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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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I see your ads all the time and finally peep through your online store and was convinced to finally buy something. I don't regret it. I'll be buying more very soon
I loved their site from along time ago but when only the merchandise was the only thing left I decided to take a peak on the merchandise and since then it been another shopping place 💖
I absolutely love the products, site, and every part of the shopping experience with your company. Will definitely be supporting again in the future!
Usually everything is fine but the bracelet came broken and i sent a request for refund and all but have has no reply on your end.
My order was shipped and arrived very quickly. The quality of the items and packaging was great! Can never go wrong ordering from VF!
One of my items was wrong, but the process to get the right item wasn't too hard. All the items were amazing quality. Shipping was kind of slow, but it was well worth the wait.
Love the products I bought and they are durable.
Shipped in a timely manner and was in perfect condition
Plus I got stickers! I love when companies send stickers 😝
Definitely will be shopping through your company way more!
Been looking for a new company since black craft kinda went down in quality trying you guys for the first time so long as you keep this quality you have a return costumer!
I really like all the clothes on the store, I feel like a kid in a candy shop. Found some clothes that I really liked and they showed up in reasonable time. Only thing I'd have any issue with is that shipping costs were rather high for me but other than that I have no complaints.
Happy with product. Shipping was a little slower than expected but no a huge concern as I was buying this as part of early Christmas shopping.
I received the order, but one of the shirts were too small. I ordered the correct size from the size chart, but it was still too small. I wanted to exchange it for a different size but couldn't because I got it on sale. Now I have a $20 dish rag.
I absolutely love the variety and original designs of products available. I ordered three items, they were delivered as promised, and the items were as they appeared in the photos. The quality and the prices are perfect, and I will definitely order again. 🖤
The shopping experience is overall the same as any other. The quality was surprisingly great. The hoodies are soft and the gloves I purchased fit me perfectly and were unexpectedly glow in the dark which made the experience better
Item came exactly as described. Shipping was reasonably quick. The service was great. The item I received was of great quality and I am very pleased with my shopping experience
I will definitely continue to order through VampireFreaks. The ease of ordering, support offered at every step, prompt communications, and quality of products have all been fantastic. My paychecks are gonna hate to see me coming XD *poof* and just like that we're shopping again.
I will definitely continue to order through VampireFreaks. The ease of ordering, support offered at every step, prompt communications, and quality of products have all been fantastic. My paychecks are gonna hate to see me coming XD *poof* and just like that we're shopping again.
I bought my son a dead crow stuffed animal and he absolutely loved it! It matches one of his tattoos perfectly. He said it was his favorite birthday gift he got this year
The delivery was fine, but the quality of the item was lacking. It looked nothing in any of the pictures. I returned it.
Great variety of products, with a wide range of prices which is very helpful when deciding to splurge or keep it reasonable. In my experience, every item has been high quality as well.
I ordered an umbrella along with a sticker pack. They were easy to order. The process took maybe a few minutes and the package arrived earlier than expected.
I love my new T-shirts and the awesome print options. I also love that you can pick the same print for any apparel option, you aren't limited to just one item. I do wish some of the other prints that are in color had more color options. My only complaint is that shipping was pretty slow, but overall I'm really happy with my purchase and was surprised with the extra free goodies that came in the shipping bag. Will be ordering again from here!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!