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From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.2 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 28th among Auto Accessories sites.
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This is the spot for all your online offroad purchases. Was looking into buying a suspension kit and came out with the complete package bundle of wheels, tires and suspension. Very knowledgeable staff, quick to respond, excellent pricing, and quick to ship out my products. Great experience with Mudify.com really recommend this site.
Excellent service and communication, tracking numbers was provided in less than 2 hrs.
These guys are the real deal.
I changed my order at the last minute, and they were quick to respond. I love the product, it rides firmer, but that's how we like it. There are a few scratches, but that is expected from Oldman EMU shipped from Australia. Overall a very reliable, great product, and an excellent company. I'll buy from them again. Uploaded a few films in Youtube with the Lift in action and a few places we've been.
YT: Ma xD Expeditions
https://youtu.be/ZncQ143Yvwk
Joel and crew go out of their way to make this order happen!
Quick and easy. Great company to get tires from and very friendly.
Very quick to respond. Made sure that we had all the parts and pieces for our project.
I ordered my OME BP-51's from Mudify and I couldn't be happier. Fast shipping and the customer service I received regarding any questions was outstanding! Mudify took care of my and they'll definitely keep me as a customer!
Parts are parts, right? In fact, the cost is pretty much the same anywhere you look. It's not necessarily the parts you're buying from a vendor bur it's the overall experience. The customer support, the shipping, etc. Well, in my opinion, Mudify nails it. Here are the things that stood out:
- Their lift kit picker was really helpful. The graphical representation of the kit options was awesome. I liked the way they guided me through the process and made it EASY for a 4x4 n00b like myself to make the right decisions without being totally overwhelmed by choice like I felt with other vendors. This was honestly the #1 reason I went with Mudify was because of this experience.
- I did place a call to their sales service prior to making my purchase and the rep was extremely helpful and knowledgeable. He knew what he was talking about and was able to quickly answer my questions and guide me properly.
- The shipping was quick and exceeded my expectations. I ordered on a Thursday before a holiday weekend and the parts were at my mechanic's place 3 business days later. Best part is that everything was as expected. No missing parts and a few hours later the suspension was built and installed and my truck looks and drives perfectly.
I will totally order from these guys again. They won my loyalty. Highly recommend.
Great products, excellent service and customer service is great. This will be my new go to site for my future purchases.
First off very satisfied,
So, I have been scammed before and you can call me paranoid cause now I almost only buy from companies that exist on better business bureau, but I took a chance and I'm glad I did. I submitted my order for the gen 1 Tacoma old man EMU heavy and within about 24 hours I got a shipping notice. This was a split ship, a box and 2 leaf spring, 3pks all together. It got to me in about 5 days. However, 1 leaf spring was missing and FedEx showed it just stopped making progress at some point. I reached out flustered via email and I got a response within a few hours saying they would check into it. Within 24 hours of that first email, I was asked what l was missing and a new package was sent out. I believe expresse shipped cause i got it in what seemed like 3 days. From the first email to the shipping I think that was around 48 hours. I'm sure everyone has a nightmare story about buying stuff online, especially something that has a lot of money tired up in it. I have to say no nightmare story here. This company was courteous and communicative and despite have a shipping snafu, I would buy from them again. I know they will take care of me or any other customer and with a good attitude, which is key these days.
Also worth a mention, they send you everything you need. They kit the kit so to speak. If you buy this set up from most places, you have to toss in some exhaust hangars and you also have to punch out the bushings the springs to put in the nicer ones, but this company takes the guess work out of that and has it kitted to reduce some of that hassle. I relay appreciated that. Their kit price was extremely competitive and after seeing they add-ins that were included, it was hard to look anywhere else.
Thank you!
Best online experience buying parts I've had. Joel was very nice and even gave me a call to inform me of the status of my order. Hands down one of my favorite online retailers for their customer care.
Never again never again never again never again never again never again never again never again never again
Quick and great customer service can't wait to get them installed
Joel and his team of professionals at Mudify simplifying the painstaking process of navigating the world of lifts, suspensions and all thing off-road. They operate a first-rate world class customer service department who are standing by to answer your questions or concerns. Thanks to Joel and Team Mudify, I am sporting with confidence a 2021 Toyota 4Runner TRDOR equipped with a 3inch Old Man Emu BP-51 full suspension ready to tackle all my off-road adventures. I highly recommend and fully endorse Mudify for all your off-road needs
J Santos
CTX-4R
They reached out to make sure the products I ordered were what I was looking for. Excellent customer service.
Mudify got my lift kit to me here on the Big Island, fast and less than what everyone else quoted. It was exactly what I ordered and working out great.
Since I called not only did they help me find the item I was looking for months, but they also helped me get it in time for a trip that same week. Superb service and fast shipping. Will definitely buy again.
I was doubtful at first to buy from this website; however, they far exceeded my expectations. Great service; all my doubts were answered when I contacted them and my suspension BP51 came quickly and in perfect condition. Definitely recommend!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Omar, we are very sorry that you had a bad experience with our website. As we explained to you over the phone, the kit you bought clearly states in the description the parts that are included and the ones that are not included. That is why you have to manually select the add-ons in order to be included. Please do not hesitate to reach out to us so we can properly assist you.