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From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.2 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 28th among Auto Accessories sites.
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I needed to do a air suspension Delete and Mudify helped me get everything I needed for the job. Great price with great help.
I received all the items but the second box was torn to shreds. Horrible attempt at a secondary "tape job" and all of the styrofoam inside the box was mangled as heck. Both of the boxes for the springs that were inside the shipping box were ripped open and had foam everywhere.
Hi Miles, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.
Love the kit. Pain in the $#*! putting it in single-handedly but worth it. She stay perky, no more sagging.
Thank you so much for your review!
I ordered a OME 3" package for my FJ CRUISER and it came very quickly I call ed to find out why the front struts were delayed and was informed that they were routed for assembly (which I had requested and paid for DUH). They arrived that Sunday! Just 2 days after the rest of the order. Perfect!
Thank you so much for your review!
Shipping boxes were damaged a piece of hardware is visibly bent (not sure what it is but it a ring that came with the struts.
Hi Isabelle,
We sincerely appreciate your review. We apologize for any inconvenience caused by the damage to the shipping box. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope for the opportunity to exceed your expectations next time and earn that coveted 5-star review. Your feedback is invaluable to our growth. Thank you once again!
Had a couple hiccups, but they always followed through and everything was resolved
We're truly grateful for your review! It brings us joy to know we've been able to assist with all your needs.
After ordering they called me to ensure vehicle fit and it was shipped quickly.
We appreciate your review! It's wonderful to know you're happy with your purchase!
Mudify answered my question and sent me the appropriate parts immediately. I'm back driving in less than a week.
We appreciate your review! It's wonderful to know you're happy with your purchase!
Product was delivered on time and as ordered. The box was in perfect condition and the lift is installed, works great!
Hello Kevin! Thank you so much for taking the time to leave us a review.
Showed up like it was dragged behind the delivery truck. Great customer service though. I don't know why you wouldn't wrap the leaf springs with some cardboard and the syranwrap them
Hi Rian, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.
We appreciate your review! It's wonderful to know you're happy with your purchase!
Exceptional experience! The customer service was top-notch, resolving my questions really fast over the chat. And I was surprised that shipping exceeded expectations, I got my stuff in 2 days. Highly recommend!
We appreciate your review! It's wonderful to know you're happy with your purchase!
Contacted support numerous times to try and get a return for an item I purchased, worst support I've had for off-road parts. Purchase elsewhere
Hello Alex! We trust you're doing well! We're truly sorry to hear about your experience as expressed in your review. However, upon reviewing our records, we've found that we did assist you with your return and promptly processed your refund, contrary to what was mentioned. Should you have any further queries or require assistance, please feel free to let us know.
Eddie is really professional and went out of his to make sure what I bought would work on my truck, he is also very easy going to get along with, really enjoyed working with him!
Hi Javier, thank you for taking the time to leave us a review. We’re pleased that Eddie was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!
Ordered, received, installed. Thats was my easy.super smooth fast transaction! If only all purchases be this simple
Hi Frank, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
The process seems a bit disconnected. They couldn't answer online, they didn't call back as they stated. It took a day to make contact who stated they would send tracking information, which didn't happen and two days later it arrived. So you'll get it, you just won't know when...
Hi Steve, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.
Purchased the BP51 kit. It was significantly cheaper than other sites and they threw in front weather tech floor mats. Came in a few different shipments but got here quickly. Only had one problem where I had to track down a leaf spring, but that was FedEx's fault. Will consider Mudify again for other parts.
Hey Phillip, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
Took advantage of the black Friday deal and bought the assembled 3 inch lift kit for my GX460. Delivery was quick and price was great!
Hi Walter, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
Everything went great. But I did have a small scare. I receive emails that both packages had been delivered when only one had. You guys were closed on the weekend so I went the whole weekend thinking that the package had been stolen or lost
I came back from my camping trip with the great relief of seeing them on the porch. Thought You should know
Otherwise knowledgeable and cool customer service. Thanks
Hey Brendon, thank you for your 4-star review. Your feedback will help us improve and maybe we will get 5 stars next time. Thank you!
Nicely packaged and fast shipping; mudify's website is easy to navigate and customer service was
Hey Harvey, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your review! :)