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PaytmReviews 769

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 694th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Vicky p.
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Mene pytm care ko kai br smjana chaha ki me sirf 2 br toll plaza se cross hua or mera toll 3br lga please muje extra toll jo lga he wo refund kro... to coustmer care ka khna ki hum refund nahi kr skte. Hamare record me 3 br cross hue ho. Frud kr rha he paytm isme bhi

Date of experience: July 25, 2021
India
1 review
0 helpful votes
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Good
July 19, 2021

It is good one for all payments superr good one for all products and payments good one for all money safe paytm App install all...

Date of experience: July 17, 2021
India
1 review
0 helpful votes
Follow Vin S.
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It's not at all good aap if there is problem where to complain and it's like net bank and I am very much disappointed no customer care executive takes call. Very bad.

Date of experience: July 16, 2021
India
1 review
0 helpful votes
Follow Manish B.
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Complain in sound box in 4month no replace device & no propare service rent in cutting in all mouth very very poor service in paytam service team swaap machine complain 15 days old complain no change machine no parfect view

Date of experience: July 9, 2021
India
1 review
0 helpful votes
Follow Pooja K.
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Last one year I just called them for refund of my flight ticket. Customer care executive not even have manners to talk with customer. If you are not able to provide the service properly then you are loosing your customers day by day. Dont even deserve single Star

Date of experience: July 5, 2021
India
1 review
1 helpful vote
Follow Parveen K.
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Our customer care is available Paytm 24*7 Customer Helpline 98, 83, 94, 01, 37, Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us... Paytm 24*7 Customer Helpline Numbers. Movies and Events...

Date of experience: June 29, 2021
India
1 review
0 helpful votes
Follow Nikhar A.
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Though their products are great but their services are pathetic. Hoping they will improve it in near future or else they will collapse sometime soon.

Date of experience: June 24, 2021
GB
1 review
0 helpful votes
Follow John V.
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I had signed up for a PayTM account online and completed the full KYC as well. The PayTM representative had informed me that I would get an official notification from PayTM in my email and also an SMS. But unfortunately, I did not receive either of those. I have tried to contact PayTM customer care many times. But I don't believe there is such a thing called as Customer Service for PayTM. You have absolutely no chance of speaking to anybody to get your issues sorted. I even changed my Password on their IVR as I could not manage to speak to a representative.
So I actually know my password and my screen lock ID information for the PayTM App. But on their App it doesn't give you the option to enter the information.

It asks you to enter your password or Screen lock ID, but doesn't give you the option to enter the requested information.

I guess I should be happy that I have not added any money so far.

No wonder that PayTM customer reviews are so poor. Don't become a PayTM customer if you don't want to be a future aggrieved customer!

I have attached the screenshot of my issue as mentioned above.

John

Date of experience: June 23, 2021
India
1 review
1 helpful vote
Follow Kiran R.
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I ordered a Bluetooth watch but they given used product and not given label in that and I make return but they didn't accept because they want label rate of the product but they didn't given the label at the time of delivered this too worst company

Date of experience: June 16, 2021
India
1 review
0 helpful votes
Follow Mhademo K.
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Refund Pending
June 16, 2021

It's been one month, still I dint got my Refund from Paytm O/no *******3870, Complain No: *******

Date of experience: June 16, 2021
India
1 review
0 helpful votes
Follow Rahul S.
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Paytm customer care number 87; 56:83:08:13,, 24/7 new call
Paytm customer care number 87; 56:83:08:13,, 24/7 new call
Paytm customer care number 87; 56:83:08:13,, 24/7 new call

Date of experience: June 11, 2021
India
1 review
0 helpful votes
Follow Rony G.
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Fraud paytm
June 1, 2021

Paytm Fraud
Today I downloaded paytm.

They gave a offer to avail postpaid service which the limit was *******, by clicking some button Unintentionally I purchased something known as google play card or something for 5000, I requested for refund as I even dont know what it was.

Now they are saying next month you have to pay 5000 for unknown thing.

I went to google pay help, they we cannot refund get it from paytm.

I'm uploading the chat which done from google.

This is fraud, they asking to pay which you have purchased

Date of experience: June 1, 2021
India
1 review
0 helpful votes
Follow Sandeep S.
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Paytm offer me zee5 55 discount offer on rs 999 yearly subscription when I applied promo code zee5 charges me full amount of rs 999 instead of ra 450/-, paytm customer care is in hell there is no way to talk customer care executive.

My advice is don't belive in paytm offer bull$#*!. Even I have no faith in paytm.

Be careful

Date of experience: May 31, 2021
India
1 review
0 helpful votes
Follow Surbhi J.
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You disgusting people given no rewards and just making fools to people! If i m not belong from good city what i will do with your fuking couples! Tell me! Atleast you have to give some money rewards na so that i m interested in using your app! U r just sending couples how can i use them i m in very small village and cant do that! And getting nothing! Try to put that policy which u have given earlier plz

Date of experience: May 23, 2021
India
1 review
0 helpful votes
Follow HASMUKH M.
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HI SIR I don't understand why did you cancelled my return request i provide all information you request i wait for some come to pickup in look in my return request it says it processing all of sudden it says it request or return cancelled it surprise for me this happen 1 st time in my life i bought and come out this way how cen i believe buy from pay tm mall without any response and cannot talking with any one talking with only machines it big amount of money 8.798 rupees and it seller fault he is not shipping well and product got damage seller has no any replacement in stock that he and pat tm mall donot like refund money what i going to do with damage sub woofer please be were to buy from pay tm mall that s hard working money

Date of experience: May 20, 2021
India
1 review
0 helpful votes
Follow Nikita D.
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After returning the money from airline they didn't return my money back. So please guys don't use paytm

Date of experience: May 14, 2021
India
1 review
0 helpful votes
Follow Amit S.
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Worst service
May 14, 2021

I placed order for oxymeter using Paytm site. I called delivery agent to deliver the order. He did not deliver my order. I called him multiple times. Without contacting me, he cancelled my order. I suggest everyone, please do not purchase anything from this site. Very worst

Date of experience: May 14, 2021
GB
1 review
1 helpful vote
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Worst
May 9, 2021

Worst app from last 1year. Worst customer care service. Always give PAYTM FIRST COUPEN, this also useless. Paytm mall charges more than Amazon & Flipkart now. Dont known why this site gone down. Last 5 years I am a regular customer, now I switched to Amazon

Date of experience: May 9, 2021
India
1 review
0 helpful votes
Follow Jinesh K.
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Mera paytm number kho gaya to paytm open karne ke lie muje otp chahie jo possible nahi hai. But vo wallet ka payment tranfer karne ke lie mene bahot complain ki. But koi soluation last 4 months se nahi aaya hai. And abhi mene purana number chalu kiya to abhi acount block hai and unblok nahi ho raha hai. And customer care me bhi bat nahi ho rahi. Paytm services very bad

Date of experience: May 1, 2021
India
1 review
0 helpful votes
Follow Sunil y.
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Delay in refund
April 19, 2021

Paytm customer care executive postponing the date of refund, every time I call them they said they will register my complain and take action after 7 days, again I call after 7-8 days again they reapet same.
Airline said they already transferd the refund to the paytm.
Very bakwas customer care service.

Date of experience: April 19, 2021