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The Human SolutionReviews 65

3.8

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The Human Solution Reviews Summary

The Human Solution has a rating of 3.8 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Human Solution most frequently mention customer service and high quality. The Human Solution ranks 8th among Office Furniture sites.

service
13
value
11
shipping
11
returns
8
quality
13

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Texas
2 reviews
0 helpful votes
Follow Marie M.
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Beautiful product!
January 28, 2020

We completely love our new desk! This is a beautiful, high-quality product. The customer support is even better!

Date of experience: January 28, 2020
Texas
1 review
0 helpful votes
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Such a gorgeous desk, awesome features, love everything about it! And the company has great delivery people and speedy customer service. All in all just fantastic.

Date of experience: January 24, 2020
Texas
1 review
0 helpful votes
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I had the pleasure of working with Cary on my order. He spent a lot of time with me explaining the benefits of the various product offerings. I love my V2 desk with bamboo top! The motors in the frame legs are SO quiet and smooth and the desk is way more stable than I expected it to be, even when it is raised to standing height.

Date of experience: January 23, 2020
Texas
1 review
0 helpful votes
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Highly recommend!
January 24, 2020

We just purchased two desks plus chairs and accessories for our home office, one for me and one for my husband. The sales guy I talked with was very knowledgeable and super helpful. The frames and desktops (one laminate and one solid wood) were straightforward to put together and we are so happy with the look and the functionality of our new setups. My husband loves his new motion board (the Fit) and I finally have found a chair that is comfortable and fits me well (the Vert). We tell everyone who will listen how great this company is to work with and how happy we are with their products.

Date of experience: January 23, 2020
California
1 review
0 helpful votes
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My desk arrived very fast and it shipped out the same day I ordered. I was surprised considering my complex custom desk configuration that was being shipped. I took my time when ordering to get exactly what I wanted on their excellent desk builder that showed me the desk as I tried various accessories on it. I assembled everything and it went well as I was excited to start working at a more productive and health desk. So far, I'm absolutely loving my setup. The bamboo desktop, keyboard tray, under desktop mounted drawer, motion X board, and desktop organizer (yes all in bamboo!) adds a lot of beauty and character. It changed the look of my home office for the better. Quality of the desk and accessories is outstanding! Bottom line: everything is beautiful, useful, high quality, and stable.

Date of experience: January 23, 2020
Texas
1 review
0 helpful votes
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I bought a 4 leg adjustable height standing desk with a reclaimed Douglas fir wood top and I love it. Zero complaints. Fast Shipping, Helpful Customer Service.

Date of experience: January 23, 2020
Texas
3 reviews
3 helpful votes
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Absolutely fantastic desk. Great customer service, and speed of delivery.

I have had this desk for almost a year now, and am a huge fan. The ease of changing height from standing to sitting and back is part of what makes this a great desk. But, the other part is how sturdy it is. The issue I have had with many other standing desks is the "wobble" factor. If I am tying rapidly on a my keyboard, with other desks the monitor starts to wobble, or my coffee threatens to spill over the edge of the cup. NOT with my Uplift desk. This thing is solid. A year later, and it's still strong. The motor works as well as the day I bought it. It is as quiet as and smooth as the day I bought it as well.

Lastly, their customer service was fantastic. The box arrived pretty beat up (not their fault), and I called them about it. They told me to go ahead and open it, and if there was any damage (cosmetic or otherwise) and they would take care of replacing it or the affected components. Everything was packed well enough that it was all good.

I absolutely recommend this desk if you are considering a standing desk.

Date of experience: January 23, 2020
Maryland
1 review
1 helpful vote
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I work from home and before I had this desk I sat all day for 8-10 hours a day. I knew I needed to get my fat butt up while at work and these guys make a great desk. Having put many bookcases, desks etc together, this was one of the first pieces that had everything very well organized and mapped out. It was a breeze to put together. The desk is smooth and virtually silent when going up and down. I would recommend the preset button control option. It is easy to flip flop from standing to sitting in seconds.

I finally have enough space to have my Mac and PC running at the same time and on the same desk! Love this desk!

Date of experience: January 13, 2020
Texas
1 review
1 helpful vote
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Don't reccomend
September 13, 2019

After doing some in depth research on how these height adjustable desks are manufactured.

If you're thinking about putting your standing desk together DIY style, then you've got a lot of choices in standalone bases that you can buy to match up with a desktop. The Jiecang Linear Motion Technology Company of Zhiejang, China, is one of the long-time producers of electric standing desk bases, used more than any other base by popular online sellers of standing desks, including GeekDesk, S2S (sold by Ergoprise), Jarvis (sold by Fully) and UpLift (sold by TheHumanSolution) to name but a few.

Jiecang (and it's OEM resellers) have had a long history of exaggerating their performance specs. Yes, the UpLift base will haul at 1.3 inches per second, but not loaded at its 355 lb published max weight specification. In fact, we couldn't get the desk to even reach its top height before the motors overheated and the controller went into error mode; and that was at a transit speed 25% slower than the spec rating. While the published specification for duty cycle is 2 minutes of operation with 18 minutes of rest for motor cool-down we started noticing very unusual motor behavior after only two up/down cycles (about 80 seconds) with only a 300-lb load.

Conclusion - all the standing desks are from the same manufacturer in china. Go with a more affordable alternative like Fully. Read the detailed review below. It is worthwhile reading if you plan on investing $500+ into a electric height adjustable desk.

Credit: https://www.workwhilewalking.com/jiecang-electric-standing-desk-base-review

Date of experience: September 13, 2019
Nevada
1 review
2 helpful votes
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Great Stuff!
July 26, 2017

Absolutely pleased with my desk - desk arrive undamaged and ready to put together (about 30 minutes) I ordered the cable management stuff and now I have a MacPro two 27" monitors, two RAID towers, speakers, desk lamps and phone that all move up and down with the touch of a button AND NO CABLES SHOWING! WooHoo... Buy this product!

Date of experience: July 26, 2017
Texas
1 review
2 helpful votes
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Great service!
July 9, 2017

Thank you for assisting with my order and answering all my questions. Marcus was very knowledgeable about the lift desk and the office chairs. He assisted me with choosing the better choice chair that would accommodate my back issues than the original chair I was originally going to o with. Love my desk and chair. Thanks.

Date of experience: July 9, 2017
Texas
1 review
2 helpful votes
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I highly recommend
July 6, 2017

Great Service, Great Products, Marcus was a pleasure to deal with. I got in and out quickly with exactly what I need. I highly recommend.

Date of experience: July 6, 2017
New York
1 review
2 helpful votes
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The Human Solution is an outstanding company - bought an Uplift desk from them - it's changed my work-lifestyle for the best - fantastic quality, super-fast FREE shipping, and very competitively priced. Sheeny and Manda are two of the most friendly, knowledgeable customer service reps I've had the pleasure of working with, and they went out of their way to make sure my order was perfect. My wife was so impressed with my desk and the customer service - she had me order another one from them. I've since gone back to The Human Solution for accessories (Steelcase Soto rails / shelves) and everything has been perfect. I'm a customer for life. Highly recommended!

Date of experience: July 6, 2017
New York
1 review
2 helpful votes
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Working with Human Solution has been the ultimate solution in keeping our team happy and ergonomically correct! Human Solution is great to work with and we will continue to work with them as our team continues to grow.

Date of experience: July 6, 2017
Illinois
1 review
2 helpful votes
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I am very happy with my desk. It took me a while to pull the trigger and order it but Mike D was awesome the whole time. I ended up ordering a custom size (72" x 96") so that I could match my existing footprint exactly. It took a little longer to get the desk because the wood top didn't come out they way they wanted it at first. It was worth waiting for because it is beautiful! Extremely functional and of course quite the conversation piece in the office. It takes a little while to assemble but I was making sure it was done perfectly. Uplift Desk is an investment in your future and I have found it to have been a great choice for me.

Date of experience: July 6, 2017
Texas
1 review
2 helpful votes
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Uplift and Manda
July 5, 2017

This product is excellent. I love mine whether I am sitting or standing. I stand to do work that I will be quick. When I really need to dig into an issue or a problem, I lower the desk. Works great, and Manda Iverson is the lady to work with. Cheers! Jeff Hightower.

Date of experience: July 5, 2017
Illinois
1 review
3 helpful votes
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BUYER BEWARE!
February 14, 2017

BUYER BEWARE! This company does not stand behind their desktops. In less than 2 months the one I bought cracked and split in several places the entire width of the desktop. The company will not give me a refund nor replace it. Terrible customer service. Horrible manufacturing. Look elsewhere for a desk!

Date of experience: February 14, 2017
Massachusetts
1 review
2 helpful votes
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Product quality is great -- at the low end, it's wood of better quality than what you'd get at office-max, very easy to assemble, and ultimately looks very nice. The product quality might seem sub-par to the price-tag, though what you're paying for is the warranty.

A part didn't come in the first order -- they replaced it no questions asked. They also sent me a replacement mobile pedestal because mine did not lock. The replacement was free, there was zero hassle on the phone requesting it, and I had to do nothing extra to receive it except bring it into the house.

The uplift desk is very nice, as is the Raynor Ergo Elite Chair. I'm very comfortable and thankful.

Date of experience: March 22, 2016
Washington
1 review
1 helpful vote
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Hi all,

An update; Human Solutions got back to me and worked out a deal to get the chair returned for no cost to me. They have helped me find the chair that I really need for a pretty similar cost and have been quite friendly. I really appreciate the care they've provided.

Just a warning, make sure you read the fine print about returns before making an order!

Kevin

Original:
Took two weeks from the order for them to ship the chair. Finally got it and tested it and found that it really did not fit our needs. Call to return and got a big run-around saying it had to be returned to the manufacturer instead of to them and the manufacturer is in Canada so there's an extra shipping cost. Plus there's a 10% re-stocking fee and you have to pay for the shipping cost to get it to you in the first place! Horrible. Just buy from your local retailer so you know what you're getting and can easily return it if necessary.

Date of experience: February 16, 2016
Washington
1 review
2 helpful votes
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Purchased an ErgoHuman V2 from this seller and they were great! Fast shipping and good contact.

Date of experience: November 21, 2014

From the business

Shop our selection of height adjustable standing desks at Human Solution, featuring UPLIFT Desk. Call for expert advice in choosing a desk and workstation accessories for your ergonomic office.


thehumansolution.com
Founded in 2002
Austin, TX, United States