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Roberts Camera Reviews Summary
The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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Shopping was easy, and I love my new camera. I appreciated being able to see actual pictures of the used cameras before buying. I wish I'd found them years ago!
Everything good. The lens is like new and work excellent, this is the third time i shop here, and i recommend Roberts Camera store
I have buying and selling through Roberts for years. I have yet to be disappointed. They are professional, and deliver what they promise. Highly recommend.
Nice customer service. And purchasing online was very easy! I will definitely be purchasing from here again. They have nice sales and I was informed when I went to pick up my camera that they offer classes, which I am very excited about.
Product arrived before schedule date, packaged well, in working order. Will do business with Robertscamera again. Will also recommend you to other people. Thank you.
Very happy with my order. I got a great price on a camera body, fast shipping, and camera is in excellent condition.
The lens I bough was exactly as pictured on screen. It was described as "excellent condition" and it definitely was. It was delivered fast and on time. This company has gained my trust, I know exactly where I will be getting my camera gear from now on.
Received the item the following day after shipping. It was just as described... in "mint" condition. Used the lens a few days later and was amazed at the quality. This is my first L-series Canon lens and it did not disappoint. Roberts service was exceptional and I've since, ordered an additional lens. Photos below are the first images taken with the lens; hand held. Thanks for making the buying experience quick and easy. Excellent rating in all categories.
Easy to order and fast delivery! Thank you Roberts Camera Ill be buying again real soon! I need a good place that can answer of my photography questions.
I got this to replace my Canon XSI. I am impressed with what Canon T1i I got from you. I checked the shutter count and it is true to what you advertised.
The 6-month warranty is testament to your company's commitment to customer service.
I bought a used Sigma 170/500mm lens online from Roberts. By my own mistake I ordered the wrong lens. I assumed the lens was AF, it was not. I checked online and Robert's had the lens I actually wanted and should have bought. One call to Robert's customer service and they advised me to return the lens and I would get a full refund. Shipped the lens back and tracked it via USPS. Tracking showed the lens made it to Indianapolis but no verification of delivery. Another phone call to Robert's and they quickly verified that they had received the lens and the correct lens had been shipped out to me. Same day got a verification that my credit card account had been credited the original amount. The whole process was seamless, other than my original mistake. Will be buying from Robert's again in the future. PS: The new lens works fantastic.
I've been wanting to get into medium format for a while. Pentax 645 was on my radar and I missed out on a camera body on UsedPhotoPro recently. When this excellent condition one popped up, I jumped on it. Camera body is in exact condition as stated and contains the 120 back. I cannot wait to get out shooting with this soon. Thanks!
Another lens for my used Minolta Maxxum 7000 -- and the lens meets/exceeds the rating from usedphotopro.com -- and the 10% discount coupon code recently emailed out was a nice bonus.
Camera arrived very fast and was packaged extremely well. Condition was better than described. Have never had an issue dealing with Robert's Camera.
Very reliable and excellent warranty. I purchased a used camera and discovered it had a flaky SD card connector. I emailed and promptly received a return shipping label and as soon as they received the camera, they issued a refund. More recently, I purchased 2 Olympus Pro refurbished lenses from Roberts at a substantial discount to their new price. Olympus has a 90 day warranty but Roberts covers them up to 6 months, which saves on having to buy an extended warranty.
I am a repeat customer with Roberts because they say what they do and they do what they say. I have been pleased with all of my purchases from Robert's Camera.
Everybody was very nice and polite, and my products arrived in a timely manner and in excellent condition.
Always a great buying experience! Price, Shipping, Packaging, etc. are always top notch. The go to shop for all my camera needs.
This was my firs purchase from Used Photo Pro, but i will definitely buy from them again. Product description and condition were spot on as well as shutter count. Extremely satisfied with the entire experience.
Ordered on a Wednesday. Shipping was quick and a breeze! Mail lady came Friday to deliver it, but I wasn't home so she delivered it Monday & I couldn't have been more happier! It's very nice and had so many features that I'm still figuring out. But I love it!
From the business
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members