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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I ordered 4 new wheels and tires with end caps for the wheels. Order came, waited 4 or 5 days and then went to put the tires on. The end caps where not sent. I reached out your customer service said they had to ship them separate but they never notified me. I ended up having to take the wheels off once the end caps arrived and they shipped the wrong size end caps, 15" instead of 16". I had to reach out about that as well.
Site was easier to order. Probably going to look at a local company for help ordering from now on. I own a small repair business.
I ordered a tire to be delivered and installed by one their approved shops. The day it was delivered I called the shop to make an appointment and the next day i showed up and was in and out in about 20 minutes.
I had purchased incorrect tires at a different retailer. Pressed for time, I placed an order back in '22 and recall them arriving in 2 days just in time for an upcoming road trip.
For me, Tire Rack is the only place to shop for tires.
The selection is good with great information and even comparisons on all the tires. There's also a great sorting routine to narrow down the very wide selection to just what you're looking for.
It's always easy to sort out my tire options with the extensive parameters in the left tire selection panel. Type, speed rating, warranty, company, and so many more options to choose to narrow down the tires that match your preference.
After that, they provide extensive performance ratings and a comparison page to sort through the tires you might want. Excellent information in an easy to view form.
I just like the variety of tires to choose from, not limited to local stock, but i can still work with local installers. Great model
Tires were delivered on time at my door. This is my third order with Tire Rack and I like getting the 2 yr road hazard with it.
Had a bad experience, and i coughed it up to maybe bad business mistake and decided to try again, i ordered a tire few days ago and received a brand new tire. Very satisfied and the delivery time was exceptional!~! This is the tirerack im used to! Thank you!
My last order, i received 4 tires that were scuffed on the wall of the tires,, you gave me a credit of 100.00 that in hinesight was not appropriate! Ive used tirerack for many years and never had a problem.So Im going to try one more time, and chaulk my last experince, to bad mistake(which can happen in business). Hopefully that was a one off, and going forward you can deliver.
Very convenient platform to order competitively priced tires. Also, plenty of tire info is available on TR's website, making decisions on what to buy very easy. Many good experiences over the years.
If you need auto parts, order online and save your running around to stores. My experience has always been that delivery is fast and parts arrive in top condition.
Ordered closeout Brigestones and they are awesome on my car! Now its winter and they are performing well in the snow. Tirerack was fast on the delivery and Tirechoice did a fine job with insyallation
Excellent. I talked with Rudy for information on which tires he would recommend for my 2023 Pacifica. I looked up the tire information offline and decided the tire he recommended was the best suited for my car. Thanks Rudy.
Had sidewall damage on a tire and had to order a new one, the hazard warranty really came in handy and covered the cost of the new tire.
Great, call your local shop first and asked what they charge if you supply the tires.
Many shops have a higher fee if they do not supply the tires.
It has always been a good experience with Tire Rack, more than 20 years! They have only gotten better with onsite testing and a larger database of customer reviews. They say what they will do, and do what they have said. What more can you ask?
Unfortunately, I waited too long and the rear tires became out of stock:(
Also getting to my "Saved Items" was a little difficult this time. They were there, but harder to get them into my cart for some reason. Front tires order for a nice price including delivery, like always.
I have ordered from TireRack on multiple occasions and every time has gone smoothly and I received what I ordered with no problems. It's easy to order online and they give you plenty of options for pick up and delivery.
Picked up General tires from Roseville, MN warehouse and got the pick-up discount. General Altimax RT45 tires have been performing better than expected. Ride is quieter than previous Falken tires.
The tires I ordered were not recommended for the vehicle. Tire Rack technician called me to correct the order before shipping. Very much appreciated their diligence and proactive response with the order.
Tire purchases have always gone smoothly. Got a great deal on a set of tires for my wifes new-to-us minivan. Only issue I had was a couple years ago with the mobile tire mount and balance. They sent a girl out who couldn't break the bead on 2 of my tires (they were just normal passenger car tires) and I had to end up taking it to a local shop instead to mount and balance. Otherwise, I've been a happy customer for almost 10 years now
User friendly website. Fast delivery. Cheap prices. Every Tire to choose from. Gives ratings on all aspects of the tires to make it easy to see what tire is best for your conditions.
Easy website. Many options. Comparable pricing. Fast shipping
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate your feedback — Thank you for choosing Tire Rack!