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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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The cost and one week my bats come in one box and now three boxes for the same thing and i think i just paid way to much for some reason maybe the conversion rate was wrong please check thanks.
I have freighted a heap of parcels to new Zealand with you guys
First time shipping items from the US to the UK and indeed using Stackry and I can honestly say that they are truly amazing. Their customer service is exceptional. They were very prompt in responding to my queries and requests both via phone and email. They really proactively helped with my package consolidation to try to keep shipping costs down and you get a good few options to pick from for your shipping. Their charges are very minimal for such an A class service.As a first timer I felt they held my hand through the whole process, explained things clearly to me and shipped my product promptly. Would definitely recommend and use them in all my shipping transactions from the US. Great job guys!
I have been using plenty of other forwarding service since 2003 but not convinced at all. Stackry Service impressed me so much not only that but also shipping rates are very reasonable. Will introduce all my friends. Trustworthy and Seasonable partner out in USA.
Stackry did an excellent job of communicating an issue with my shipment that would have cost our company a considerable amount if they had not stepped in. Thanks for acting fast and helping us all keep freight costs low.
Recently i have been fooled by stackry, they send me stones instead of iphones i bought in their address.
If you want to fight with them, mail me on *******@gmail.com
I have had a talk with police station of nashua too. They told me that if i can collect 4-5 ppl who had been fooled by stackry, they will arrest them and will make to pay every penny. So if you are intrested then plz mail me
I've been using Stackry for a year, was quite happy. Using it every month. But recently their service worsened. Packages consolidated in big boxes filled with a lot of beanies. I don't need extra protection +price for shipping a faux-leather camera case!
And the last straw was when they changed their website. I can't check how much to send a package before it's been finalized. Paid shipment not shown (thank god I paid through PayPal so I can dispute the transaction), and their customer service is very slow! Called twice for the same problem, the person responsible never available.
Did I mention that they lost my package twice?
That's it. I had it with Stackry. You've been warned.
I have tried many shippers to get my stuff from US to India but it's only Stackry that I would want to stick with. What sets them apart is the honesty, the accuracy and most importantly, their amazing customer service- quick and responsive!
When I decided to give Stackry a try, it was the positive reviews that helped me decide. For those out there, who are yet undecided, i can vouch these guys are awesome!
Excellent service - good response to 'phone call when I wanted advice as a new customer. Fast and efficient service, I would recommend them. Arrived in the UK three days after it left the USA.
Didn't consolidate when they said they had. Way more expensive than if i'd just shipped packages direct. Customer support had no idea. You don't get a shipping quote till the packages arrive so your stuck. Don't know how they stay in business
I regularly import from America, but often miss out on smaller items because the shipping costs are so high.
I was able to have 10 parcels delivered and combined and the shipping worked out cheaper than it was for a singular parcel delivered directly elsewhere (obviously not all 10 were of equal size but there were 2 larger ones)
I asked for the items to be consolidated and shipped on Sunday afternoon (UK time) they arrived with me on Wednesday morning! Exceptionally impressed.
I spent a long time comparing different mail forwarding companies and checking out reviews, with lots of negative reviews being left about other companies I was still feeling anxious about this delivery, despite the glowing recommendations, having used the service once, I will be regularly doing so.
Customer service is also fantastic, very pleasant and helped me with all my first-time queries easily and promptly.
I'm just about to request my second shipment from Stackry and, after having used 2 other shipping services, I am back for a good reason. On my first shipment, all went well, except that one item came in damaged due to the way it had been folded to fit into the box. The person who folded it didn't realize there was a semi-solid core within that could not be bent, a mistake anyone could have made. I sent an email to Stackry detailing what had happened and all they asked from me was the invoice. I was credited the item's value within 24 hours just like that not to mention that communication was fast, clear and professional. I was amazed! This is the customer service anyone would expect from a business who wants to retain its customers. Stackry trusted me as a customer and I trust them back 100% with my items. I cancelled my account with 2 other shipping services exactly because I had had headaches with those and I can only say I am really glad for having found Stackry. Thank you very much!
Shipping was fast, with DHL.
Cost of shipping was slightly pricey, at almost 1/3 of the entire cost of my goods.
Very efficient, user-friendly site to navigate.
Overall, I would say it's about 4/5 rating if not for the pricing.
The first few times were ok, but then one package went missing.
I was told I would have to wait for the package to return to them( I have now waited for almost 6 months), and that i might have to pay extra costs. Never again, I just hope that they refund my money (insurance claim). The service works fine until something goes wrong, then they make you as a customer bear the burden of something that is not possible for you to do anything about.
Not worth the risk or trouble
They charged very expensive shipping fees when you want to ship to Myanmar. They asked for additional fees when you actually shipped your item( in addition to shipping price listed on the consolidated items on their website).
Great service and superfast shipping. I use this service to buy comics in the states and it gives me the opportunity to buy single copies and ship them all collected to The Netherlands. Saves me a whole lot of shipping costs.
**Stackry-USA to Japan**
I used Stackry twice to do a personalized shopping in the USA on my behalf and later ship the goods to Japan.
The first order went smoothly without any complication or surprises.
The second order was not as smooth as the first one, after they placed my order, the supplier cancelled the order because they no longer ship to Stackry forwarding address in the USA (this was a tax free address).
>>>Starckry informed me that they will reorder my good but then it will be shipped to a different address(taxable address), so I had to top up to cover for Tax.
Goods finally arrived at Stackry warehouse, it turns out that the supplier delivered the one order in three different parcels that arrived at Stackry warehouse in different days. After two of the three parcel arrived at their warehouse, Stackry informed me that all my parcel have been received and are ready for forwarding to my address in Japan. Unknowingly that there part of the order has not been received, I ordered and paid them to forward the goods. A day after the parcel has been dispatched, I received a new email that a parcel has been received for me again by Stackry, upon inspection they realized it was part of the order they had already shipped to me.
>>> I ended up paying for shipping to Japan twice for parcels that could have been send in one parcel although they send the third parcel in a zero bag to reduce the shipping cost, this could have been avoided if they had inspected the parcels to make sure all the goods are there since this was a personal shopping order.
>>> Stackry has an excel form where customers fill in details of the good they want to order plus the website of the supplier, this makes the ordering process straight forward and easy. <<>> The weight and dimensions of the parcel is readily available on your order page.<<>>Overal Stackry support team is very fast in responding to customer emails, very friendly and fast to offer a solution to the problem. Shipping rates were also reasonable.<<>> I received all my goods as described>>>
I've ordered some stuffs on Amazon and used my Stackry address. They consolidated my stuffs as per my instructions and sent it to me here in Saudi Arabia without any problems.
I'm very much satisfied with their service.
Stackry is an amazing mail forwarding company. Easy to use website that explains everything perfectly, fast consolidation and shipping, and products arrive in excellent condition. Now a loyal customer.
They are nothing but scammers. The first time you deal with them, everything will be fine especially if the goods you are forwarding is of low cost. If you are forwarding a package of high value, they will accuse you of one ridiculous offence, deactivate your account and keep your item after claiming to have returned your items. I lost hundreds of dollars to this scamming scheme and up to date they have not provided evidence of return of these items.
If you value your item, avoid Stackry and other reliable and responsible mail forwarding company.
I'm a first time user using an international shipping company (ergo nervous) but the 2nd email answered concisely-delayed in reaching me as it was explained they are closed on the weekend.
I can't give an opinion on shipping/returns/quality as goods haven't shipped yet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
If you would like to discuss the issues that you think you had with our Stackry services again, we can certainly do that via private emails. Please remember that you worked closely with my colleagues and it was determined through reviewing security footage in our warehouse that the items you purchased had been received, consolidated and shipped out of our warehouse. The rocks that were received in place of your items were not placed in your package by Stackry, or by the carrier who delivered them to you. We are sorry you had an unsatisfactory experience and wish you luck in the future.