business logo of Paytm

PaytmReviews 769

1.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Paytm?
grey star
grey star
grey star
grey star
grey star

Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 694th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

We monitor reviews for authenticity

India
2 reviews
1 helpful vote
Follow Megharaj j.
Unfollow Megharaj j.
Share Review
Report Review

Paytm Is a FRAUD
April 14, 2021

I am using Fastag he lost my amount 430 So I don't believe on Paytm is also China App, He cancelled cash back.

Date of experience: April 14, 2021
India
1 review
0 helpful votes
Follow Sudhanshu S.
Unfollow Sudhanshu S.
Share Review
Report Review

Paytm is the worst online site ever. Whether it is for shopping, recharge, Ticket bookings anything. They are worst at providing customer support. Paytm is terribly worst at refunding your amount. Never go for this site. Special for booking any tickets or shopping.

Date of experience: April 9, 2021
India
1 review
0 helpful votes
Follow Priyank K.
Unfollow Priyank K.
Share Review
Report Review

Paytm is no longer credible

Its an online fraudulent website

Service providers and paytm just take customers for a ride

Avoid wasting ur priceless time and money with paytm

Stranded in middle of now where courtesy universal travels ( if it exists) and paytm

Date of experience: March 30, 2021
India
1 review
0 helpful votes
Follow Neha P.
Unfollow Neha P.
Share Review
Report Review

Regarding shopping
March 19, 2021

Such a waste site to shop online
I have bought a boat earphone from my brothers paytm app... which is not compatible with my handset... i asked for replacement first they accepted then after 3 days they rejected. While on there site they have mentioned 7 days free return policy. Such a hypocrite. Make fool of the customers... now they are not accepting the return and blaming the seller only... no other site do like this they are respossible for their policies mentioned... this is such a online site where no customer executive is available for call. Only they give the link for message where u get unsatisfactory reply... pathetic... disgusting they are... never recommend anyone to buy from paytm mall. They make fool of the customers only and have unauthentic policy system... if there is 0 star i will given them 0 star not even 1... such a waste..

Date of experience: March 19, 2021
India
1 review
0 helpful votes
Follow NASAR S.
Unfollow NASAR S.
Share Review
Report Review

Fraud
March 8, 2021

I tried to purchase a mattress from Paytm and tried to cancel it with the reason of not delivering within the specified time and no courier details for dispatch of product available. There after problems started. Nor they deliver my product not they refund my money and ultimately no coustomere care support. When ever I tried to contact them they simply send a useless link which is not usable to contact coustomere care.
Finally don't go to purchase from paytm if we got any problem no one to support and no guarantee for refund

Date of experience: March 7, 2021
India
1 review
0 helpful votes
Follow Arvind P.
Unfollow Arvind P.
Share Review
Report Review

Cashback not provided.
February 26, 2021

3rd class service, I have a indent gas Booking but cashback not provided, 6 time complain but no any response.

Date of experience: February 26, 2021
India
1 review
0 helpful votes
Follow Udit K.
Unfollow Udit K.
Share Review
Report Review

Paytm mall is not a given good services. My complain refund regarding. But paytm mall company not accept rquired know about product. And valid action to return request. I'm requested its a defective and wrong product but no repose last 5 days and my complain closed without any enquiry. I'm not happy with paytm mall.

Date of experience: February 26, 2021
India
1 review
2 helpful votes
Follow Sujata G.
Unfollow Sujata G.
Share Review
Report Review

I made 2 payments of 1500 at a petrol pump.in Delhi. Both transactions failed but the amount got debited from my account.The third transaction was however successful and was transfered to the vendor. I have sent bank transaction details, failed transaction copies and a letter from the vendor that 1500 has not come to him. I sent these proof copies to Paytm through their helpline but no action in my favor has been taken.Im scared to use Paytm now

Date of experience: February 25, 2021
India
1 review
0 helpful votes
Follow GOPINATH.P B.
Unfollow GOPINATH.P B.
Share Review
Report Review

Worst site for buying any product
February 21, 2021

"I have ordered a 10 self activation fastag for 4500/-but i received a fake product that is completely useless And there is no return policy for that product.so i will not recommend paytm for shopping." moreover no local language customer care executives!
Only english or hindi in it

Date of experience: February 21, 2021
India
1 review
0 helpful votes
Follow Sushil S.
Unfollow Sushil S.
Share Review
Report Review

Damage product received no contact of paytm customer care 3rd class service... after sale no response

Date of experience: February 19, 2021
India
1 review
0 helpful votes
Follow AVINASH S.
Unfollow AVINASH S.
Share Review
Report Review

I have ordered Fatstag from Paytm App, Ordered 5th Feb, till now fastag not received. Complement raised but no use

Date of experience: February 14, 2021
India
1 review
0 helpful votes
Follow Ashok K.
Unfollow Ashok K.
Share Review
Report Review

Cheating peoples
February 11, 2021

Very very bad service for merchants pos not working properly and charge rental 3 times in a month plz friends don't commit to paytm they cheaters

Date of experience: February 11, 2021
India
1 review
1 helpful vote
Follow alisha J.
Unfollow alisha J.
Share Review
Report Review

Do not buy anything from Paytm mall. I trusted it because i was on an assumption that paytm has a good market name. But its fraud. They did not deliver my order and took the money. The customer care does not have any option to talk to a real human capable of problem solving

Date of experience: February 9, 2021
India
1 review
0 helpful votes
Follow Vijay Y.
Unfollow Vijay Y.
Share Review
Report Review

Fraudulent
February 7, 2021

I have not made any transaction while payment deducted. There is no customer support. Please remove this application, Can fraudulent any time. Do not attach bank...

Date of experience: February 7, 2021
India
1 review
1 helpful vote
Follow chandraprabha p.
Unfollow chandraprabha p.
Share Review
Report Review

Fraud of Airtickets
January 28, 2021

I had booked flight tickets precovid lockdown but due to pandemic it was blocked with paytm as credit shell for future airticket booking. But to my surprise even after doing so many mail followups and also call followups, they are not even bothered to give a call back or reply to my mail regarding booking of ticket. Almost one month is passed but useless and illiterate staff is not at all bothered to call back or revert on mail. Nonsense Paytm team. Never use this app.

Date of experience: January 28, 2021
India
1 review
0 helpful votes
Follow Hitesh N.
Unfollow Hitesh N.
Share Review
Report Review

I requested for my fastag closure 3 months back. After several follow-up and fake promises by paytm, the tag is still not closed. Paytm customer service is the worst in the world. Even their senior persons are not reliable and are super dumb.

Date of experience: January 24, 2021
India
1 review
1 helpful vote
Follow Lokesh S.
Unfollow Lokesh S.
Share Review
Report Review

Customer Care Services
January 17, 2021

Useless Customer Care Services.
From my Account, Money reduced (withdrawal) but my recharge not done. It's happen two Times with me.
And their Customers service totally fake.
Be safe from such kind of App.
For Further Information you contact with me I'd

*******@gmail.com

Date of experience: January 17, 2021
India
1 review
0 helpful votes
Follow Ziabur R.
Unfollow Ziabur R.
Share Review
Report Review

Refund delay for 90 days
December 16, 2020

Paytm waste app he india ka kionke mera tickets cancel ho gaya 27 Sept 2020
But abhitak mera amount refund dene keliye nahi huwa bohuthi ghatia app he.
Abhitak mera solution dene ke liye nahi huwa ki kob amount refund kore ga.

Date of experience: December 16, 2020
India
1 review
0 helpful votes
Follow Abhay P.
Unfollow Abhay P.
Share Review
Report Review

Worst service
December 10, 2020

To solve problem they will take days or months...,...

Date of experience: December 10, 2020
Hong Kong
1 review
0 helpful votes
Follow jayram r.
Unfollow jayram r.
Share Review
Report Review

I have full kyc account fuuly verified and today they stopped 4 incoming payments of 5000 each for no reason, without any message or information. After trying to complain, no mail ids are provided in any site for complaint. On call they said will try and resolve in 3 days?... is it 3 days easy go?, then i explained that i have only handful of senders and recievers all repeated contacts, they explained that their cybercell has bolcked the account, there is no reason can imagine, my simple private account with all known senders, no proper reply, no reply at all, can't explain how long, how much and how is my account is imposed a limit for what reason god knows? Showing all colors of china

Date of experience: December 3, 2020