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UniformAdvantageReviews 634

2.8

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UniformAdvantage Reviews Summary

UniformAdvantage has a rating of 2.8 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 3rd among Uniforms sites.

service
297
value
298
shipping
313
returns
207
quality
290
This company responds to reviews on average within 1 day

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Nevada
2 reviews
1 helpful vote
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Horrible customer service
February 17, 2017

I ordered scrubs and long sleeve under shirts 11/28/16. When I received my order my long sleeve under shirts were a completely different brand. I figured mistakes happen and called the company (as the other brand was cheaply made). In total I have called uniform advantage 4 times (3 times resulting in me on the phone for 45 minutes) trying to help them figure out how my order got messed up. Waited to receive my actual order tens prior to shipping the other tips back. TWO months later and still nothing. Finally send their stuff back and told them to refund me as I no longer even wanted my items I had ordered in the first place. Checked to see if I had been refunded and it was $10 off. Are you joking? Never will I order from them again. Mistakes happen but then correct them!

Date of experience: February 17, 2017
Arizona
1 review
1 helpful vote
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I am in need of new scrubs for work so I ordered some from here on 12/9. They didn't ship until the 19th and I am not expected to get them until the 28th. Save a buck on shipping lose a customer for life.

Date of experience: December 21, 2016
California
1 review
2 helpful votes
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They sent a free shipping coupon and said I couldn't use it like wtf. $8 shipping for an $11 scrub top this place is a huge rib off I'll stick to amazon

Date of experience: December 5, 2016
Tennessee
1 review
3 helpful votes
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Staff rude
August 9, 2016

The staff at the rivergate store follows African Americans around the store. I spend at 1000 a month at the store. They act like they arw working but are watching you. They dont even look at the Caucasian customers

Date of experience: August 9, 2016
New York
1 review
1 helpful vote
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Returns suck
April 29, 2016

I will never order from this. Company again. I. placed a order online like I. Have done 10 times before. This is the first time. E I have ever returned anything and they charged me full price to return half of what I. Bought and then didn't refund me my full. Refund. I have been going back and forth with them over my refund and the items I returned still had the tags original wrapping, still had invoice everything it's a shame bow they would treat a loyal customer after all I have spent with them.

Date of experience: April 29, 2016
North Carolina
1 review
2 helpful votes
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Poor return policy
February 13, 2016

I placed an order for our medical office, which I had done before, one of the ladies had to ship her shirt back. We already paid $11 to ship the order originally, then they charged 7.99 to ship a $11.99 shirt back. Seems we paid for a shirt we didn't get. Just know if you order from them and need to return something it's better to exchange or they charge you again! Will not being ordering from here again.

Date of experience: February 13, 2016
California
3 reviews
6 helpful votes
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Good service
June 19, 2015

They handled my business very well. They measured how long my scrub skirt was going to be, and when I received it I had a very good idea of what I was going to get. It was the same length and the size was also appropriate to their descriptions. I was pleased with it though I think that their expedited shipping is too much. I had to have my scrubs within a few days, so I always used it, but wish I hadn't. Reasonably priced, other than the extra shipping. Would buy from again.

Date of experience: June 19, 2015

From the business

We take pride in our reputation and position in the world of professional uniforms and scrubs. For more than twenty years, the name Uniform Advantage® has meant: style, quality and above all, customer satisfaction.

Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.

In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.

Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally...


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