ShoebaccaReviews 7,459

I ordered my running shoes on line. After giving the OK to PayPal, the shoebacca site said there was an error and the order did not go through. Yes, they still took my money from PayPal. After trying to get in touch with shoebacca every day for a week ( calls and email) I decided to fight through PayPal.
Finally heard from Shoebacca that they will refund the money... that was over two weeks ago and still no refund or follow up from them! Do Not Buy From Them!

I order one pair of tennis online thru amazon
Got 2 wrong pairs, US postal office US Postal asked me to pay for shipping. After many days/ hours of calling costumer service they sent me the return form. Few days after i receive a text stating they will refund my money in 3-5 business days never happen i still calling to costumer service and may go to my bank to report the payment. Worsr costumer service. Amazon is losing one costumer..

I ordered adidas skateboarding shoes that are twice as much everywhere else. Then I read older reviews here, and panicked. Less than a week later (even with a holiday) I got my shoes looking perfect. I will definitely use them again! (Word of the wise the don't usually give you anything but a order confirmation email, They tell you they will give you another email saying it's shipped. Not for me and a bunch other.) Anyways for the price, and the fact I got the shoes fast, I think I'll live. I recommend.

I never review items but I felt like doing it because this site has so many bad reviews. I was scared when I ordered from here because I read many bad reviews but their right the customer service sucks but when I did get a hold of them they were nice and give me the tracking number and the shoes arrived earlier then they should've and they came in the original box and they were cheaper and they're authentic and they fit perfectly

I bought a pair of reeboks from this site for 50 dollars off and they came within the estimated shipping time. The price is really good on the shoes and they aren't fakes. The only problem I had with my experience, which i heard many other people say, is that the customer service didn't meet my expectations. The first time I placed the order it did not go through so I called customer service but they would not pick up 3 times in a row. And after I finally reordered the shoes, my order conformation email stated I would be getting an email letting me know when the shoes were on the way. I never got this email. Other than that the site is good and trustworthy and I would probably buy from it again

Please read the reviews for the sites that your buying from before you buy the item. I didn't do that and now im paying for it. I never received my order or a confirmation email so i contacted customer service. They told me that the item will be delivered on the 13th but they sent the tracking number on the 15th, 2 days after the order was suppose to be delivered and its still not here. They get you with the cheap prices but dont fall for the scam guys.

I made a purchase on 5/15/17 with my Paypal account. I realized on 5/19, that I never received a confirmation or shipping email from ShoeBacca. I sent an email to customer service and didn't receive a reply, so two days later I contacted them through the dispute process via Paypal and received a response the next day that my shoes should arrive today. No apology for not receiving a confirmation email, or not responding to my previous email. If the shoes arrive today, great, but I won't do business with them again.

I was so skeptical about ordering from this website and I read some bad reviews on it. But I ordered some ASICS for $60 original $130 on other websites. SO I AM SO HAPPY WITH MY PURCHASE! They are brand new and fit perfectly. I ordered them on a Wednesday and they came in the following Monday. I never write reviews but I wanted to come back and write one because there were so many bad ones. I love this website and would recommend anyone to order from them!

I recently had my favourite Puma shoes stolen and was desperately looking for somewhere to buy the same pair. I found them on Shoebacca for a great price but was skeptical considering the vast amount of negative reviews here. First pair of shoes arrived but was a little tight. Mail to the customer service, received fast reply with prepaid return label. Reordered the correct size and got them in a few days. Shoes are great, exactly like my previous pair at half the price I paid back then. Will definetely use this site in the future.

I had a really great experience with this company. I read some questionable reviews before purchasing so I was skeptical. When I made my purchase on the site, there was some kind of technical issue so I ended up ordering twice without realizing it. Then I went to ebay and ordered through them as the middle guy (the merch still came from shoebacca) When I realized what had happened, I called shoebacca and explained. They immediately refunded the 2 charges and cancelled the orders. I got through to speak to a human right away. It was good. Then I got the shoes I had ordered on ebay and they were hideous (my fault. I dont know what i was thinking), so I returned them. Shoebacca paid the return shipping and refunded the money right away. I never write reviews, but I wanted to write this one because I was really surprised by their good business practices. So, If you dont order disgusting looking wrestling shoes like I did, you should be good to go with these guys.