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UniformAdvantage has a rating of 2.8 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 3rd among Uniforms sites.
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I ordered scrubs and long sleeve under shirts 11/28/16. When I received my order my long sleeve under shirts were a completely different brand. I figured mistakes happen and called the company (as the other brand was cheaply made). In total I have called uniform advantage 4 times (3 times resulting in me on the phone for 45 minutes) trying to help them figure out how my order got messed up. Waited to receive my actual order tens prior to shipping the other tips back. TWO months later and still nothing. Finally send their stuff back and told them to refund me as I no longer even wanted my items I had ordered in the first place. Checked to see if I had been refunded and it was $10 off. Are you joking? Never will I order from them again. Mistakes happen but then correct them!
I am in need of new scrubs for work so I ordered some from here on 12/9. They didn't ship until the 19th and I am not expected to get them until the 28th. Save a buck on shipping lose a customer for life.
They sent a free shipping coupon and said I couldn't use it like wtf. $8 shipping for an $11 scrub top this place is a huge rib off I'll stick to amazon
The staff at the rivergate store follows African Americans around the store. I spend at 1000 a month at the store. They act like they arw working but are watching you. They dont even look at the Caucasian customers
I will never order from this. Company again. I. placed a order online like I. Have done 10 times before. This is the first time. E I have ever returned anything and they charged me full price to return half of what I. Bought and then didn't refund me my full. Refund. I have been going back and forth with them over my refund and the items I returned still had the tags original wrapping, still had invoice everything it's a shame bow they would treat a loyal customer after all I have spent with them.
I placed an order for our medical office, which I had done before, one of the ladies had to ship her shirt back. We already paid $11 to ship the order originally, then they charged 7.99 to ship a $11.99 shirt back. Seems we paid for a shirt we didn't get. Just know if you order from them and need to return something it's better to exchange or they charge you again! Will not being ordering from here again.
They handled my business very well. They measured how long my scrub skirt was going to be, and when I received it I had a very good idea of what I was going to get. It was the same length and the size was also appropriate to their descriptions. I was pleased with it though I think that their expedited shipping is too much. I had to have my scrubs within a few days, so I always used it, but wish I hadn't. Reasonably priced, other than the extra shipping. Would buy from again.
Answer: Hi, Steven. Thank you so much for shopping with Uniform Advantage. I'm very sorry you have not yet received what you ordered. Customer satisfaction is very important to us, and we definitely want you to get your merchandise. Without your contact info or order number, though, I'm not able to look up the details. Please contact our Customer Service department and we'll be glad to assist right away. There are several ways to do that. You may call 800.283.8708 (Monday to Friday, 7am to 11pm, Saturday 10:30am to 6pm, Eastern). We can also take care of you by email or live chat; see our "Help" web page to do that: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. However you decide to do it, please do get in touch right away so that we can make sure you get the scrubs you need. Thanks for being a Uniform Advantage customer! -Robin Grose, Customer Service Specialist, Uniform Advantage
Answer: Hello Renee Thank you for shopping with Uniform Advantage. International discounts may vary from the discounts that we offer in the United States,. You may check our current discounts in Canada here: https://www.uniformadvantage.com/sale.html Thank you for choosing Uniform Advantage. We hope to have the chance delight you with an order very soon. Best regards, Uniform Advantage ® | Customer Service Email: custserv@uniformadvantage.com Website: www.uniformadvantage.com Other questions? help.uniformadvantage.com
Answer: Hello Martha, Thank you for shopping with Uniform Advantage. Would you be so kind as to reach out to us via telephone, chat, or email to help you answer any questions you may have? Best regards, Paul Castro. Uniform Advantage ® | Customer Service Email: custserv@uniformadvantage.com Website: www.uniformadvantage.com Other questions? help.uniformadvantage.com
Answer: Hello Cledith, Thank you so much for shopping with Uniform Advantage. I would be glad to assist you with your exchange information request. Our U.S. shoppers have two options for completing an exchange order with UA. Option 1) Order your exchange item today by placing a new order that will ship free! Please return your item(s) for a refund using our easy, online returns portal. https://returns.narvar.com/uniformadvantage/returns Once your return has been initiated, you will receive a Free Shipping link in your return confirmation email. You may then click the link to place a new order for your exchange item(s) online now, rather than waiting until we receive your return package. Options 2) Send your exchange request with your returned items. Please return your item(s) for a refund using our easy, online returns portal and follow the steps listed above. Next, download and print the following exchange form. Please ensure the form is filled out completely and enclose it with the items(s) you are exchanging. Please contact our Customer Service department if you have any issues and we'll be glad to assist right away. There are several ways to do that. You may call 800.283.8708 (Monday to Friday, 7 am to 11 pm, Saturday 10:30 am to 6 pm, Eastern). We can also take care of you by email or live chat; see our "Help" web page to do that: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Thank you for being a Uniform Advantage customer. -Paul Castro Uniform Advantage
Answer: Hi, John! Thank you so much for ordering from Uniform Advantage. When your order is shipped, you should receive an email with the tracking details (provided we have your correct email address). If that did not happen or if you have lost that information, we'd be happy to track the package. Simply contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our "Help" page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp Thanks again for being a Uniform Advantage customer! -Robin Grose | Uniform Advantage Customer Care Specialist
Answer: Hi, Trisha, Thank you for considering a Uniform Advantage purchase. We know it can be quite a challenge to find the right fit for clothes when shopping online. Sizing can vary so widely from one item to the next, depending on brand, fabric, and style. For this reason, we provide a size chart specific to each individual item on our website uniformadvantage.com. Just go the page that shows the garment you are interested in and click on the link "Size Chart & Fit Guide" right below where the available sizes are shown. These charts indicate the actual body measurements (not garment measurements) that correspond to each size, so if you know your own measurements, you can choose the best size to order. Keep in mind, though, that, individual preferences as to how close to the body the clothes should fit also influence which size is the right one in each particular case. We always recommend that you try your purchased items on before washing them, just in case they would need to be exchanged for another size. Often our pants (and occasionally skirts, dresses, or other garments) will be available in Petite or Tall in addition to regular length. As a rule of thumb, we generally recommend the petite length for people 5'4" and below. Again, though, personal preference about how long we want our clothes to be is also important. The size chart will tell you the inseam length of the pants so you can have a more accurate idea of what length is best for you. Please don't hesitate to contact us if you need additional information. You can call, live chat with us, or send us an email, and one of our knowledgeable, friendly customer service agents will be glad to assist. You'll find details on how to get in touch with us on our 'Help" page: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Thank you again for your interest in Uniform Advantage merchandise. We hope to have the chance delight you with an order very soon. Sincerely, Robin Grose | UA Customer Service Specialist
Answer: Hi, Celia! Thank you for your inquiry and for shopping with Uniform Advantage. As you may know, we carry merchandise from many different brands, including our own UA exclusive lines. The Cherokee brand has a lot of loyal followers, and we are delighted to be able to provide our Cherokee enthusiasts with their uniforms. The colors you've mentioned are mostly spring/summer seasonal hues. We, too, are eager to see these light, cheery colors arrive! They will start to show as available early in 2022. It's hard to get exact dates of when items of a particular color or style will become available, especially with the current supply chain difficulties. Keep an eye on our website (and sign up to receive our paper catalogs, if you like) at UniformAdvantage.com. Thank you again for being a Uniform Advantage customer. Happy New Year! Robin Grose, Customer Service Specialist, Uniform Advantage
Answer: Hello, Annabel, and thanks for shopping with Uniform Advantage! The answer to your question is Yes, you may exchange items purchased online in one of our brick and mortar stores. We currently have nearly 30 retail locations to serve you in 9 different states; to find the one nearest you, simply visit our web page https://www.uniformadvantage.com/stores/. We also strive to make shipped-back returns/exchanges as easy and hassle-free as possible. Complete information about returns and exchanges may be found on our web page https://www.uniformadvantage.com/returns/. If you have other questions or need additional help, please don't hesitate to contact us either via email, live chat, or by phone. Details about how to use any of these methods can be found at https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Uniform Advantage appreciates your business! Sincerely, Robin Grose Uniform Advantage Customer Service Specialist
We take pride in our reputation and position in the world of professional uniforms and scrubs. For more than twenty years, the name Uniform Advantage® has meant: style, quality and above all, customer satisfaction.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally...