on quality instead of advertising

BAD EXPERIENCE at Mirraw. I ordered 2 kurtas based on the size chart. They sent me smaller sizes. When I contacted the customer support, they asked me for measurements. Made me change my tape measure 3 times because it did not have 8 markings per inch where mine had 16 markings. For crying out aloud, an inch is the same on all tape measures. It's been 3 months and I had sent pictures multiple times showing the measurements on the garments with my new tape, and compared to the size chart for that garment as per my order. They insist that 16.5 in is the same as 19 in for the shoulder measurement on their chart. They keep saying they escalated it but I get the same response. They are crooks and they cannot accept that they made a mistake. Please can you share the CEO number so we can bombard them with how bad their service and quality is.

I am extremely disappointed with the service and product quality from [Company Name]. I ordered a saree that was advertised as dark blue, but what I received was a completely different color—pure black—and the quality was far below what was promised. To make matters worse, the company has been unresponsive to my request for a full refund, despite my numerous emails explaining that this was not my mistake, but theirs.

I understand their policy on non-returnable stitched items, but this situation is different. I received the wrong product and poor quality material, yet they continue to offer minimal refunds (starting at 10%, then 15%), which is completely unacceptable. Why should I, as the customer, be penalized for an error on their end?

Their lack of proper customer service and failure to address the issue has been incredibly frustrating. This is by far the worst company I have ever dealt with. I would not recommend them to anyone based on my experience—buyer beware.

No inspections before shipping. All 7 items were incorrect. Customer service doesn't pickup phone. No resolution whatsoever. Do not order from this site. Order Number:- M*******

Do not trust MIRRAW. They supply very poor quality materials. I had return two items recently, now struggling to get the refund. Each day I am receiving email from MIRRAW with different stories about my refund. The return post tracking says item delivered. However MIRRAW create stories each day delaying the refund. Return postage we have to pay from our own pocket which MIRRAW will not refund. So please do not engage MIRRAW. It is waste of money and time.

Please don't buy from this company. They deliver damaged goods and bad quality due to that they have 7 day return policy. Very bad customer service. I will never ever recommend them again.

I recently bought a saree, but it was of poor quality and not worth the price. After purchasing it, we found several sites selling the same design and saree at a much lower price. Additionally, they messed up the delivery. After communicating with both the seller and the courier service, we were informed by the courier service that due to a technical issue, the package was sent back to the shipper. Upon my request, they resent it through DHL, which I received in a few days. Based on this experience, I don't think I will buy from this site again.

I ordered a 3 piece suit from Mirraw and the kurta top that I received was a fraud. The neckline did not match the picture they had on their website, the pants was short. The status of my order did not change to "delivered" for the longest time, so I could not put up a returns. When I contacted Mirraw, they kept advising me to check after 48 hours. This went on for almost a week. After which, Mirraw refused to acknowledge that the outfit I received was a horrible copy of the outfit they had on their website. This site is NOT RECOMMENDED.

Hello,
I ordered marriage dresses on 6th May for a marraige on 24th May. The promised delivery date was 23rd May. Since the products were not received for the marraige, I had to struggle to make alternative arrangements. I contacted Customer Service and sent cancellation request on 25th May. Since they did not cancel, I tried to contact Customer Service over phone. In spite of trying several times on different occasions, they did not pick up the call. Finally, they delivered the product on 12th June. It came in a bad package and wrinkled the contents. The products were low quality for the price. It is NOT worth ordering them again.

Order Id: M******* I ordered a kurta, pyjama, mala and mojdi order from them on 26th April 2024. At the time of ordering, the expected delivery date was 12th May. This order was for a groom who is getting married on 16th May. I had 3 days as a contingency because I know orders can sometimes get delayed by a day or two. When I did not receive order by 12th, I called the customer care team who told me that the order was not even dispatched. I told them to cancel the order and provide refund cause this is wedding attire. It has absolutely no use to us if not arrived on time. Later, their support representative, Shubham Patel sent confirmation that order will be cancelled. Next day, another representative sent me email saying order is being dispatched in 24-48 hours. Since then, I have sent number of emails to this team stating that I dont want this order and that it should be cancelled and my money should be refunded. I have had zero response. Instead their system is sending me emails saying i havent replied to their ticket in 24 hours. Even if the items arrive now, they will arrive after the wedding is over. I need to spend additional efforts and money to return it. Mirraw is a horrible company. Do NOT even buy from them. The customer support is a JOKE! I will be logging complaint in BBB to make sure their US business suffers. This whole ordeal has caused a lot of frustration to me and my family as we do not have any outlets locally to buy wedding attire. This team and company ruined a beautiful wedding with their unprofessional behavior!

I received the product but totally different product. Even blind people can figure out this is not the same product with the same quality. Might be similar in structure. There is no way I am satisfied, I paid big dollar for this and I am not gone get it wasted. I am gonna complain every where and give negative reviews unless they send me the same origin

Nice cotton, fashionable colors. It looks stylish, comfortable and beautiful under sneakers, I recommend buying it!

I bought a shirt for my sister to wear to graduation. We measure it and choose the size according to the size chart. I usually don't like to order clothes online because I prefer to try them on before buying, but they fit her perfectly and were of good quality. She is excited to use it. When I had a question, I received an answer that same day with all the information I needed. Would definitely buy here again!

Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery