business logo of VampireFreaks

VampireFreaksReviews 12,078

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,056
value
285
shipping
286
quality
4,767
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11,047 reviews

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California
1 review
0 helpful votes
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Shopping and ordering with VampireFreaks was easy and convenient. And your shipping was amazing, considering it was right before Christmas!

Date of experience: January 4, 2026
Texas
1 review
0 helpful votes
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There was a delay in shipping, which I was promptly notified. I ended up reciting it earlier then the delay was scheduled for, so it came in time for Christmas.

Date of experience: January 3, 2026
Arizona
1 review
0 helpful votes
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Absolutely love the product
January 13, 2026

Absolutely love the product. Have several items from the store. Had an issue with a hoodie sizing and they made it correct. Fantastic company

Date of experience: January 3, 2026
New York
1 review
0 helpful votes
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I got the demon wings hoodie and the sinister smile schooner mug and I love them both! The quality is really good and I love the softness of the hoodie. The mug fits perfectly into my hands and really goes with my vibe! 10 out of 10 🖤🦇

Date of experience: December 24, 2025
Maine
1 review
0 helpful votes
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My package arrived safely and the updates on my package being shipped out and when delivered were either constant or just very thorough

Date of experience: December 13, 2025
Oregon
1 review
0 helpful votes
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I got my order pretty quick and the plushies are really good quality. I feel like I can wear the key chains on my bags and not lose them if they get caught on something. The plushies themselves are very well made and are super soft.

Date of experience: January 2, 2026
Washington
1 review
0 helpful votes
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This is my 3rd time ordering from vampire freaks and I've had great experiences. I love my new beanie. I'll continue to shop here.

Date of experience: January 2, 2026
Arkansas
1 review
0 helpful votes
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I love shopping with VampireFreaks and I can't wait to order some more pieces! Yall have great items and great customer service. I couldn't be happier with my orders!

Date of experience: January 2, 2026
Washington
1 review
0 helpful votes
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Garment arrived earlier than expected and fully exceeded my partner's expectations. We will definitely be buying from VampireFreaks again!

Date of experience: January 2, 2026
North Carolina
1 review
0 helpful votes
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The merchandise is high quality
January 12, 2026

The merchandise is high quality. The shipping is reasonable and timely. The products are unique and interesting. The service is overall positive.

Date of experience: December 8, 2025
Michigan
1 review
0 helpful votes
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Wonderful, very nice quality!
January 12, 2026

Wonderful, very nice quality! Quick shipping. Had to exchange for a zipper hoodie because I ordered wrong, and so far have had no issues. Customer service was very quick in response time. Just waiting for the new hoodie.

Date of experience: January 2, 2026
Pennsylvania
1 review
0 helpful votes
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I ordered Christmas gifts for my daughter and they were exactly as pictured on the website. She loved everything. The raven sweatshirt looks just like her tatoo.

Date of experience: January 1, 2026
Georgia
1 review
0 helpful votes
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I ordered the hello kitty hoodie for Christmas as a gift to my sister-in-law. It came a day sooner than expected even though it was ordered a week before Christmas. She loved it! The quality was great and super soft on the inside. Great find and buy! 10/10 would order from this company again.

Date of experience: January 1, 2026
Nevada
1 review
0 helpful votes
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I got a Xmas gift for my husband and a gift for myself. Im very satisfied with both shirts I ordered. I've ordered in the past and I've always had a good experience.
Thank you.

Date of experience: January 1, 2026
New Mexico
1 review
0 helpful votes
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I can find clothes that like, At a pretty good price. Doesn't take to long to ship your items. They have new stuff available almost every day. There's something for everyone different styles.

Date of experience: January 1, 2026
Colorado
1 review
0 helpful votes
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My partner loved the frog bag, looks and feels very high quality. Also, having the ability to change out the straps makes it versatile and easy to wear on different outfits.

Date of experience: January 1, 2026
GB
1 review
0 helpful votes
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We are in the UK and my daughter had been wanting a specific pair of trousers, we came across Vampire Freaks and were unsure how it would work as we were in the UK. However, I cannot recommend them enough, the product is exactly as we wanted and was described on the website. The shipping was reasonably priced and the trousers turned up much quicker than we expected. I highly recommend Vampire Freaks and we will definitely use them again!'

Date of experience: December 29, 2025
Australia
1 review
0 helpful votes
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Great!
January 11, 2026

Great!
Very easy to order online and super fast delivery to Australia, especially at this time of the year!
Thankyou - I love it!

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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I appreciate the quickness on which I received my packages thank you thank you thank you I do highly recommend it to Fridays and strangers that have complimented me on the outfit

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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Surprised me every time with the quality of the items. I was expecting something thin and cheap but each time I ordered I was pleasantly surprised to see just how well made their products are. Will be purchasing more items in the future.

Date of experience: January 1, 2026