business logo of VampireFreaks

VampireFreaksReviews 11,906

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey star
grey star
grey star
grey star
grey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,040
value
285
shipping
286
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Asha T.
Unfollow Asha T.
Share Review
Report Review

I see your ads all the time and finally peep through your online store and was convinced to finally buy something. I don't regret it. I'll be buying more very soon

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
Follow Yen E.
Unfollow Yen E.
Share Review
Report Review

I loved their site from along time ago but when only the merchandise was the only thing left I decided to take a peak on the merchandise and since then it been another shopping place 💖

Date of experience: November 23, 2025
North Carolina
1 review
0 helpful votes
Follow josh p.
Unfollow josh p.
Share Review
Report Review

I absolutely love the products, site, and every part of the shopping experience with your company. Will definitely be supporting again in the future!

Date of experience: November 21, 2025
California
1 review
0 helpful votes
Follow Jacqueline K.
Unfollow Jacqueline K.
Share Review
Report Review

Usually everything is fine but the bracelet came broken and i sent a request for refund and all but have has no reply on your end.

Date of experience: November 21, 2025
Minnesota
1 review
0 helpful votes
Follow Kristina K.
Unfollow Kristina K.
Share Review
Report Review

My order was shipped and arrived very quickly. The quality of the items and packaging was great! Can never go wrong ordering from VF!

Date of experience: November 21, 2025
Colorado
1 review
0 helpful votes
Follow Natasha B.
Unfollow Natasha B.
Share Review
Report Review

One of my items was wrong, but the process to get the right item wasn't too hard. All the items were amazing quality. Shipping was kind of slow, but it was well worth the wait.

Date of experience: November 21, 2025
Florida
1 review
0 helpful votes
Follow Kitarateresa H.
Unfollow Kitarateresa H.
Share Review
Report Review

Love the products I bought and they are durable.
Shipped in a timely manner and was in perfect condition

Plus I got stickers! I love when companies send stickers 😝

Definitely will be shopping through your company way more!

Date of experience: November 20, 2025
Washington
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Share Review
Report Review

Been looking for a new company since black craft kinda went down in quality trying you guys for the first time so long as you keep this quality you have a return costumer!

Date of experience: November 19, 2025
GB
1 review
0 helpful votes
Follow Toska K.
Unfollow Toska K.
Share Review
Report Review

I really like all the clothes on the store, I feel like a kid in a candy shop. Found some clothes that I really liked and they showed up in reasonable time. Only thing I'd have any issue with is that shipping costs were rather high for me but other than that I have no complaints.

Date of experience: November 19, 2025
Ohio
1 review
0 helpful votes
Follow Kathryn P.
Unfollow Kathryn P.
Share Review
Report Review

Happy with product
November 28, 2025

Happy with product. Shipping was a little slower than expected but no a huge concern as I was buying this as part of early Christmas shopping.

Date of experience: November 18, 2025
California
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

I received the order, but one of the shirts were too small. I ordered the correct size from the size chart, but it was still too small. I wanted to exchange it for a different size but couldn't because I got it on sale. Now I have a $20 dish rag.

Date of experience: November 16, 2025
New Jersey
1 review
0 helpful votes
Follow Gina M.
Unfollow Gina M.
Share Review
Report Review

I absolutely love the variety and original designs of products available. I ordered three items, they were delivered as promised, and the items were as they appeared in the photos. The quality and the prices are perfect, and I will definitely order again. 🖤

Date of experience: November 16, 2025
Texas
1 review
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

The shopping experience is overall the same as any other. The quality was surprisingly great. The hoodies are soft and the gloves I purchased fit me perfectly and were unexpectedly glow in the dark which made the experience better

Date of experience: October 31, 2025
Texas
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

Item came exactly as described
November 24, 2025

Item came exactly as described. Shipping was reasonably quick. The service was great. The item I received was of great quality and I am very pleased with my shopping experience

Date of experience: November 14, 2025
South Carolina
1 review
0 helpful votes
Follow Victoria S.
Unfollow Victoria S.
Share Review
Report Review

I will definitely continue to order through VampireFreaks
November 24, 2025
Updated review

I will definitely continue to order through VampireFreaks. The ease of ordering, support offered at every step, prompt communications, and quality of products have all been fantastic. My paychecks are gonna hate to see me coming XD *poof* and just like that we're shopping again.

Date of experience: November 14, 2025

I will definitely continue to order through VampireFreaks
November 24, 2025
Previous review

I will definitely continue to order through VampireFreaks. The ease of ordering, support offered at every step, prompt communications, and quality of products have all been fantastic. My paychecks are gonna hate to see me coming XD *poof* and just like that we're shopping again.

Date of experience: November 14, 2025
Missouri
1 review
0 helpful votes
Follow Victoria N.
Unfollow Victoria N.
Share Review
Report Review

I bought my son a dead crow stuffed animal and he absolutely loved it! It matches one of his tattoos perfectly. He said it was his favorite birthday gift he got this year

Date of experience: November 14, 2025
Illinois
1 review
0 helpful votes
Follow Chris P.
Unfollow Chris P.
Share Review
Report Review

The delivery was fine, but the quality of the item was lacking. It looked nothing in any of the pictures. I returned it.

Date of experience: November 14, 2025
California
1 review
0 helpful votes
Follow Jen E.
Unfollow Jen E.
Share Review
Report Review

Great variety of products, with a wide range of prices which is very helpful when deciding to splurge or keep it reasonable. In my experience, every item has been high quality as well.

Date of experience: November 14, 2025
Tennessee
1 review
0 helpful votes
Follow Matt P.
Unfollow Matt P.
Share Review
Report Review

I ordered an umbrella along with a sticker pack. They were easy to order. The process took maybe a few minutes and the package arrived earlier than expected.

Date of experience: November 13, 2025
California
1 review
0 helpful votes
Follow Hannah B.
Unfollow Hannah B.
Share Review
Report Review

I love my new T-shirts and the awesome print options. I also love that you can pick the same print for any apparel option, you aren't limited to just one item. I do wish some of the other prints that are in color had more color options. My only complaint is that shipping was pretty slow, but overall I'm really happy with my purchase and was surprised with the extra free goodies that came in the shipping bag. Will be ordering again from here!

Date of experience: November 13, 2025