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StatelyReviews 673

3.1

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Stately Reviews Summary

Stately has a rating of 3.1 stars from 673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.

service
48
value
48
shipping
47
returns
45
quality
47
This company responds to reviews on average within 5 days

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California
1 review
0 helpful votes
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Best Experience
July 3, 2023

Great Service and assistance with all my previous orders. I have order about 5-6 times.

Date of experience: July 3, 2023
Jessica M. — Stately Rep
over a year old

Thanks for being an awesome member Anthony and loving Stately as much as we do!

Portugal
1 review
0 helpful votes
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Better than I ever expected
July 3, 2023

My experience with Stately has been great. I can't believe how many compliments I've gotten on various pieces of clothing I've received. I originally intended to try Stately for 6 months or one year, but now I'd like to continue longer. I've only had to exchange something for a different size once, and the process was very easy.

Date of experience: July 3, 2023
Jessica M. — Stately Rep
over a year old

We are so happy we were able to help update your wardrobe David! So glad everyone is loving the items we have sent you. Thanks for being an awesome member!

California
1 review
0 helpful votes
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Dressing me well
July 3, 2023

I appreciate that I'm a le to critique my styles and also receive positive acknowledgement of my concerns. I love the style choices and combinations. Much appreciated!

Date of experience: July 3, 2023
Jessica M. — Stately Rep
over a year old

This is great to hear Charles! We will be sure to share this with our brand partners and make sure to partner with other brand similar. If you have any other brands you would like to see in our boxes please let us know!

Minnesota
1 review
0 helpful votes
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Happily surprised
July 3, 2023

Experience with bimonthly box and customer service has been great.

Date of experience: July 3, 2023
Jessica M. — Stately Rep
over a year old

Thanks so much for the awesome feedback Alex! Our member services team does their best to make sure you have the best experience with us. Thanks for being a great member with us!

Oklahoma
1 review
0 helpful votes
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Not what I expected
August 2, 2023

I like solid colors for my shirts and pants. The last two orders had a pattern shirt that I wold never wear.

Also beige pants, I have gotten in almost every order. Are there any other color pants?

Please help.

Dom

Date of experience: July 3, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry you received items you were not a fan of! We are happy to add some notes to your style profile to make sure you receive items you are a fan of with no print. Our member services team will reach out to you within the next 24 hours so we can add some notes to your style profile to get you items you will enjoy!

Texas
1 review
0 helpful votes
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Not Impressed
August 2, 2023

Started off ok with good conversation about goals and attire use. Provided some pictures of advertised combinations I liked. Boxes were hit and miss, duplicates of dress shirts that were sent in previous boxes, casualwear that was requested not to be sent, some items of poor quality, and a general state of feeling like very little of was communicated was actioned.

Date of experience: July 3, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry about this Jay! We hate to hear we missed the mark on your box even after your consultation call. Our member services team will be reaching out within the next 24 hours for more feedback from you so we can make this right!

Connecticut
1 review
0 helpful votes
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Austin Wolf Happy
July 1, 2023

I am a big fan of the product most of my wardrobe is from you. The one thing I wish is that if there was something I enjoyed and want another pair I wish I could order that separately.

Date of experience: July 1, 2023
Jessica M. — Stately Rep
over a year old

Thanks for the feedback Austin! We will be sure to relay this to our team because this would be a great idea. We do have our Out Of the Box store where you can buy select items by themselves without having a subscription!

Nevada
1 review
0 helpful votes
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Always very nice clothing items and customer service is wonderful to work with.

Date of experience: July 1, 2023
Jessica M. — Stately Rep
over a year old

You are awesome Albert! We love hearing things like this from our members and we are so happy we can send you items in your box that you enjoy!

Texas
1 review
0 helpful votes
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Great Value
July 1, 2023

Overall great experience. The value and quality of products for the price is outstanding. The pieces I received were a great variety of brands and styles that I may not have had an opportunity to try. I only had one shipment that contained items the were not a good fit, but the team at Stately happily allowed me the return them for exchange. I canceled my membership for budgeting purposes, but hope to be able to rejoin again in the future.

Date of experience: July 1, 2023
Jessica M. — Stately Rep
over a year old

We are so happy you loved your box Bradley! When you are ready to come back be sure to reach out to our member services team for a special promo code to add bonus apparel to your first order back with us.

Florida
1 review
0 helpful votes
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Stylish Selections
July 1, 2023

My experience with Stately has been great. The stylist select clothing that matches my style completely. I have also been impressed with the return policy. No hassle on making exchanges when something is sent that I do not like or does not fit correctly.

Date of experience: July 1, 2023
Jessica M. — Stately Rep
over a year old

Thanks so much Antonio! We love our updated exchange process as well as all the amazing brands we work with. Thanks for being a member with Stately!

Maryland
1 review
0 helpful votes
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Surprisingly Perfect Match!
June 30, 2023

I recently had the pleasure of trying out the Stately Clothes service, and I must say, I was pleasantly surprised by their selection. As someone with a particular taste in fashion, I wasn't sure if their offerings would align with my personal style. However, I was in for a delightful surprise.

The moment I received my curated package, I couldn't help but admire the attention to detail in selecting pieces that matched my physique and personality. Although the items weren't what I would typically choose for myself, they somehow managed to capture my essence perfectly.

The Stately Clothes service truly understands the art of dressing their customers. Each garment, from the shirts to the trousers, seemed like it was handpicked with my preferences in mind. The fit was impeccable, accentuating my best features and providing a level of comfort I hadn't experienced before.

What impressed me the most was how the pieces seamlessly integrated into my existing wardrobe. They effortlessly complemented my style, allowing me to experiment with new combinations and create unique outfits. It was as if the Stately Clothes team knew my fashion aspirations better than I did myself.

Beyond the exceptional selection, the service itself was a breeze to navigate. The website was user-friendly, and the ordering process was straightforward. The package arrived promptly, and the presentation was top-notch, showcasing their commitment to delivering a premium experience.

In conclusion, I can't express enough how pleasantly surprised I was with the Stately Clothes service. Their ability to curate a selection that not only matched me perfectly but also pushed me outside my comfort zone is a testament to their expertise. If you're looking to elevate your wardrobe and discover new fashion possibilities, I wholeheartedly recommend giving Stately Clothes a try. Prepare to be surprised and delighted!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Clothes are meant to make you feel great and we are so happy we were able to do this for you Brandon! We will be sure to pass along the kudos to your stylist for you and we are so happy you are a member here with us at Stately!

Texas
1 review
0 helpful votes
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Largely dissatisfied
July 30, 2023

My experience with Stately has been entirely frustrating. First, it's been my sense that Stately is just trying to off-load surplus clothing, similar to what you'd find on a clearance rack at Nordstroms, whether the items are what you want or not. I don't think you've ever looked at my style feedback or the photos I uploaded - which came from Stately's Facebook/IG pages - because the items you've sent me don't look anything like those photos or what I've asked for. Right now, I'm stuck with two boxes fully of items I don't want, and if I want to send them back, I'll have to pay for the shipping myself. I might be willing to do that if I thought you'd send back items I actually wanted, but months of experience with Stately indicates that's unlikely. The only reason I haven't cancelled is that I'm crossing my fingers you might be willing to allow me to exchange the items mentioned above. Otherwise, I have no idea what I'm going to do with the items I have. Ultimately, I don't believe I've received the value I've paid for, the experience has been frustrating, and it hasn't improved my wardrobe in any measurable way. You have a lot of work to do to make this service valuable to customers like me.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Hi Andy! We are so sorry your experience with Stately was anything other than amazing. We are so grateful you are still a member with us and we would be happy to look into this for you so we can make this right. A member of our member services team will be reaching out to you within the next 24 hours so we can get this exchange going for you.

Florida
1 review
0 helpful votes
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Outstanding!
June 30, 2023

The boxes they send are excellent combinations for my style and - if something needs to be returned - it happens seamlessly. I highly recommend it!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so happy we can send you clothes to get you out of shopping Carlos! We are so glad to have you as a Stately member.

New York
1 review
0 helpful votes
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Wrong pants waist size
July 30, 2023

Hi
My actual waist size is 34"
I have received several pants from stately in this order and in previous that have a tag that stste they are 34" waist but when you try them on they are 36"
I even measured the pants and they are all 2" bigger than stated in the tags
Very disappointing with this

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry about this Anthony! We will be sure to look into this and see what is going on with the sizing of our pants. Our member services team will reach out to you within the next 24 hours to get some more feedback from you and give you a status update on your exchange.

Georgia
1 review
0 helpful votes
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Clothing Review
June 30, 2023

I have loved 99% of the clothes I have received. It has been a great addition to my wardrobe and I have gotten so many compliments on my outfits. The quality is amazing and the fit actually is great for a guy that is 6"2 and 280lbs. I recommended this to all my friends.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Anything we can we do to get to 100% of you loving all the clothes we send? So happy we are almost to 100% and we are glad to have you looking sharp receiving all of those compliments from family and friends. You are about to have everyone dressed 10/10 around you!

Canada
1 review
1 helpful vote
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Easy return for resize!
June 30, 2023

Very seldom do I have to return any items. Usually I love them. But this month I had a shirt that I needed to return for a different size. Stately was great! It was easy to make the return and I received the new shirt very quickly.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Thats what we love to hear Bill! So happy to have members who enjoy our service!

Kansas
1 review
2 helpful votes
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Stylist missed the mark
July 30, 2023

The stylists clearly do not look at the style profile or order history. I got the same pants 3 times and about 80% of my items over 4 packages were green! I asked for no more green and they kept sending more green. The items in the boxes looked nothing like the outfits shown on the marketing pictures.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry to hear this Chris. We will be sure to share this with our styling team so we can improve our service as a whole and send our members items that are in line with their style preferences. Our member services team will reach out to you within the next 24 hours so we can further assist!

Massachusetts
1 review
0 helpful votes
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Just ok
July 30, 2023

There are always one or two items that I like, but others not so much. Returns are not very easy.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry about this Alex. We would love to hear more feedback about our exchange process so we can make improvements moving forward. We went ahead and had our member services team reach out to we can hear more from you and we are so glad you are still a member with us!

Florida
1 review
0 helpful votes
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I tried Stately for several months. The number of gray jeans, black jeans, and gray shorts I've received was silly. Shirts were so varied in size they were either too big or not big enough. I truly got tired of complaining and returning clothes so decided to cancel, even after trying a few stylists.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Sorry to hear this Blair! We are so sorry the items you were sent were not quite right for you. We will be sure to share this feedback with our teams to improve our service in the future. Our member services team will be reaching out to you within the next 24 hours for more feedback.

Georgia
2 reviews
0 helpful votes
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Great Clothes!
June 30, 2023

Great Clothes! I love how every box works with the one before!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Exactly Craig! Our service is meant to elevate your wardrobe one box at a time so you can have a closet with versatile pieces to pair together for any season!

From the business

Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.

Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.

Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time ...


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