Airlines Ticket Fare DBA of TravelopodReviews 1,239

I have been using Travel pod for many years. Lately from last 2-3 years, i have seen the service quality has come down. Customer service team is always keen in booking at the first discussion without given time to decide and check more. There has been always a verbal communication and no details sent via email.
Lot of Bad experiences with Travel pod while booking ticket for myself and family. My recommendation is to choose other travel agency and NOT CHOOSE TRAVELOPOD based on my personnel experience.

Very good service & attention to detail.
Delivered detailed trip plans.

Carol was very polite, patient and professional. Thank you Carol.

Melvin was awesome in addressing my request. The call was quick and easy

I had an issue regarding my flights booking she (carol jones) understood my issue and solve quickly

Booked tickets with sherrif. He was amazing with his knowledge and finding the cheapest fare than market.

BEWARE! They pretend to be known airlines to scam people - they deceived me into believeing i was speaking to United and upcharged me for tickets [as for the the airline receipt these scammers pocketed $707] if i wouldn't have an United account I wouldn't notice the scam. AND they use their company card to pay the airline and then charge my card to their system for whatever upcharge they had me convinced it was the ticket price... so if you have any benefits of using your airline credit card, you can say goodbye to that. I disputed the upcharge with my credit card and Travelpod sent an email threatening me to mess up my credit, submit a small claim in court and sue me bla bla. YOU ROBBED MY HARD EARNED MONEY AND IM THE ONE TO BE TAKEN TO COURT? HOW DARE YOU? You should be ashamed of yourself!

I got scammed by this company I called to the wrong number thinking was United airline and they were pretending are United Airline, canceled my ticket $243 and sold me a super expensive ticket $596 just for change 3 latter in my last name. They told that was the only way, later I called to the right number of United Airline and told how easy is correct any mistake in the name of the traveler. Now I expended 300% more and I had to wait one day more to leave to my destination. The name who scammed me is Adrian scott phone *******590 Extension 431 number *******844

United Airline can no do nothing if the ticket is canceled. And they even paid way more less that I paid.

The agent agreed to a refund but it's been 1 year and I still waiting for the refund. Think before you work them.

Sean was very helpful, he is very patient, he is resourceful

Joseph was very professional & informative. Joseph turned a bad situation into a positive one, thank you Joseph for your great customer service

Good work clay. He walked me through each step of the process. He ia an asset to the company.

Joseph did great job, 10 star for him
The ticket was much higher than price online. Nine hundred something for economy plus 35 each way for 1st bag ridiculous

To call Southwest Airlines, and then turns into second party…? I was speaking very clearly, and repeated myself, still didn't receive the confirmation email… turns out after repeating and spelling it out… he still put my email wayyy wrong and spelling of my name wrong.
Even when I got the confirmation a different way due to wrong email… my name and email still wrong
For instance my email is *******@msn.com
And what he typed in was *******@gmail.com
Completely different

Jim Walker was very helpful most attemptive HE was the very Best l have EVER had went steps beyond to help me He needs to be a teacher to others or monitor agents for good service. The Best.

Steve is best he really helped me out a lot with my airline booking and provided great customer service

Thank you much for booking my airfare. Made my booking easier.

Great example of customer service, Sebastian was awesome, Thank once again

Great Service patient with me and answered all my questions during an after very satisfied

Jim Walker was very Helpful and handled my reservations fast