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Shutterfly Reviews Summary
Shutterfly's reputation reflects a mix of strong product quality and significant customer service challenges. Many users appreciate the quality of photo books and personalized items, often highlighting the durability of products. However, recurring complaints about service delays, order inaccuracies, and inadequate customer support overshadow these positives. Customers frequently report issues with refunds, communication breakdowns, and technical difficulties on the platform. This blend of satisfaction with product quality and frustration over service reliability suggests a need for Shutterfly to enhance its customer service approach to improve overall customer experience and retention.
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Shutterfly does a nice job with photo printing. Expect to receive emails from them with discount promo codes and special offers, if you can stand this though, they're worth it. Photos are stored when you upload the ones you want to print or make photo gifts out of. Prints work out to be cheaper than using a WalMart or drugstore photo printer. Be aware that you cannot combine promo codes on one order (for example free prints and free shipping offers) this doesn't work. Items are shipped pretty quickly usually.
This is a great site. I like this for many reasons.
Shutterfly the one and only cheap place to get high quality prints... Have them mailed too your home or just pick them up at your local Target store... For high-quality prints of your favorite digital pictures, choose Shutterfly. For special celebrations or everyday moments, we offer digital photo prints in all standard sizes (wallet, 4x6,5x7 and 8x10) as well as large format prints (11x14,16x20 and 20x30). Create a scrapbook one page at a time with our 12x12 and 8x8 square prints. Arrange up to 30 photos onto one large print with collage posters. Choose from one of our high value print savings plans to enjoy great prices when you order your digital photos from Shutterfly. 20x30's are only $22.99 nobody can beat that price...
Ordering site - I found this site, after getting a coupon to buy items on it. I totally luve this site for buying gifts. I've made 2 photo books and enjoyed every moment. It's user friendly and great to work with. After I've made the purchase, I had my things very quickly. I recommend this site for all your photo gift needs.
Not as good as flickr for photo printing and sharing - Flickr is probably the best photo sharing site out there right now and almost everyone I know has a flickr account. So, I share most of my photos through flickr. Now that they are offering printing services I just use flickr for that as well. I used to use shutterfly and haven't noticed any quality difference between the two companies, so my 2 cents is just to use flickr for everything.
From the business
Create photo books, personalize photo cards & stationery, and share photos with family and friends at Shutterfly.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members